Canon 4207B002 User Manual - Page 306
Scanner Does Not Work After Upgrading Windows
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Scanner Does Not Work After Upgrading Windows Page 306 of 334 pages On-screen Manual > Scanning Guide > Troubleshooting > Problems with Scanning > Scanner Does Not Work After Upgrading Windows Scanner Does Not Work After Upgrading Windows Check: Disconnect the USB cable, then uninstall and reinstall the ScanGear(scanner driver) and MP Navigator EX. Step 1: Delete ScanGear. See "Uninstalling the ScanGear (Scanner Driver) " for details. Step 2: Uninstall MP Navigator EX. 1. From the Start menu, select (All) Programs > Canon Utilities > MP Navigator EX 3.1 > MP Navigator EX Uninstall. 2. When a confirmation appears, click Yes. 3. When uninstallation is complete, click OK. MP Navigator EX is uninstalled. Step 3: Reinstall the ScanGear and MP Navigator EX. Insert the Setup CD-ROM into the computer's disc drive, then select Custom Install and reinstall the ScanGear and MP Navigator EX. Page top