Brother International QL-800 Users Guide - Page 76

Troubleshooting, Overview

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12 Troubleshooting 12 Overview 12 This chapter explains how to resolve typical problems you may encounter when using the Label Printer. If you have any problems with the Label Printer, first make sure you have performed the following tasks correctly: „ Connect the Label Printer to an AC power outlet. For more information, see Connecting the AC Power Cord on page 6. „ Remove all protective packaging from the Label Printer. „ Install and select the correct printer driver. For more information, see Installing the Software and Printer Drivers to a Computer on page 7. „ Connect the Label Printer to a computer or mobile device. For more information, see Connecting the Label Printer to a Computer on page 7. „ Close the DK Roll Compartment Cover completely. „ Insert a DK Roll correctly. For more information, see Loading the DK Roll on page 4. If you still have problems, read the troubleshooting tips in this chapter for help. If, after reading this chapter, you are unable to resolve your problem, visit the Brother support website at support.brother.com. 12 68

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68
12
12
Overview
12
This chapter explains how to resolve typical problems you may encounter when using the Label Printer. If you
have any problems with the Label Printer, first make sure you have performed the following tasks correctly:
±
Connect the Label Printer to an AC power outlet. For more information, see
Connecting the AC Power
Cord
on page 6.
±
Remove all protective packaging from the Label Printer.
±
Install and select the correct printer driver. For more information, see
Installing the Software and Printer
Drivers to a Computer
on page 7.
±
Connect the Label Printer to a computer or mobile device. For more information, see
Connecting the Label
Printer to a Computer
on page 7.
±
Close the DK Roll Compartment Cover completely.
±
Insert a DK Roll correctly. For more information, see
Loading the DK Roll
on page 4.
If you still have problems, read the troubleshooting tips in this chapter for help. If, after reading this chapter,
you are unable to resolve your problem, visit the Brother support website at support.brother.com
.
Troubleshooting
12