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Canon PowerShot SD750 ZoomBrowser EX 5.8 Software User Guide - Page 148

Troubleshooting 1/5 - usb cable

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Table of Contents Chapter 1 What is ZoomBrowser EX? Chapter 2 Downloading and Printing Images Chapter 3 What You Can Do with a Camera Connected Chapter 4 Viewing Images Chapter 5 Organizing Images Chapter 6 Using Supplementary Features Appendices Index Troubleshooting (1/5) This section explains solutions to software problems. See the user guides for your camera for solutions to camera or wireless connection problems. The Events dialog box does not appear The dialog below fails to appear even though the camera is correctly connected to the computer via the interface cable and ready to transfer data. Camera Not Detected or Recognized • A message such as "No camera was found" displays when you attempt to download images from the camera. • Even though [Canon CameraWindow] is selected in the Events dialog, the Camera Control Window fails to open when the camera and computer are connected with the interface cable and set to the correct communication mode. ZoomBrowser EX Software User Guide In either case, confirm the status of each of the following items in order. IMPORTANT • With some versions of Windows, this dialog may not appear the very first time the camera is connected to the computer after it is booted up. (It will display subsequently.) In that case, click the [Start] menu and select [Programs] or [All Programs], followed by [Canon Utilities], [CameraWindow], [PowerShot - IXY - IXUS - DV 6] and [CameraWindow]. ■ Check your Computer Ensure that your computer meets the following requirements. ZoomBrowser EX will not operate on computers failing to meet these requirements. • Built-in USB ports on a computer pre-installed with Windows Vista/Windows XP (including Service Pack 1, Service Pack 2)/ Windows 2000 Service Pack 4 only. ■ Check the Connection between the Camera and Computer Confirm that the camera is correctly attached to the computer with an interface cable. See the user guides for your camera for connection information. 148 Back Next

Section	Page
Canon Utilities ZoomBrowser EX Software User Guide	1
Table of Contents	2
Notations and Conventions	4
Symbol Usage	4
Chapter 1 What is ZoomBrowser EX?	5
What Can ZoomBrowser EX Do?	5
What You Can Do with a Camera Connected	5
View Images	5
Organize Images	5
Use Additional Features	5
Guide to the ZoomBrowser EX Windows	6
Camera Control Window	6
Main Window	6
Using the Right-Click in Operations	7
Task Buttons and Main Window Features	8
Task Area and Task Buttons	8
Using the Task Windows	9
Function Buttons	10
Display Modes	10
Display Control Panel	10
Chapter 2 Downloading and Printing Images	12
Downloading Images to a Computer	12
Starting Methods for ZoomBrowser EX	12
Connecting the Camera and Computer	13
Using Camera Commands to Download Images	15
Using Computer Commands to Download Images	17
Starting by Clicking an Icon or Menu	19
Closing ZoomBrowser EX	19
Printing a Single Image on a Single Page	20
Chapter 3 What You Can Do with a Camera Connected	22
Camera Control Window	22
Opening the Camera Control Window	22
Closing the Camera Control Window	23
Downloading Images Automatically—Camera Operations	24
Starting Auto Downloading	24
Changing the Auto Download Settings	24
Downloading Images Automatically—Computer Operations	26
Starting Auto Downloading	26
Changing the Auto Download Settings	26
Checking Images in the Camera before Downloading	29
Selecting Images and Initiating the Download	29
Deleting Images from the Camera	31
Downloading Sound Files from the Camera	32
Initiating Downloading	32
Other Features of the Camera Browser Window	35
Printing Images in the Camera	36
Four Printing Methods	36
Printing Procedures	36
Print All Photos	37
Print According to DPOF Settings—Standard	37
Print Contact Sheet with All Photos	38
Print According to DPOF Settings—Index	38
Select an image and print	39
Setting the My Camera Settings	40
What are the My Camera settings?	40
Displaying the My Camera Settings	40
Saving the My Camera settings to the camera	42
Saving the Settings to the Computer	44
Using Other My Camera Settings	45
Creating and Adding Files as My Camera Settings	45
Checking and Changing Camera Settings	48
Copying Images to the Camera	49
Operating the Camera Shutter from the Computer	51
Remote Shooting Procedures	51
Features of the RemoteCapture Task Window	52
Other Remote Shooting Features	53
Remote Shooting Default Settings	54
Chapter 4 Viewing Images	55
Selecting Folders	55
Selecting Folders	55
Favorite Folders and All Folders	55
Registering a Folder as a Favorite Folder	56
Unregistering a Favorite Folder	56
Changing the Display Mode	57
Three Display Modes	57
Changing the Displayed Folder	60
Opening a Folder Deep in the Hierarchy	60
Returning to a higher level in the folder hierarchy	61
In Zoom mode, you can do this	62
Changing the Main Window Display Mode	63
Filtering the Thumbnails Displayed	63
Setting the Information Shown with Thumbnails	64
Sorting Thumbnails	64
Changing the Thumbnail Display Size (Scroll Mode Only)	65
Changing the Display Magnification (Zoom Mode Only)	66
Changing the Task Area and Folder Area Display Modes	67
Checking Images in a Pop-Up Window	68
Checking Thumbnails	68
Checking Folders	68
Opening Images	69
How to open an image	69
Opening multiple images	69
Using the Viewer Window	70
Opening the Previous or Next Image	70
Changing the Display Magnification	70
Using the Full Screen Display	70
Displaying Multiple Images	71
Synchronizing Multiple Images	71
Displaying Shooting Information for Images	72
Converting and Displaying RAW Images	72
Playing Movies	73
Playing Sound Files	73
Printing Displayed Images	74
Closing the Viewer Window	74
Chapter 5 Organizing Images	75
Selecting Images	75
Selecting a Single Image	75
Selecting Multiple Images	75
Selecting All Images	75
Deselecting All Images	75
Setting Star Ratings	76
What is a Star Rating?	76
Setting the Star Rating	76
Other Settings Methods for Star Ratings	76
Using the My Category Function	78
The My Category Function	78
Displaying the Last Acquired Images by Category	78
Filtering Images with the My Category Function	78
Selecting the Images from the Specified My Category	78
Assigning Keywords	79
What is a Keyword?	79
Assigning Keywords	79
Other Ways to Assign Keywords	80
Managing Keywords	80
Classifying Images	81
Renaming Images	82
Using the Rename Function	82
Using the Preview Mode	82
Changing Multiple Image File Names	83
Renaming Folders	83
Searching Images	84
Moving or Copying Images	86
Moving an image in the Browsing Area	86
Copying an image within the Browsing Area	87
Moving or Copying an Image from the Browsing Area to the Folder Area	88
Copying by Dragging a File Icon from a Windows Window	88
Additional ways of moving or copying images	89
Deleting Images	90
How to delete an image	90
Other ways of deleting images	91
Deleting Folders	91
Rotating Images	92
How to rotate an image	92
Other ways of rotating images	92
Viewing Image Properties	93
Viewing Information in the Properties Window	93
Viewing Information in the Preview Mode	94
Viewing Information in the Viewer Window	95
Creating Folders	96
Creating Folders	96
Refreshing Folders	97
What Does It Mean to Refresh a Folder	97
Refreshing Folders	97
Chapter 6 Using Supplementary Features	98
Editing Images	98
About the Editing Features	98
Red Eye Correction	99
Auto Adjustment	100
Color/Brightness Adjustment	101
Adjusting Sharpness	104
Trim	105
Insert Text	106
Saving under a Different Name	107
Overwriting the Image	107
Editing Images with Other Programs	108
Registering Image Editing Programs	108
Starting an Image Editing Program	108
Sending Images by E-mail	109
How to send an image by e-mail	109
Exporting Images	111
Export Formats	111
Exporting Images	112
Export Still Images	112
Export Shooting Properties	113
Export as a Screen Saver	113
Export as a Wallpaper	114
Running a Slide Show	115
Setting and Starting a Slide Show	115
Slide Show Control Panel	116
Adding Sounds to Images	117
How to add a sound to an image	117
How to play a sound added to an image	117
Printing Images	118
Two Printing Methods	118
Index Print	119
Using My Camera Maker	121
Starting My Camera Maker	121
Creating a Start-Up Image	121
Creating and Editing My Camera Sounds	122
Saving Data	123
Playing Sound Files	124
Playing Movies	125
Editing Movies	126
Procedures for Editing Movies	126
Features of the Storyboard Area	127
Features of the [2. Arrange] Window	128
Features of the [3. Apply Effect] Window	128
Features of the [4. Set Audio] Window	129
Features of the [5. Save] Window	129
Exporting Movies	130
Procedures for Exporting Movies	130
Features of the [2. Select the save image type] Window	130
Features of the [3. Set the save image type] Window	131
Features of the [4. Specify name of file to be saved] Window	131
Extracting Frames from a Movie (Windows Vista and Windows XP only)	132
Extracting Frames from a movie	132
Converting RAW Images	134
Converting RAW Images	134
Features of the Image Quality Adjustment Window	137
Registering Custom Color Schemes (My Color)	138
Other Features	139
Stitching Panoramic Images - PhotoStitch	140
Opening PhotoStitch	140
Saving Images to CD-R/RW Discs (Windows Vista and Windows XP Only)	141
Appendices	142
Supported Image Types	142
Readable Image Types	142
Customizing Preferences	143
Opening the Preferences dialog box	143
General Tab	143
Selection Tab	144
Rotation Tab	144
Printing Tab	145
Shooting Information Tab	145
Themes Tab	146
Customizing Menus	147
Troubleshooting	148
The Events dialog box does not appear	148
Camera Not Detected or Recognized	148
How to Get Help	149
If You Were Using ZoomBrowser EX Version 2 or 3	150