Brother International TD-2130N Users Guide - Page 69

Error Messages for Touch Panel Display (Optional) (TD-2120N/2130N Only)

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Troubleshooting Error Messages for Touch Panel Display (Optional) (TD-2120N/2130N Only) 7 If an error message appears on the LCD of the touch panel display (optional) (TD-2120N/2130N only), check for a solution in the following table. To clear an error message that appeared, perform the following procedures. If the STATUS indicator on the printer is blinking in red: Press the (Power) button once. If the error is still not cleared, turn the printer off, then on again. If the STATUS indicator on the printer is not blinking in red: Press any key in the touch panel once.If the error is still not cleared, turn the printer off, then on again. If the error message is still displayed, even after performing the procedures described above, contact Brother Customer Service. Error message Solution Check Media!  Is the correct RD Roll installed? 7 Check that the correct media, for example, type (die-cut label or continuous length tape) and die-cut label size, is installed.  Is the RD Roll installed correctly? If not, remove the RD Roll, and then reinstall it. For details, see Inserting the RD Roll on page 15. If the label peeler (optional) is being used, see Inserting the RD Roll on page 106.  Are the media guides not touching the side of the RD Roll? Move the media guides against the side of the RD Roll. For details, see Inserting the RD Roll on page 15.  Is enough of the roll remaining? If not, install a new RD Roll. Close Cover! Is the RD Roll compartment top cover open? Check that the RD Roll compartment top cover is closed. Communication Error!  Transfer of the data failed. When sending a template as a BLF file, an error is indicated if the model name in the file is different.  Has the wireless LAN or Bluetooth connection been interrupted? (when using the optional WLAN or Bluetooth interfaces). The wireless LAN or Bluetooth connection established while the printer is on was interrupted. Turn off the printer, check that the slide switch for the WLAN interface or Bluetooth interface has been turned on, and then turn the printer on again. Database Record Problem!  There is no database with the specified number. Specify a correct number.  An error is indicated if the search of a template with a linked database fails. 63

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Troubleshooting
63
7
Error Messages for Touch Panel Display (Optional)
(TD-2120N/2130N Only)
7
If an error message appears on the LCD of the touch panel display (optional) (TD-2120N/2130N
only), check for a solution in the following table.
To clear an error message that appeared, perform the following procedures.
If the STATUS indicator on the printer is blinking in red:
Press the
(Power) button once. If the error is still not cleared, turn the printer off, then on again.
If the STATUS indicator on the printer is not blinking in red:
Press any key in the touch panel once.If the error is still not cleared, turn the printer off, then on
again.
If the error message is still displayed, even after performing the procedures described above,
contact Brother Customer Service.
Error message
Solution
Check Media!
Is the correct RD Roll installed?
Check that the correct media, for example, type (die-cut label or continuous
length tape) and die-cut label size, is installed.
Is the RD Roll installed correctly?
If not, remove the RD Roll, and then reinstall it.
For details, see
Inserting the RD Roll
on page 15.
If the label peeler (optional) is being used, see
Inserting the RD Roll
on page 106.
Are the media guides not touching the side of the RD Roll?
Move the media guides against the side of the RD Roll.
For details, see
Inserting the RD Roll
on page 15.
Is enough of the roll remaining?
If not, install a new RD Roll.
Close Cover!
Is the RD Roll compartment top cover open?
Check that the RD Roll compartment top cover is closed.
Communication
Error!
Transfer of the data failed. When sending a template as a BLF file, an error is
indicated if the model name in the file is different.
Has the wireless LAN or Bluetooth connection been interrupted? (when using
the optional WLAN or Bluetooth interfaces).
The wireless LAN or Bluetooth connection established while the printer is on
was interrupted. Turn off the printer, check that the slide switch for the WLAN
interface or Bluetooth interface has been turned on, and then turn the printer
on again.
Database Record
Problem!
There is no database with the specified number. Specify a correct number.
An error is indicated if the search of a template with a linked database fails.