Canon PIXMA MP620 User Manual - Page 734

If You Cannot Resolve the Problem Page 734 of 815 pages Advanced Guide > Troubleshooting > If You Cannot Resolve the Problem If You Cannot Resolve the Problem If you cannot resolve the problem with any of the workarounds in this chapter, please contact the seller of the machine or a Canon service representative. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution If the machine emits any unusual sound, smoke, or odor, turn it off immediately. Unplug the power cord from the outlet and contact the seller or your Canon service representative. Never attempt to repair or disassemble the machine yourself. Attempts by customers to repair or take apart the machine will invalidate any warranty regardless of whether the warranty has expired. Before contacting your Canon service representative, confirm the following: Product name: * Your machine's name is located on the front cover of the setup manual. Serial number: please refer to the setup manual Details of the problem What you tried to solve the problem, and what happened Page top