Canon SELPHY CP910 Blue User Guide - Page 56

Wi-Fi Do not use the printer near sources of Wi-Fi signal interference, such as microwave ovens, Bluetooth devices, or other equipment operating on the 2.4 GHz band. Printer SSID (network name) not displayed when connecting to a camera or smartphone • As the connection method, choose [Direct Connection] (=32, 34). • Keep the printer near the camera or smartphone, without objects between them. Access point not displayed on the printer Cannot connect the printer to the access point • As the connection method, choose [Via Wi-Fi Network] (=37). • Confirm that the access point is on and ready for communication. For instructions on how to check, refer to the access point user manual. • If there are many access points but the required one is not listed, connect using WPS (=37) or manually (=41). • Keep the printer near the access point, without objects between them. • Confirm that the password is correct, and try connecting again. • Confirm that the access point channel is between 1 - 11. Instead of auto channel assignment, it is advisable to specify a channel in this range manually. For instructions on checking or adjusting the settings, refer to the access point user manual. • If the access point filters communication by MAC or IP addresses, on the access point, register the printer information shown when you check the settings (=44). Also try disabling any access point isolation or privacy separation functions. For instructions on checking or adjusting the settings, refer to the access point user manual. • In WEP networks without DHCP, set the IP address manually (=44). Cannot connect via Wi-Fi • Try restarting SELPHY. If a connection still cannot be established, check the settings of the access point or other device for the Wi-Fi connection. • If connection via [WPS Connection] is not possible, try connecting by using [Search for an access point] (=39) or [Manual Settings] (=41). Can connect to access point, but cannot print • Remove any inserted memory cards or USB flash drives. • Printing is not possible when the printer is already printing a job from another device, or when the printer is connected to a camera. • When printing from a smartphone, install Canon Easy-PhotoPrint (=31). • Confirm that the camera, smartphone, or computer you are printing from is connected to the same access point as SELPHY. • Check the access point password and try to connect again (=41). • If a message is displayed after you enter the correct password and press the button (=41), confirm that DHCP server functionality is enabled on the access point, and make sure connection settings on SELPHY such as the IP address are correct (=44). Printing takes too long, or the Wi-Fi connection is lost • Do not use the printer near sources of Wi-Fi signal interference, such as microwave ovens, Bluetooth devices, or other equipment operating on the 2.4 GHz band. Note that even when [ ] is displayed, image transmission may take some time. • In direct connections (=31, 34), keep the printer near the camera or smartphone, without objects in between. • In connections via an access point (=37), keep the printer near the access point, without objects in between. Cannot connect via Wi-Fi from the computer • Check the OS version to confirm that you are using Windows 8, Windows 7 SP1, or Mac OS X 10.6.8 - 10.8. • Install a driver. • In Windows, enable [Network Discovery]. • In OS X, register the printer on the computer (=43). Cover Contents Part Names Basic Operations Print Settings Printing via Wi-Fi Printing via USB Cable Troubleshooting Appendix 56