Canon FAXPHONE L100 FAXPHONE L100 Basic Operation Guide - Page 79

79

Troubleshooting

Resolve an Error Code

If an error occurs, a report that contains a 3-digit error code is printed. Locate the error code in the table and follow the

recommended actions to resolve the problem.

Job No.

Address

Name

Start Time

Call Length

Sheets

Result

0123

0123456789

name

01/01 02:07 AM

01'15

1

NG

#018

Busy/No Signal

Error code

Error Code

Cause

Action

#001

A document jam has occurred.

Remove the jammed document.

#003

Transmission failed due to the high

volume of data.

When sending a fax:

•

Reduce the scanning resolution, and try to send the document

again.

When receiving a fax:

•

Reduce the scanning resolution or ask the sender to divide the

document before sending it again.

#005

A fax recipient did not respond

within 35 seconds.

Repeat the sending procedure from the beginning. Additionally,

ask the recipient to check the fax machine. When making an

overseas call, add a pause to the fax number.

The recipient may not be a G3

*

fax

machine.

*

G3 is one of international standards

for fax that standardized by ITU-T (ITU

Telecommunication Standardization

Sector), and is for an analog telephone

line.

Ask the recipient what type of fax machine is being used, and

then send the document to a G3 fax machine. If the recipient

does not have a G3 fax machine, send the document again using

a communication mode that is compatible with the recipient’s

fax machine.

#012

The recipient’s machine has run out

of paper.

Ask the recipient to ensure that paper is loaded in their machine.

#018

You cannot send a fax because the

line is busy or disconnected.

Wait a moment, and then try again. If you are still unable to send

the document, ask the recipient to verify that the fax machine is

ready to receive a fax.

The settings conFgured on the

recipient’s machine may not

incompatible with yours.

Verify that the recipient’s machine is ready to receive a fax, and

then try again.

No pause was added to the fax

number when attempting an

international fax transmission.

Add a pause after the country code or in front of the fax number,

and then redial the number. If you want to send the document to

a recipient that is registered under a one-touch key, change the

settings for international sending in the detailed setting screen.

#022

Sending faxes from a computer is

restricted.

The restriction needs to be canceled. Contact your administrator

for more information. ±or details, see [

Security

]



[

Restricting

to Send Faxes from Your Computer

] in the e-manual.

#037

The machine’s memory is full.

Print, send, or delete any documents stored in the memory.

The data size exceeds the machine’s

available memory.

Reduce the data resolution or change the F

le format to reduce

the data size.

Section	Page
Main Functions	4
Contents	5
Basic Operation	7
Learn the Names and Functions of Each Part of the Machine	8
Front Side	8
Back Side	10
Learn the Functions of the Operation Panel	11
Switch between Copy and Fax Mode	13
Enter Text	14
Set Date and Time	15
Load Documents in the Feeder	16
Load Paper	18
Loading Paper in the Paper Cassette	19
Loading Small Size Paper	20
Loading Envelopes or Paper with a Letterhead	22
Setting a Paper Size and Type	23
Switch to the Sleep Mode	24
Use the Toner Saver Mode	24
Copy	25
Make a Basic Copy	26
Enlarge or Reduce Copies	27
Adjust the Image Quality for Copy	27
Adjusting the density	27
Selecting the Document Type	28
View and Cancel Copy Jobs	28
Change the Default Copy Settings	29
Print	31
Print a Document	32
Enlarge or Reduce a Document	32
Print Multiple Pages onto One Sheet	33
Print a Poster	34
Add Watermarks to a Printout	35
View and Cancel Print Jobs	36
Fax	37
Register Numbers in the Address Book	38
Registering Numbers to One-Touch Keys	38
Registering Numbers to Coded Dialing Codes	39
Registering Recipients for Group Dialing	40
Editing and Deleting Registered Destinations	42
Adjust the Image Quality for Fax	42
Adjusting the Density	42
Selecting the Resolution	43
Changing the Default Settings	43
Send a Fax	44
Entering a Fax Number with the Alphanumeric Keys	44
Using the One-Touch Keys	45
Using the Coded Dialing Codes	45
Searching the Address Book	46
Redialing	46
Sending a Fax to Multiple Destinations (Sequential Broadcast)	47
Sending a Fax at a Preset Time	47
Sending a Fax to an International Destination (Adding Pauses)	48
Calling a Recipient before Sending a Fax	49
Receive a Fax (Receive Mode)	50
Using the Machine for Fax Only	51
Using the Machine for Faxing and Phoning	51
Using the Answering Machine	52
Using the Machine Primarily for Phoning	52
Receiving Faxes in Manual Mode	53
Receive a Fax from Memory	54
Switching to Memory Lock Mode	54
Viewing and Canceling Received Fax Documents	55
Printing Received Fax Documents	55
View and Cancel a Fax Job	56
Change the Fax Settings	56
Changing Fax Sending Settings	56
Restricting Fax Sending Functions	58
Changing Fax RX Settings	59
Changing Communication Management Settings	60
Maintenance and Management	63
Clean the Machine	64
Cleaning the Exterior and Interior	64
Cleaning the Fixing Unit	65
Cleaning the Feeder	66
Check and Replace Toner Cartridges	67
Checking the Toner Level	67
Conserving the Toner to Extend the Life of Toner Cartridges	68
Replacing the Toner Cartridge	68
Manage Using the Report and List Functions	71
Troubleshooting	73
Clear Jams	74
Clearing Document Jams in the Feeder	75
Clearing Paper Jams Inside the Machine	75
Resolve a Displayed Message	78
Resolve an Error Code	79
Improve Output Quality	80
Resolve a Problem	82
FAQ	83
If a Power Failure Occurs	84
Recycling Used Cartridges	84
The Clean Earth Campaign	84
Important Safety Instructions	85
Installation Requirements and Handling	88
Legal Notices	90

Canon FAXPHONE L100 FAXPHONE L100 Basic Operation Guide - Page 79

Canon FAXPHONE L100 Manual

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