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Brother International andtrade; QL-580N Network Users Manual - English - Page 32

Protocol-specific troubleshooting

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Troubleshooting Protocol-specific troubleshooting 6 Web Based Management (web browser) troubleshooting (TCP/IP) 6 a If you can not connect to the print server using your web browser it may be worth checking the Proxy Settings of your browser. Look in the Exceptions setting and if necessary, type in the IP address of the print server. This will stop your computer from trying to connect to your ISP or proxy server every time you wish to look at the print server. b Make sure that you are using the proper web browser, we recommend Microsoft Internet Explorer 6.0® (or higher), Firefox® 2.0 (or higher) for Windows®, and Safari™ 1.2 (or higher) for Macintosh®. Make sure that JavaScript and Cookies are always enabled in whichever browser you use. We recommend you upgrade to Safari™ 1.2 or higher to enable JavaScript. 6 Others 6 When you use BRAdmin, you will see 6 different Status indicators in English. (For non-English users, refer to the following chart for the definition.) Display Deutsch READY BEREIT COOLING ABKÜHLUNG PRINTING DRUCKT BUSY BESCHÄFTIGT COVER OPEN ABDECKUNG OFFEN ERROR FEHLER Français PRÊT REFROIDIT IMPRIME OCCUPE CAPOT OUVERT ERREUR Display Italiano Dansk READY PRONTO KLAR COOLING RAFFREDAMENTO KØLING PRINTING STAMPA UDSKRIVNING BUSY OCCUPATO OPTAGET COVER OPEN COPERCHIO APERTO LÅGE ÅBEN ERROR ERRORE FEJL Nederlands GEREED AFKOELEN PRINTEN BEZIG KLEP OPEN FOUT Svenska REDO SVALNAR SKRIVER UPPTAGEN LUCKA ÖPPEN FEL Español LISTO ENFRIANDO IMPRIMIENDO OCUPADO CUBIERTA ABIERTA ERROR Português PRONTO A ARREFECER A IMPRIMIR OCUPADO TAMPA ABERTA ERRO Suomi VALMIS JÄÄHTYY TULOSTAA VARATTU KANSI AUKI VIRHE Norsk KLAR KJØLING SKRIVER OPPTATT DEKSEL ÅPENT FEIL 27

Section	Page
NETWORK USER’S GUIDE	1
Definitions of warnings, cautions, and notes	2
Trademarks	2
Compilation and publication notice	2
IMPORTANT NOTE:	2
Brother Numbers	3
Table of Contents	4
1 Introduction	6
Overview	6
Network function features	7
Network printing	7
Management utility	7
BRAdmin Light	7
BRAdmin Professional (for Windows®)	7
Web BRAdmin (For Windows®)	7
Types of network connection	8
Network connection example	8
Peer-to-Peer printing using TCP/IP	8
Network Shared printing	9
Protocols	10
TCP/IP protocols and functionalities	10
DHCP/BOOTP/RARP	10
APIPA	10
DNS client	10
LPR/LPD	10
Port9100	10
mDNS	10
Telnet	11
SNMP	11
Web server (HTTP)	11
2 Configuring your network printer	12
Overview	12
IP addresses, subnet masks and gateways	13
IP address	13
How the IP address is assigned to your print server:	13
Subnet mask	14
Gateway (and router)	14
Setting the IP address and subnet mask	15
Using the BRAdmin Light utility to configure your network printer	15
BRAdmin Light	15
Using other methods to configure your machine for a network	17
Changing the print server settings	18
Using the BRAdmin Light utility to change the print server settings	18
Using Web Based Management (web browser) to change the print server settings	18
Printing the Printer Settings	19
How to print the Printer Settings Page	19
3 Network printing from Windows®: basic TCP/IP Peer-to-Peer printing	20
Overview	20
Configuring the standard TCP/IP port	21
Printer driver not yet installed	21
For Windows Vista®	21
For Windows® 2000/XP and Windows Server® 2003	22
Printer driver already installed	23
Other sources of information	23
4 Network printing from Macintosh®	24
Overview	24
Printing from a Macintosh® using the Simple Network Configuration capabilities	24
How to choose the printer driver	24
Other sources of information	26
5 Driver Deployment Wizard (Windows® only)	27
Overview	27
6 Troubleshooting	28
Overview	28
General problems	29
Network print software installation problems	30
Printing problems	31
Protocol-specific troubleshooting	32
Web Based Management (web browser) troubleshooting (TCP/IP)	32
Others	32
Appendix A	33
Using services	33
Other ways to set the IP address (for advanced users and administrators)	33
Using DHCP to configure the IP address	33
Using BOOTP to configure the IP address	33
Using RARP to configure the IP address	34
Using APIPA to configure the IP address	35
Using ARP to configure the IP address	35
Windows® systems	35
UNIX®/Linux systems	35
Using the Telnet console to configure the IP address	36
Using the Brother Web BRAdmin server software for IIS* to configure the IP address	37
Appendix B	38
Print server specifications	38
Ethernet wired network	38
Computer requirements	38
Management utilities	39
Appendix C	40
Open Source Licensing Remarks	40
Open SSL statements	40
OpenSSL License	40
Original SSLeay License	41

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Troubleshooting

Protocol-specific troubleshooting

Web Based Management (web browser) troubleshooting (TCP/IP)

If you can not connect to the print server using your web browser it may be worth checking the Proxy

Settings of your browser. Look in the Exceptions setting and if necessary, type in the IP address of the

print server. This will stop your computer from trying to connect to your ISP or proxy server every time

you wish to look at the print server.

Make sure that you are using the proper web browser, we recommend Microsoft Internet Explorer 6.0

(or higher), Firefox

2.0 (or higher) for Windows

, and Safari™ 1.2 (or higher) for Macintosh

. Make sure

that JavaScript and Cookies are always enabled in whichever browser you use. We recommend you

upgrade to Safari™ 1.2 or higher to enable JavaScript.

Others

When you use BRAdmin, you will see 6 different Status indicators in English. (For non-English users, refer to

the following chart for the definition.)

Display

Deutsch

Français

Nederlands

Español

Português

READY

BEREIT

PRÊT

GEREED

LISTO

PRONTO

COOLING

ABKÜHLUNG

REFROIDIT

AFKOELEN

ENFRIANDO

A ARREFECER

PRINTING

DRUCKT

IMPRIME

PRINTEN

IMPRIMIENDO

A IMPRIMIR

BUSY

BESCHÄFTIGT

OCCUPE

BEZIG

OCUPADO

COVER OPEN

ABDECKUNG OFFEN

CAPOT OUVERT

KLEP OPEN

CUBIERTA ABIERTA

TAMPA ABERTA

ERROR

FEHLER

ERREUR

FOUT

ERROR

ERRO

Display

Italiano

Dansk

Svenska

Suomi

Norsk

READY

PRONTO

KLAR

REDO

VALMIS

KLAR

COOLING

RAFFREDAMENTO

KØLING

SVALNAR

JÄÄHTYY

KJØLING

PRINTING

STAMPA

UDSKRIVNING

SKRIVER

TULOSTAA

SKRIVER

BUSY

OCCUPATO

OPTAGET

UPPTAGEN

VARATTU

OPPTATT

COVER OPEN

COPERCHIO APERTO

LÅGE ÅBEN

LUCKA ÖPPEN

KANSI AUKI

DEKSEL ÅPENT

ERROR

ERRORE

FEJL

FEL

VIRHE

FEIL