Canon PIXMA MP800 MP800 User's Guide - Page 113

Troubleshooting - scanner driver

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Chapter 12 Troubleshooting This section describes troubleshooting tips for problems you may encounter when using the machine. Note This section describes about error messages that are displayed on the LCD or troubleshooting tips for the problems of copy direct printing. If you cannot find appropriate tips for your problem, refer to the on-screen manuals. z "An Error Message is Displayed on the LCD" on page 113 z "Cannot See the Display Properly on the LCD/Cannot See the Display on the LCD" on page 115 z "Cannot Scan Films" on page 116 z "Cannot obtain a clean scan, colors scan incorrectly" on page 116 z "Frames are not detected correctly" on page 116 z "Ink Does Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are Misaligned/Cannot Print to End of Job" on page 117 z "When Copying" on page 120 z "Back of Paper is Smudged/Paper Does Not Feed Properly/Printed Surface is Scratched" on page 121 z "Paper Curls/Ink Blots" on page 125 z "Paper Jams" on page 125 z "Cannot Print Properly from a Photo Index Sheet" on page 128 z "Cannot Print Properly from the Digital Camera" on page 128 z "Cannot Print Properly through Wireless Communication" on page 130 z "Cannot Install the MP Drivers" on page 131 z "Cannot Connect to the Computer Properly" on page 133 z "Printing Speed is Slow / USB 2.0 Hi-Speed Connection Does Not Work" on page 133 z "When You Connect to a Computer Running Windows XP, the Screen Shows the Warning Message "This device can perform faster" or "High-SPEED USB Device Plugged into nonHigh-SPEED USB Hub"" on page 133 z "Problems Scanning" on page 133 z "Scanner won't work" on page 133 z "ScanGear MP won't start" on page 134 z "Cannot display preview" on page 135 z "Computer stops operating during scanning" on page 135 z "Scan quality is poor (Poor image displayed on the monitor)" on page 135 z "Parts of image missing or surrounded by extra white areas" on page 136 z "Trouble scanning with Multi-Scan or Multi-Crop function" on page 136 z "Slow scanning speed" on page 136 z ""There is not enough memory." message is displayed" on page 136 z "Scanned image not displayed properly" on page 137 z "Trouble scanning with MP Navigator" on page 137 Chapter 12 Troubleshooting 111

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Chapter 12
Chapter 12
111
Troubleshooting
Troubleshooting
This section describes troubleshooting tips for problems you may encounter when using the
machine.
“An Error Message is Displayed on the LCD” on page 113
“Cannot See the Display Properly on the LCD/Cannot See the Display on the LCD” on page 115
“Cannot Scan Films” on page 116
“Cannot obtain a clean scan, colors scan incorrectly” on page 116
“Frames are not detected correctly” on page 116
“Ink Does Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are
Misaligned/Cannot Print to End of Job” on page 117
“When Copying” on page 120
“Back of Paper is Smudged/Paper Does Not Feed Properly/Printed Surface is Scratched” on
page 121
“Paper Curls/Ink Blots” on page 125
“Paper Jams” on page 125
“Cannot Print Properly from a Photo Index Sheet” on page 128
“Cannot Print Properly from the Digital Camera” on page 128
“Cannot Print Properly through Wireless Communication” on page 130
“Cannot Install the MP Drivers” on page 131
“Cannot Connect to the Computer Properly” on page 133
“Printing Speed is Slow / USB 2.0 Hi-Speed Connection Does Not Work” on page 133
“When You Connect to a Computer Running Windows XP, the Screen Shows the Warning
Message “This device can perform faster” or “High-SPEED USB Device Plugged into non-
High-SPEED USB Hub”” on page 133
“Problems Scanning” on page 133
“Scanner won’t work” on page 133
“ScanGear MP won’t start” on page 134
“Cannot display preview” on page 135
“Computer stops operating during scanning” on page 135
“Scan quality is poor (Poor image displayed on the monitor)” on page 135
“Parts of image missing or surrounded by extra white areas” on page 136
“Trouble scanning with Multi-Scan or Multi-Crop function” on page 136
“Slow scanning speed” on page 136
““There is not enough memory.” message is displayed” on page 136
“Scanned image not displayed properly” on page 137
“Trouble scanning with MP Navigator” on page 137
Note
This section describes about error messages that are displayed on the LCD or
troubleshooting tips for the problems of copy direct printing. If you cannot find
appropriate tips for your problem, refer to the on-screen manuals.