Brother International PR655 Operation Manual - Page 257
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Symptom Probable Cause The needle is not correctly installed. The needle set screw is loose. The needle is bent or blunt. The area around the hole in the needle plate is damaged. Remedy Correctly install the needle. Use the Allen screw driver to tighten the needle set screw. Replace the needle with a new one. Reference Page p.86 p.86 p.33, 86 Replace the needle plate or consult your nearest authorized dealer. 1 Scratches/Burrs The needle is touching the needle plate. The upper thread breaks. Consult your nearest authorized dealer. 1 Needle 2 Needle plate hole 3 Needle touching hole The presser foot is set too high and not correctly positioned. The needle hits/touches the presser foot. The area around the embroidery foot hole is damaged. Consult your nearest authorized dealer. Replace the presser foot. Consult your nearest authorized dealer. 1 Scratches/Burrs Using a weak thread like a metallic thread. Slow down the machine sewing speed. 7 p.127 Troubleshooting 255