Canon PowerShot A530 ImageBrowser 5.6 Software User Guide - Page 129

Troubleshooting - batteries problem

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Table of Contents Chapter 1 What is ImageBrowser? Chapter 2 Downloading and Printing Images Chapter 3 What You Can Do with a Camera Connected Chapter 4 Viewing Images Chapter 5 Organizing Images Chapter 6 Using Supplementary Features Appendices Index Troubleshooting This section describes how to troubleshoot problems. Camera is not detected or recognized • The "Camera not detected" message or a similar message displayed when you attempted to download images from the camera. • Camera Control Window will not open despite setting any one of the following settings, even when the camera is connected to the computer with the interface cable and is set to the data transfer mode. - Click the [File] menu in the Camera Control Window and place a check mark beside [Start When a Camera is Connected]. - In Image Capture's [Preferences] menu, specify [CameraWindow] in the [Application to open when a camera is connected] section. When ImageBrowser does not start even though you have enabled communication, or when you try to import images from the camera and the "Camera not detected" message or a similar message appears, check the following, in that order. ■ Check Your Computer Confirm that your computer satisfies the following conditions. Computers not meeting these conditions are not supported. • Macintosh computer equipped with USB ports as standard equipment • Mac OS X 10.2-10.4 (preinstalled) ■ Check the Connection between the Camera and the Computer Check to ensure that the camera and computer are correctly connected by the interface cable. See your Camera User Guide for connection methods. ■ Check the Camera Confirm that the camera is on and in the correct mode to transfer data. See your Camera User Guide since the methods for setting the camera and computer to the communication mode vary between camera models. ■ Check the Battery You are recommended to use a household power source (AC adapter) for the camera when connecting it to the computer. If the camera is running on batteries, ensure they are fully charged. How to Get Help ImageBrowser comes with a Help file. Use it when you want to learn how to do an operation, or when you want to know about the features of the application. You can access Help by clicking [ImageBrowser Help] on the [Help] menu. ImageBrowser Software User Guide 129 Back Next

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Table of
Contents
Chapter 1
What is
ImageBrowser?
Chapter 2
Downloading and
Printing Images
Chapter 3
What You Can Do with
a Camera Connected
Chapter 4
Viewing Images
Chapter 5
Organizing Images
Chapter 6
Using Supplementary
Features
Appendices
Index
ImageBrowser Software User Guide
129
Back
Next
This section describes how to troubleshoot problems.
Troubleshooting
■
Check the Connection between the Camera and the
Computer
Check to ensure that the camera and computer are correctly
connected by the interface cable. See your
Camera User Guide
for connection methods.
■
Check the Camera
Confirm that the camera is on and in the correct mode to
transfer data. See your
Camera User Guide
since the methods
for setting the camera and computer to the communication
mode vary between camera models.
■
Check the Battery
You are recommended to use a household power source (AC
adapter) for the camera when connecting it to the computer. If
the camera is running on batteries, ensure they are fully
charged.
How to Get Help
ImageBrowser comes with a Help file. Use it when you want to
learn how to do an operation, or when you want to know
about the features of the application. You can access Help by
clicking [ImageBrowser Help] on the [Help] menu.
Camera is not detected or recognized
•
The “Camera not detected” message or a similar message
displayed when you attempted to download images from the
camera.
•
Camera Control Window will not open despite setting any
one of the following settings, even when the camera is
connected to the computer with the interface cable and is set
to the data transfer mode.
–
Click the [File] menu in the Camera Control Window and
place a check mark beside [Start When a Camera is
Connected].
–
In Image Capture’s [Preferences] menu, specify
[CameraWindow] in the [Application to open when a
camera is connected] section.
When ImageBrowser does not start even though you have
enabled communication, or when you try to import images
from the camera and the “Camera not detected” message or a
similar message appears, check the following, in that order.
■
Check Your Computer
Confirm that your computer satisfies the following conditions.
Computers not meeting these conditions are not supported.
•
Macintosh computer equipped with USB ports as standard
equipment
•
Mac OS X 10.2-10.4 (preinstalled)