Brother International PT2700 Users Manual - English and Spanish - Page 78

TROUBLESHOOTING, What to do when

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TROUBLESHOOTING What to do when... Problem The screen 'locks', or the P-touch labeler does not respond normally. The display remains blank after turning on the power. The LCD messages are displayed in a foreign language. The label is not printed after pressing the key. Cause Solution Refer to "Resetting the P-touch Labeler" on page 70 and reset the internal memory to the initial settings. If resetting the P-touch labeler does not solve the problem, disconnect the AC adapter and remove the batteries for more than 10 minutes. Is the AC adapter connected Check that the AC adapter correctly? designed exclusively for your P-touch labeler is connected correctly. Are you using the correct AC adapter? Make sure that you are using the AC adapter designed exclusively for your P-touch labeler (included in package). Are the batteries installed Remove and re-install the correctly? batteries. Is the language set properly? Refer to "Setting Language and Unit" on page 23 and select the desired language for the LCD messages. Has text been entered? A label will not be printed if there is no text entered. Is the tape cassette installed Check that the tape cassette correctly, and is there is installed correctly, and enough tape remaining? that there is enough tape remaining. Is the end of the tape bent? If bent, cut the bent section of tape with scissors and thread the tape through the tape exit slot correctly. Is the tape jammed? If jammed, remove the tape cassette, carefully pull out the jammed tape, and then cut the tape with scissors. Check that the end of the tape passes through the tape guide, and reinstall the tape cassette. 72 What to do when...

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72
What to do when...
TROUBLESHOOTING
What to do when...
Problem
Cause
Solution
The screen ‘locks’, or
the P-touch labeler
does not respond
normally.
Refer to “Resetting the P-touch Labeler” on page 70 and
reset the internal memory to the initial settings. If resetting
the P-touch labeler does not solve the problem, disconnect
the AC adapter and remove the batteries for more than 10
minutes.
The display remains
blank after turning on
the power.
Is the AC adapter connected
correctly?
Check that the AC adapter
designed exclusively for
your P-touch labeler is
connected correctly.
Are you using the correct AC
adapter?
Make sure that you are using
the AC adapter designed
exclusively for your P-touch
labeler (included in
package).
Are the batteries installed
correctly?
Remove and re-install the
batteries.
The LCD messages
are displayed in a
foreign language.
Is the language set
properly?
Refer to “Setting Language
and Unit” on page 23 and
select the desired language
for the LCD messages.
The label is not
printed after pressing
the
key.
Has text been entered?
A label will not be printed if
there is no text entered.
Is the tape cassette installed
correctly, and is there
enough tape remaining?
Check that the tape cassette
is installed correctly, and
that there is enough tape
remaining.
Is the end of the tape bent?
If bent, cut the bent section
of tape with scissors and
thread the tape through the
tape exit slot correctly.
Is the tape jammed?
If jammed, remove the tape
cassette, carefully pull out
the jammed tape, and then
cut the tape with scissors.
Check that the end of the
tape passes through the
tape guide, and reinstall the
tape cassette.