Brother International RJ4040 RuggedJet w/WiFi Network User Guide - Page 19

Cancel All Documents, Printer, Start, Printers and Faxes, Control Panel, Hardware and Sound,

Page 19 highlights

Troubleshooting The Brother printer cannot print via the wireless network. The Brother printer is not found on the network even after successful installation. (continued) Question Did your previous printing job fail? Solution  If the failed print job is still in your computer's print queue, delete it.  Double-click the printer icon in the following folder and then choose Cancel All Documents in the Printer menu: (Windows® XP) Start and Printers and Faxes. (Windows Vista®) , Control Panel, Hardware and Sound and then Printers. (Windows® 7) 6 , Control Panel, Hardware and Sound, Devices and Printers and then Printers and Faxes. Are you connecting the Brother printer to the network wirelessly?  Print the Printer settings. (For how to print, see Printing the Printer Set-up Information uu page 10.)  See The Brother printer is not found on the network during the RJ-4040 installation. uu page 14. I have checked and tried all of above, however the Brother printer does not print. Is there anything else I can do? Uninstall the RJ-4040 installer and reinstall it. I'm using security software. Question Did you choose to accept the security alert dialog during the standard installation or BRAdmin Light installation or when using the printing features? I want to know the necessary port number for the security software settings. Solution If you did not choose to accept the security alert dialog, the firewall function of your security software may be rejecting access. Some security software might block access without showing a security alert dialog. To allow access, see the instructions of your security software or ask the manufacturer. The following port numbers are used for Brother network features:  BRAdmin Light i Port number 161 / Protocol UDP For details on how to open the port, see the instructions of the security software or ask the manufacturer. 15

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Troubleshooting
15
6
Did your previous printing job
fail?
If the failed print job is still in your computer’s print queue, delete it.
Double-click the printer icon in the following folder and then choose
Cancel All Documents
in the
Printer
menu:
(Windows
®
XP)
Start
and
Printers and Faxes
.
(Windows Vista
®
)
,
Control Panel
,
Hardware and Sound
and then
Printers
.
(Windows
®
7)
,
Control Panel
,
Hardware and Sound
,
Devices and Printers
and then
Printers and Faxes
.
Are you connecting the Brother
printer to the network
wirelessly?
Print the Printer settings. (For how to print, see
Printing the Printer Set-up
Information
uu
page 10.)
See
The Brother printer is not found on the network during the RJ-4040
installation.
uu
page 14.
I have checked and tried all of
above, however the Brother
printer does not print. Is there
anything else I can do?
Uninstall the RJ-4040 installer and reinstall it.
I'm using security software.
Question
Solution
Did you choose to accept the
security alert dialog during the
standard installation or
BRAdmin Light installation or
when using the printing
features?
If you did not choose to accept the security alert dialog, the firewall function of your
security software may be rejecting access. Some security software might block
access without showing a security alert dialog. To allow access, see the instructions
of your security software or ask the manufacturer.
I want to know the necessary
port number for the security
software settings.
The following port numbers are used for Brother network features:
BRAdmin Light
i
Port number 161 / Protocol UDP
For details on how to open the port, see the instructions of the security software or
ask the manufacturer.
The Brother printer cannot print via the wireless network.
The Brother printer is not found on the network even after successful installation. (continued)
Question
Solution