Canon PIXMA MP620 User Manual - Page 706

Error Message Appears on a PictBridge Compliant Device Page 706 of 815 pages Advanced Guide > Troubleshooting > Error Message Appears on a PictBridge Compliant Device Error Message Appears on a PictBridge Compliant Device The following are the possible errors that may occur when printing directly from a PictBridge compliant device and the countermeasures to clear them. Note This section describes errors that are indicated on Canon-brand PictBridge compliant devices. The error messages and operations may vary depending on the device you are using. For errors on non -Canon PictBridge compliant devices, check the error message on the LCD and take the appropriate action to clear the error. For details, see An Error Message Is Displayed on the LCD . For the errors indicated on the PictBridge compliant device and their solution, also refer to the instruction manual of the device. For other troubles on the device, contact the manufacturer. Error Message On PictBridge Compliant Device "Printer in use" "No paper" "Paper jam" "Printer cover open" "No print head" "Waste tank full"/"Ink absorber full" "No ink"/ "Ink cassette error" "Ink Error" "Hardware Error" "Printer error" Action If the machine is printing from the computer or warming up, wait until the job ends. When it is ready, the machine starts printing automatically. Load paper on the Rear Tray, and select Continue* in the display on your PictBridge compliant device. * To resume printing, you can also press the OK button on the machine instead of selecting Continue on the device. Select Stop in the display on your PictBridge compliant device to stop printing. Remove the jammed paper, load new paper, press the OK button on the machine, and try printing again. Close the Scanning Unit (Cover) on the machine. The Print Head is defective or is not installed. Check: See Print head is not installed. in An Error Message Is Displayed on the LCD and take the appropriate action. The ink absorber is nearly full. Check: See Contact the support center or service center for ink absorber replacement. in An Error Message Is Displayed on the LCD and take the appropriate action. The ink tank is not installed properly or empty. Check the error message on the LCD and take the appropriate action to resolve the error. An Error Message Is Displayed on the LCD An ink tank that was once empty is installed. Check: See The remaining level of the following ink cannot be correctly detected. in An Error Message Is Displayed on the LCD and take the appropriate action. Ink tank errors have occurred. Replace the ink tank. Routine Maintenance An error requiring servicing may have occurred. (The Power lamp flashes green and Alarm lamp flashes orange alternately.) Disconnect the USB cable between the machine and the PictBridge compliant device, turn off the machine, and unplug the power cord of the machine from the power supply. Plug the power cord of the machine back in, turn on the machine, and then reconnect the PictBridge compliant device to the machine. If the same error occurs, contact your Canon service