Brother International PT 2110 Users Manual - English and Spanish - Page 68

TROUBLESHOOTING, What to do when

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TROUBLESHOOTING What to do when... Problem Possible Cause Recommendation The screen locks-up Refer to "Resetting the P-touch Labeler" on page 60 and freezes, or the P-touch reset the internal memory to the initial settings. If resetting labeler does not the P-touch labeler does not solve the problem, disconnect respond normally. the AC adapter and remove the batteries for more than 10 minutes. The display remains blank after turning on the power. Is the AC adapter connected correctly? Check that the AC adapter designed exclusively for your P-touch labeler is connected correctly. Are you using the correct AC adapter? Check that the label on the AC adapter indicates it is a Brother AD-24 adapter. Using a wrong adapter can damage the machine. Are the batteries installed Remove and re-install the correctly? batteries. The label is not printed after pressing the key. Has text been entered? Is the tape cassette installed correctly, and is there enough tape remaining? A label will not be printed if there is no text entered. Check that the tape cassette is installed correctly, and that there is enough tape remaining. Is the end of the tape bent? If bent, cut the bent section of tape with scissors and thread the tape through the tape exit slot correctly. Is the tape jammed? If jammed, remove the tape cassette, carefully pull out the jammed tape, and then cut the tape with scissors. Check that the end of the tape passes through the tape guide, and reinstall the tape cassette. Does the tape compartment If so, close the tape cover open? compartment cover correctly. 62 What to do when...

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62
What to do when...
TROUBLESHOOTING
What to do when...
Problem
Possible Cause
Recommendation
The screen locks-up
freezes, or the P-touch
labeler does not
respond normally.
Refer to “Resetting the P-touch Labeler” on page 60 and
reset the internal memory to the initial settings. If resetting
the P-touch labeler does not solve the problem, disconnect
the AC adapter and remove the batteries for more than 10
minutes.
The display remains
blank after turning on
the power.
Is the AC adapter connected
correctly?
Check that the AC adapter
designed exclusively for
your P-touch labeler is
connected correctly.
Are you using the correct AC
adapter?
Check that the label on the
AC adapter indicates it is a
Brother AD-24 adapter.
Using a wrong adapter can
damage the machine.
Are the batteries installed
correctly?
Remove and re-install the
batteries.
The label is not
printed after pressing
the
key.
Has text been entered?
A label will not be printed if
there is no text entered.
Is the tape cassette installed
correctly, and is there
enough tape remaining?
Check that the tape cassette
is installed correctly, and
that there is enough tape
remaining.
Is the end of the tape bent?
If bent, cut the bent section
of tape with scissors and
thread the tape through the
tape exit slot correctly.
Is the tape jammed?
If jammed, remove the tape
cassette, carefully pull out
the jammed tape, and then
cut the tape with scissors.
Check that the end of the
tape passes through the
tape guide, and reinstall the
tape cassette.
Does the tape compartment
cover open?
If so, close the tape
compartment cover
correctly.