Brother International SC9500 Users Manual - English - Page 103

while sewing.

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Symptom Possible cause How to put it right Reference The fabric is wrinkled. The presser foot you are using is not appropriate for the type of stitch that you want to sew. The thread tension is incorrect. Attach the presser foot that is correct for the type of stitch that you want to sew. Adjust the tension of the upper thread. page 79 page 41, 93 You have not threaded the upper thread properly. Correct the upper threading. page 23 Stitches are skipped. You have not used the right combination of fabric, thread and needle. The needle is bent or blunt. The needle is incorrectly installed. Choose a thread and needle that are appropriate for the type of fabric. Replace the needle. Correctly install the needle. page 29 page 30 Dust has accumulated under the needle plate or in the race. Remove the needle plate cover and clean the plate and the race. page 86 Dust has built up in the feed dogs or Remove the needle plate cover and in the race. clean the plate and the race. page 86 You have not threaded the upper thread properly. Correct the upper threading. page 23 There is a high- pitched noise while sewing. The bobbin case is scratched. Replace the bobbin case. Contact your retailer or the nearest authorized service center. - 4 You have not used bobbin that has been designed for this machine. Incorrect bobbins will not work properly. Only use a bobbin that has been designed for this machine. page 15 The feed dogs are lowered. Slide the feed dog position lever to . page 55, 65 The stitch is too fine. Lengthen the stitch length. page 38 You have not used the right combination of fabric, thread and needle. Choose a thread and needle that are appropriate for the type of fabric. page 29 The fabric does not feed. The thread is tangled, for example, in the race. The presser foot you are using is not appropriate for the type of stitch that you want to sew. Remove the tangle thread. If the thread is tangled in the race, clean the race. Attach the presser foot that is correct for the type of stitch that you want to sew. page 86, 90 page 79 The needle is bent or blunt. Replace the needle. page 30 Zigzag foot "J" is slanted on a thick seam at the beginning of stitching. Use the presser foot locking pin (black button on the left side) on zigzag foot "J" to keep the presser foot level while sewing. page 43 The fabric feeds in the opposite The feed mechanism is damaged. direction. Contact your retailer or the nearest authorized service center. - 101

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4
———————————————————————————————————————————————————————————————————————————————————————————————————————————————————————
The fabric is
wrinkled.
The presser foot you are using is not
appropriate for the type of stitch that
you want to sew.
Attach the presser foot that is correct
for the type of stitch that you want to
sew.
page 79
The thread tension is incorrect.
Adjust the tension of the upper thread.
page 41, 93
Stitches are
skipped.
You have not threaded the upper
thread properly.
Correct the upper threading.
page 23
You have not used the right
combination of fabric, thread and
needle.
Choose a thread and needle that are
appropriate for the type of fabric.
page 29
The needle is bent or blunt.
Replace the needle.
page 30
The needle is incorrectly installed.
Correctly install the needle.
Dust has accumulated under the
needle plate or in the race.
Remove the needle plate cover and
clean the plate and the race.
page 86
There is a high-
pitched noise
while sewing.
Dust has built up in the feed dogs or
in the race.
Remove the needle plate cover and
clean the plate and the race.
page 86
You have not threaded the upper
thread properly.
Correct the upper threading.
page 23
The bobbin case is scratched.
Replace the bobbin case.
Contact your retailer or the nearest
authorized service center.
–
You have not used bobbin that has
been designed for this machine.
Incorrect bobbins will not work
properly. Only use a bobbin that has
been designed for this machine.
page 15
The fabric does
not feed.
The feed dogs are lowered.
Slide the feed dog position lever to
.
page 55, 65
The stitch is too fine.
Lengthen the stitch length.
page 38
You have not used the right
combination of fabric, thread and
needle.
Choose a thread and needle that are
appropriate for the type of fabric.
page 29
The thread is tangled, for example,
in the race.
Remove the tangle thread. If the
thread is tangled in the race, clean
the race.
page 86, 90
The presser foot you are using is not
appropriate for the type of stitch that
you want to sew.
Attach the presser foot that is correct
for the type of stitch that you want to
sew.
page 79
The needle is bent or blunt.
Replace the needle.
page 30
Zigzag foot “J” is slanted on a thick
seam at the beginning of stitching.
Use the presser foot locking pin
(black button on the left side) on
zigzag foot “J” to keep the presser
foot level while sewing.
page 43
The fabric feeds
in the opposite
direction.
The feed mechanism is damaged.
Contact your retailer or the nearest
authorized service center.
–
Symptom
Possible cause
How to put it right
Reference