Canon PIXMA iP8720 Troubleshooting Guide - Page 30

Make sure that your printer's name is selected in the Print dialog box., Con the printer port - driver mac

Page 30 highlights

2. Make sure that the paper selected for Media Type in the Main sheet in the printer driver matches the paper loaded in the printer. 3. Make sure that the Page Size setting in the Page Setup sheet in the printer driver is the same as the size set in step 1. Check7 Make sure that your printer's name is selected in the Print dialog box. The printer will not print properly if you are using a printer driver for a different printer. Make sure that your printer's name is selected in the Print dialog box. Note • To make the printer the one selected by default, select Set as Default Printer. Check8 Configure the printer port appropriately. Make sure that the printer port is configured appropriately. 1. Log on as a user account with administrator privilege. 2. Select items as shown below. • In Windows 8, select Control Panel from the Settings charm on Desktop > Hardware and Sound > Devices and Printers. • In Windows 7, select Devices and Printers from the Start menu. • In Windows Vista, select the Start menu > Control Panel > Hardware and Sound > Printers. • In Windows XP, select the Start menu > Control Panel > Printers and Other Hardware > Printers and Faxes. 3. Open the properties of the printer driver for the printer. • In Windows 8 or Windows 7, right-click the "Canon XXX" icon (where "XXX" is your printer's name), then select Printer properties. • In Windows Vista or Windows XP, right-click the "Canon XXX" icon (where "XXX" is your printer's name), then select Properties. 4. Click the Ports tab to confirm the port settings. Make sure that a port named "USBnnn" (where "n" is a number) with "Canon XXX" appearing in the Printer column is selected for Print to the following port(s). Note • When the printer is used over LAN, the port name of the printer is displayed as "CNBJNP_xxxxxxxxxx". "xxxxxxxxxx" is the character string generated from the MAC address or a character string specified by the user when setting up the printer. • If the setting is incorrect: Reinstall the printer driver with the Setup CD-ROM or install it from our website. • Printing does not start even though the printer is connected to the computer using a USB cable and the port named "USBnnn" is selected: In Windows 8, select My Printer on the Start screen to start My Printer. If My Printer is not displayed on the Start screen, select the Search charm, then search for "My Printer". Set the correct printer port on Diagnose and Repair Printer. Follow the on-screen instructions to set the correct printer port, then select your printer's name. 30

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2.
Make sure that the paper selected for
Media Type
in the
Main
sheet in the printer driver matches the
paper loaded in the printer.
3.
Make sure that the
Page Size
setting in the
Page Setup
sheet in the printer driver is the same as the size
set in step 1.
Check7
Make sure that your printer's name is selected in the Print dialog box.
The printer will not print properly if you are using a printer driver for a different printer.
Make sure that your printer's name is selected in the Print dialog box.
Note
To make the printer the one selected by default, select
Set as Default Printer
.
Check8
Configure the printer port appropriately.
Make sure that the printer port is configured appropriately.
1.
Log on as a user account with administrator privilege.
2.
Select items as shown below.
In Windows 8, select
Control Panel
from the
Settings
charm on
Desktop
>
Hardware and Sound
>
Devices and Printers
.
In Windows 7, select
Devices and Printers
from the
Start
menu.
In Windows Vista, select the
Start
menu >
Control Panel
>
Hardware and Sound
>
Printers
.
In Windows XP, select the
Start
menu >
Control Panel
>
Printers and Other Hardware
>
Printers
and Faxes
.
3.
Open the properties of the printer driver for the printer.
In Windows 8 or Windows 7, right-click the "Canon XXX" icon (where "XXX" is your printer's name),
then select
Printer properties
.
In Windows Vista or Windows XP, right-click the "Canon XXX" icon (where "XXX" is your printer's
name), then select
Properties
.
4.
Click the
Ports
tab to confirm the port settings.
Make sure that a port named "USBnnn" (where "n" is a number) with "Canon XXX" appearing in the
Printer
column is selected for
Print to the following port(s)
.
Note
When the printer is used over LAN, the port name of the printer is displayed as
"CNBJNP_xxxxxxxxxx". "xxxxxxxxxx" is the character string generated from the MAC address or a
character string specified by the user when setting up the printer.
If the setting is incorrect:
Reinstall the printer driver with the Setup CD-ROM or install it from our website.
Printing does not start even though the printer is connected to the computer using a USB cable and the
port named "USBnnn" is selected:
In Windows 8, select
My Printer
on the
Start
screen to start
My Printer
. If
My Printer
is not displayed
on the
Start
screen, select the
Search
charm, then search for "
My Printer
".
Set the correct printer port on
Diagnose and Repair Printer
. Follow the on-screen instructions to set
the correct printer port, then select your printer's name.
30