Canon PIXMA MP495 Network Setup Troubleshooting - Page 7

Set Up New Printer, Additional Computers Setup - troubleshooting

Page 7 highlights

Glossary • IP address A numerical identification assigned to each computer or network device connected to a network. • IP address filtering A function to allow or block traffic from network devices with specified IP addresses. • DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network. • Privacy separator feature A function to prevent communication between multiple wireless devices (such as computers and printers) connected to an access point. WPS WCN Additional Computers Setup Refer to the troubleshooting tip below only when configuring wireless settings by using WPS or WCN, or when setting up on an additional computer. Set Up New Printer Screen is Displayed Check The screen appears when the machine cannot be detected during setup using WPS or WCN, or when setting up on an additional computer. Check 1 Make sure that you follow Check 1, 2, 3, 4 and 6 of "Connection Checklist" on page 11, then click Redetect. Proceed with the setup. Check 2 Is the machine connected to a network? • To check if the machine is connected to a network, print the Network Configuration Page, then make sure that Link Status is set to Active. To print the Network Configuration Page, press the Maintenance button 11 times to display the screen shown to the right, then press the Black button or the Color button.  If the machine is not connected to a network, perform setup again by following the procedures from "6 Set Up a Wireless Connection" in the printed manual: Getting Started. Check 3 Is the IP filtering feature enabled on the access point? • For details on how to check the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer. Set the access point to accept the IP address of the machine. • For details on how to change the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer. • To check the IP address of the machine, print the Network Configuration Page, then check IP Address. To print the Network Configuration Page, press the Maintenance button 11 times to display the screen shown to the right, then press the Black button or the Color button. Check 4 When obtaining an IP address automatically, make sure that the DHCP function of the access point is active. • For details on how to check the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer. Enable the DHCP function of the access point, then click Redetect. • For details on how to change the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer. Check 5 Is the privacy separator feature enabled on the access point? • For details on how to check the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer. Disable the privacy separator feature. • For details on how to change the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer.

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Check
Set Up New Printer
Screen is Displayed
The screen appears when the machine cannot be detected during setup using WPS or
WCN, or when setting up on an additional computer.
Is the machine connected to a network?
To check if the machine is connected to a network, print the
Network
Configuration Page
, then make sure that
Link Status
is set to
Active
. To print
the
Network Configuration Page
, press the
Maintenance
button 11 times to
display the screen shown to the right, then press the
Black
button or the
Color
button.
Make sure that you follow Check 1, 2, 3, 4 and 6 of "Connection Checklist" on page 11,
then click
Redetect
.
Proceed with the setup.
Check 1
Check 2
If the machine is not connected to a network, perform setup again by following the
procedures from "6 Set Up a Wireless Connection" in the printed manual:
Getting
Started
.
WPS
Additional Computers Setup
Refer to the troubleshooting tip below only when configuring wireless settings by using WPS or WCN, or
when setting up on an additional computer.
WCN
Glossary
A function to allow or block traffic from network devices with specified IP addresses.
IP address filtering
A function to prevent communication between multiple wireless devices (such as computers and
printers) connected to an access point.
Privacy separator feature
DHCP function
A function to automatically assign required information (IP address, etc.) to computers, printers or other
devices connected to the network.
IP address
A numerical identification assigned to each computer or network device connected to a network.
Is the privacy separator feature enabled on the access point?
Disable the privacy separator feature.
Check 5
Check 4
For details on how to change the settings of the access point, refer to the manual supplied with
the access point or contact its manufacturer.
For details on how to check the settings of the access point, refer to the manual supplied with the
access point or contact its manufacturer.
When obtaining an IP address automatically, make sure that the DHCP function of the
access point is active.
For details on how to check the settings of the access point, refer to the manual supplied with the
access point or contact its manufacturer.
Enable the DHCP function of the access point, then click
Redetect
.
For details on how to change the settings of the access point, refer to the manual supplied with
the access point or contact its manufacturer.
Is the IP filtering feature enabled on the access point?
Check 3
For details on how to check the settings of the access point, refer to the manual supplied with the
access point or contact its manufacturer.
Set the access point to accept the IP address of the machine.
For details on how to change the settings of the access point, refer to the manual
supplied with the access point or contact its manufacturer.
To check the IP address of the machine, print the
Network Configuration Page
,
then check
IP Address
. To print the
Network Configuration Page
, press the
Maintenance
button 11 times to display the screen shown to the right, then press
the
Black
button or the
Color
button.