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Brother International andtrade; QL-580N Network Users Manual - English - Page 28

Troubleshooting

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6 Troubleshooting 6 Overview 6 This chapter explains how to resolve typical network problems you may encounter when using the Brother network printer. If, after reading this chapter, you are unable to resolve your problem, please visit the Brother Solutions Center at: http://solutions.brother.com This chapter is divided into the following sections: „ General problems „ Network print software installation problems „ Printing problems „ Protocol-specific troubleshooting 6 „ Others 23

Section	Page
NETWORK USER’S GUIDE	1
Definitions of warnings, cautions, and notes	2
Trademarks	2
Compilation and publication notice	2
IMPORTANT NOTE:	2
Brother Numbers	3
Table of Contents	4
1 Introduction	6
Overview	6
Network function features	7
Network printing	7
Management utility	7
BRAdmin Light	7
BRAdmin Professional (for Windows®)	7
Web BRAdmin (For Windows®)	7
Types of network connection	8
Network connection example	8
Peer-to-Peer printing using TCP/IP	8
Network Shared printing	9
Protocols	10
TCP/IP protocols and functionalities	10
DHCP/BOOTP/RARP	10
APIPA	10
DNS client	10
LPR/LPD	10
Port9100	10
mDNS	10
Telnet	11
SNMP	11
Web server (HTTP)	11
2 Configuring your network printer	12
Overview	12
IP addresses, subnet masks and gateways	13
IP address	13
How the IP address is assigned to your print server:	13
Subnet mask	14
Gateway (and router)	14
Setting the IP address and subnet mask	15
Using the BRAdmin Light utility to configure your network printer	15
BRAdmin Light	15
Using other methods to configure your machine for a network	17
Changing the print server settings	18
Using the BRAdmin Light utility to change the print server settings	18
Using Web Based Management (web browser) to change the print server settings	18
Printing the Printer Settings	19
How to print the Printer Settings Page	19
3 Network printing from Windows®: basic TCP/IP Peer-to-Peer printing	20
Overview	20
Configuring the standard TCP/IP port	21
Printer driver not yet installed	21
For Windows Vista®	21
For Windows® 2000/XP and Windows Server® 2003	22
Printer driver already installed	23
Other sources of information	23
4 Network printing from Macintosh®	24
Overview	24
Printing from a Macintosh® using the Simple Network Configuration capabilities	24
How to choose the printer driver	24
Other sources of information	26
5 Driver Deployment Wizard (Windows® only)	27
Overview	27
6 Troubleshooting	28
Overview	28
General problems	29
Network print software installation problems	30
Printing problems	31
Protocol-specific troubleshooting	32
Web Based Management (web browser) troubleshooting (TCP/IP)	32
Others	32
Appendix A	33
Using services	33
Other ways to set the IP address (for advanced users and administrators)	33
Using DHCP to configure the IP address	33
Using BOOTP to configure the IP address	33
Using RARP to configure the IP address	34
Using APIPA to configure the IP address	35
Using ARP to configure the IP address	35
Windows® systems	35
UNIX®/Linux systems	35
Using the Telnet console to configure the IP address	36
Using the Brother Web BRAdmin server software for IIS* to configure the IP address	37
Appendix B	38
Print server specifications	38
Ethernet wired network	38
Computer requirements	38
Management utilities	39
Appendix C	40
Open Source Licensing Remarks	40
Open SSL statements	40
OpenSSL License	40
Original SSLeay License	41