Canon 4207B002 User Manual - Page 285
Menu Screen Does Not Appear When
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Menu Screen Does Not Appear When the Setup CD-ROM Is Inserted Page 285 of 334 pages On-screen Manual > Scanning Guide > Troubleshooting > Installation Problems > Menu Screen Does Not Appear When the Setup CD-ROM Is Inserted Menu Screen Does Not Appear When the Setup CD-ROM Is Inserted Check 1: Make sure that the CD-ROM is inserted properly. Reinsert the Setup CD-ROM. Check 2: The auto start function for CD-ROMs may be disabled. The CD-ROM may not start automatically for some reason. Double-click the CD-ROM drive icon and start the setup directly. 1. From the Start menu, select Computer. (In Windows XP, select My Computer from the Start menu. In Windows 2000, double-click the My Computer icon on the desktop.) 2. Double-click the CD-ROM drive icon, or right-click the CD-ROM drive icon and click Open, then double-click MSETUP4.EXE. Important The CD-ROM drive may not be operating correctly if the CD-ROM drive icon does not appear. Contact the manufacturer of the computer. Or, the Setup CD-ROM may be damaged. Contact Canon Customer Support Help Desk (refer to the printed manual: Quick Start Guide) or the service center. Check 3: The Setup CD-ROM may be dusty or dirty. There may be fingerprints on the CD-ROM. Gently dust or wipe off the dirt on the CD-ROM with a soft cloth. Gently wipe fingerprints and other smears from the CD-ROM with a soft cloth or an eyeglass cleaner, being careful not to scratch the CD-ROM. Remove dust and dirt from the CD-ROM drive with a blower brush for a camera lens. Important Do not wipe the CD-ROM drive's sensor directly with a cloth or other materials. It could cause the drive to malfunction and cease to read CD-ROMs. Page top