Canon PIXMA MX340 MX340 series Network Setup Troubleshooting - Page 3

Problems during Software Installation The Target Access Point is Not Displayed (Detected) on the Detected Access Points List Screen Check If the target access point is not displayed on the Detected Access Points List screen, check the following points. Check 1 Make sure that you follow Check 1, 2, 3, 4, 6 and 7 of "Connection Checklist" on page 9, then click Refresh (A) to search for the access point again. Check 2 Turn off the access point, turn it back on, then click Refresh (A) to search for the access point again. A Check 3 Is SSID broadcast (connection via "ANY" SSID, etc.) disabled or is the stealth mode enabled on the access point? • For details on how to check the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer. Enable SSID broadcast (connection via "ANY" SSID, etc.) or disable the stealth mode, then click Refresh (A) to search for the access point again. • For details on how to change the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer. To establish a connection without changing the access point settings, refer to and onward in "Configuring the Access Point's Wireless LAN Settings Manually" on page 7. Check 4 Is the MAC address filtering enabled on the access point? • For details on how to check the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer. Set the access point to accept the MAC address of the machine. • For details on how to change the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer. • To check the MAC address of the machine, select Device settings using the Menu button, then select LAN settings > Print LAN details using the [, ] and OK buttons, then on the printed LAN setting information, check MAC Address. Check 5 Is "WPA/WPA2 Enterprise" set as a security protocol (encryption standard) on the access point? "WPA/WPA2 Enterprise" is not supported on the machine. Change the security protocol (encryption standard) for the access point, then configure settings again. • For details on how to change the security protocol (encryption standard) for the access point, refer to the manual supplied with the access point or contact its manufacturer. • For the procedure to configure settings of the machine, refer to "10 Set Up a Wireless Connection" on page 26 in the printed manual: Getting Started. Glossary • SSID An identifier to identify the specific access point. • Network Key A password required to set to prevent unauthorized access to communication. • SSID broadcast An access point's periodic transmission of a signal revealing its SSID. • Stealth mode A function to prevent the SSID of the access point from appearing on other wireless devices. • MAC address A unique number assigned to each network device. • MAC address filtering A function to block access from unauthorized wireless devices by saving the MAC addresses of specific wireless devices (computers, printers, etc.) to the access point beforehand.