Brother International RJ4040 RuggedJet w/WiFi Network User Guide - Page 19
Cancel All Documents, Printer, Start, Printers and Faxes, Control Panel, Hardware and Sound,
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Troubleshooting The Brother printer cannot print via the wireless network. The Brother printer is not found on the network even after successful installation. (continued) Question Did your previous printing job fail? Solution If the failed print job is still in your computer's print queue, delete it. Double-click the printer icon in the following folder and then choose Cancel All Documents in the Printer menu: (Windows® XP) Start and Printers and Faxes. (Windows Vista®) , Control Panel, Hardware and Sound and then Printers. (Windows® 7) 6 , Control Panel, Hardware and Sound, Devices and Printers and then Printers and Faxes. Are you connecting the Brother printer to the network wirelessly? Print the Printer settings. (For how to print, see Printing the Printer Set-up Information uu page 10.) See The Brother printer is not found on the network during the RJ-4040 installation. uu page 14. I have checked and tried all of above, however the Brother printer does not print. Is there anything else I can do? Uninstall the RJ-4040 installer and reinstall it. I'm using security software. Question Did you choose to accept the security alert dialog during the standard installation or BRAdmin Light installation or when using the printing features? I want to know the necessary port number for the security software settings. Solution If you did not choose to accept the security alert dialog, the firewall function of your security software may be rejecting access. Some security software might block access without showing a security alert dialog. To allow access, see the instructions of your security software or ask the manufacturer. The following port numbers are used for Brother network features: BRAdmin Light i Port number 161 / Protocol UDP For details on how to open the port, see the instructions of the security software or ask the manufacturer. 15