Canon i9900 i9900 Quick Start Guide

Canon i9900 Manual

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  • Canon i9900 | i9900 Quick Start Guide - Page 1
    i9900 Series Photo Printer Quick Start Guide
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    self-help in an intuitively guided interactive troubleshooting environment, the place to start is our helpful tech support web site. In addition, the latest driver downloads, answers to frequently asked questions, product information, and "where to buy" instructions are found here. 2. Email Tech
  • Canon i9900 | i9900 Quick Start Guide - Page 3
    Series Photo Printer Quick Start Guide
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    form, in whole or in part, without the prior written consent of Canon U.S.A., Inc. © 2004 Canon U.S.A., Inc. Disclaimer Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your Canon i9900 Series Photo Printer. All statements, technical information
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    with Macintosh 35 Printing Maintenance Replacing an Ink Tank 38 When Printing Becomes Faint or Colors are Incorrect 43 Printing the Nozzle Check Pattern 44 Print Head Cleaning 48 Print Head Deep Cleaning 52 Aligning the Print Head 56 Troubleshooting Cannot Install the Printer Driver 62 The
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    Basic Printing Basic Printing Note This Quick Start Guide describes some of the features of your i9900 printer and how to use them. For more information, view the i9900 User's Guide on the Setup Software & User's Guide CD-ROM. You can also access the online help in either of the following ways
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    Basic Printing Important Before unplugging the power cord, turn off the printer and ensure that the green lamp has gone out. If the POWER lamp changes to orange and begins flashing, refer to the section "Handling Error Messages" on page 69. Macintosh only When using a FireWire cable to connect the
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    the Print Media This section describes how to load plain paper into your printer. • For detailed information on the specialty media Canon provides for use with its various printers, refer to the section "Using Specialty Media" on page 6. • Consult the User's Guide for detailed instructions on
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    (short side facing down). Basic Printing (2) Align the paper stack against the right side of the Auto Sheet Feeder. (3) Pinch the paper guide and slide it against the left the printed surface until the ink dries. For specific drying times, refer to the instructions packaged with your media. 5
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    Using Specialty Media Canon recommends that you use genuine Canon media to ensure optimal print quality. Photo Quality Media • Photo Paper Pro • Photo Paper Pro (Perforated) • Photo Paper Plus Glossy • Photo Paper Plus Semi-gloss • Matte Photo Paper • Glossy Photo Paper • High Resolution Paper
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    plain paper (64 gsm or 17 lb), up to 150 sheets (13 mm in height) can be loaded. Select Plain Paper from the printer driver Media Type. For detailed description of print media types, refer to the User's Guide. * When the sheets do not feed properly, load them one at a time (up to 10) in the
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    Photographs The Canon i9900 Photo Printer will generate spectacular results for printing photographs, especially when used with Canon specialty media. All images are susceptible to fading over time, but proper care of prints made from your i9900 Photo Printer will ensure that print quality lasts
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    described in this section are for printing in Windows XP. 1 Create a document or open a file to print. 2 Open the Printer Properties dialog box. (1) Select Print from the application software's File menu. The print dialog box opens. (2) Ensure that Canon i9900 is selected. (3) Click Preferences or
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    the printer. Note (2) Click OK. From the Page Setup tab, select the correct document size to be printed. To adjust Print Quality print quality in the Set Print Quality dialog box. For details about other printer driver functions, refer to the User's Guide or Help. Select Preview before printing
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    Print or OK. Notes You can cancel a print job in progress by simply pressing the RESUME/CANCEL button on the printer. Click Cancel Printing on BJ Status Monitor to stop printing. To show BJ Status Monitor, Click ! on Task Tray. BJ Status Monitor appears automatically when a printer error occurs
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    are using. The steps described in this section are for printing in Mac OS X v.10.2.x. 1 Create a document or open a file to print. 2 Select Paper Size. (1) Select Page Setup... from the application software's File menu. (2) Select i9900 from Format for. (3) Select the desired paper size from the
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    Basic Printing (2) Select Quality & Media from the pull-down menu. (3) Select the desired media type from the Media Type pull-down menu. (4) Select Color Options from the pull-down menu. (5) Select the type of the document from the Print Type pull-down menu. (6) Click Print. 13
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    Notes For details about other printer driver functions, refer to the User's Guide or Help. The print settings are automatically changed according to the type of paper loaded in the printer, if Plain Paper has been selected in Media Type. This function may not work properly for some media. To
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    recorded images directly without using a computer. This printer supports both "PictBridge" and Canon "Bubble Jet Direct." Note PictBridge is an industry standard enabling a range of digital photo solutions, including the direct printing of photos from a compatible digital still cameras or camcorders
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    . To align the print head, connect the printer to the computer. Depending on the model or brand of your camera, you may have to select a print mode compliant with "PictBridge" before connecting the camera. You may also have to turn on the camera or select Play mode manually after connecting the
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    Default Camera Settings When a PictBridge-compatible camera is connected and printing is started with no printing option selected, this printer operates based on the following default settings: - Paper size 4"×6" - Paper type Photo (Photo Paper Plus Glossy) - Layout Borderless - Trimming Off (No
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    can handle only Exif/JPEG image data to produce photos using PictBridge. Never disconnect the USB cable during printing. When disconnecting the USB cable between the digital camera and printer, follow the instructions given in the Instruction Manual of Camera. Controls of the digital camera cannot
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    / 127.0×177.8 mm Photo Paper Pro or Photo Paper Plus Glossy Letter Photo Paper Pro or Photo Paper Plus Glossy A4 Note For the digital camera operation method and troubleshooting, refer to your digital camera manual. For print error messages, refer to the User's Guide. By operating the digital
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    and select Control Panel, Printers and Other Hardware, and then Printers and Faxes. For non-XP Windows, click Start, select Settings, and then Printers. 2 Select the Canon i9900 icon. 3 Open the File menu and select Printing Preferences (or Properties). The Printer Properties dialog box opens. 20
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    box or the Print dialog box. Adjusting Print Quality Features that affect the appearance and quality of your printed images can be controlled with the printer driver. The i9900 automatically adjusts printer settings to improve print quality based on the media type (plain paper, Photo Paper Pro, and
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    Advanced Printing To manually adjust Print Quality settings: 1 Open the Printer Properties dialog box. See"Opening the Printer Properties Dialog Box from Your Application Program" on page 20. 2 Select Custom in Print Quality, then click Set... to open the Set Print Quality dialog box. 3 Move the
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    this feature to compensate for unsatisfactory color balance and over- or underexposure before printing. Photo Optimizer Pro is the function for Windows only. 1 Open the Printer Properties dialog box. See"Opening the Printer Properties Dialog Box from Your Application Program" on page 20. 2 Click the
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    skin tones in the images. To use Vivid Photo, select the Vivid Photo check box on the Effects tab. Note In Windows Me or Windows 98 If Background Printing has been disabled, the Vivid Photo function is not available. To use Vivid Photo, select the Vivid Photo check box under Special Effects. 24
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    the sky, and dark portions of the images taken with your digital camera. To use Photo Noise Reduction, select the Photo Noise Reduction check box on the Effects tab. Note In Windows Me or Windows 98 If Background Printing has been disabled, the Photo Noise Reduction function is not available. To use
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    in Profiles. (1) Click Add to Profiles. The Add to Profiles dialog box opens. (2) Enter the name of profile for registering settings. (3) Select an icon. (4) Enter a description of the registering profile. 5 Click OK. 6 Click OK on the Profiles tab. This registers your printer driver print settings
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    Select the desired profile from Printing Profiles, and click Delete. For details, click Help and refer to the topic of this function. 1 Open the Print dialog box. See "Printing with Macintosh" on page 12. 2 Select all of the necessary settings. 3 Register the new printer driver settings. (1) Click
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    Notes You can retrieve or change the saved driver settings at any time. Retrieving print settings: Select the name of the print settings to retrieve from the Presets in the Print dialog. Changing drivers settings: When registered print settings are selected, you can delete them. Select the name
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    basic introduction to many features offered by your printer driver. Note For detailed descriptions of the printer driver functions, refer to the User's Guide included on the Setup Software & User's Guide CD-ROM. Printing with Borderless Printing Reducing Noise from Images Taken with Digital Camera
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    Advanced Printing Resizing the Image by Selecting the Scaling Ratio Adding Illustrated Effect to Documents Reducing the Sound of Printer Operation 30
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    and merge them to create a panoramic photo. Easy-WebPrint (Windows) You can easily print Web pages from Internet Explorer or pages from the User's Guide (on-screen manual of this printer) in full size. Easy-WebPrint automatically adjusts the layout when printing a screen from the web page. This
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    with Windows This chapter describes the steps used to print from photo applications included with your Setup Software & User's Guide CD-ROM using the Borderless Printing mode. Note Media Types Suitable for Borderless Printing The following media are compatible with Borderless Printing: Photo Paper
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    Guidance Thumbnail Folder window (2) Click the [ ] [ ] button on the thumbnail of the photograph you want to print and specify the number of copies. 3 Select the paper. Increases the number of copies. Displays the specified number of copies. Decreases the number of copies. 4
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    Advanced Printing (1) Click the Layout/Print tab. (2) Select Borderless (full). (3) Load the media specified in the Paper Selection tab. (4) Click Print. 34
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    with your Setup Software and User's Guide CD-ROM using the Borderless Printing mode. * If you use Mac OS 9.x, CarbonLib 1.3.1 or later must be installed. Note Media Types Suitable for Borderless Printing The following media are compatible with Borderless Printing: Photo Paper Plus Glossy (13" x 19
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    . (1) Select the folder containing the photograph you want to print. All photographs in the selected folder are displayed. Guidance Thumbnail Folder window (2) Click the [ ] [ ] button on the thumbnail of the photograph you want to print and specify the number of copies. Increases the number of
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    want to use from Paper Size. (3) Select the type of the paper you want to use from Media Type. (1) Click the Layout/Print tab. (2) Select Borderless (full). (3) Load the media specified in the Paper Selection tab. (4) Click Print. (5) When the confirmation message is displayed, click OK. (6) Click
  • Canon i9900 | i9900 Quick Start Guide - Page 42
    Replacing an Ink Tank When replacing an ink tank, check the model number very carefully. The printer will not print properly if the wrong ink tank is used, or installed in the incorrect position. With this printer, ink tanks must be installed from the left to right in the order shown below: • Photo
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    When to Replace Ink Tank If an ink tank needs replacing, the POWER lamp will change from green to orange and flash four times, as soon as printing begins. It is important to quickly identify the empty tank using the BJ Status Monitor (Windows) or error messages (Macintosh) and replace it. Note
  • Canon i9900 | i9900 Quick Start Guide - Page 44
    to resume printing with the ink tank empty. When printing is finished, replace the ink tank immediately. If you continue printing with an empty ink tank, problems may occur. Note When Low Ink is Detected Ink tank with low ink level (1) Double-click the hard disk icon where the printer driver was
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    Printing Maintenance Replacing Ink Tanks When an ink tank runs out of ink, replace it using the following steps. 1 Ensure that the printer is on, and then open the front cover. The print head holder moves to the center. 2 Remove the empty ink tank. (1) Push the tab and remove the ink tank. Do not
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    grayscale printing is specified. Color ink is consumed in the head cleaning and deep cleaning, which are necessary to maintain the printer's capabilities. When an ink tank runs out of ink, replace the ink tank with a new one immediately. If you continue printing with an empty ink tank, problems may
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    of ink, replace it. Ensure that all the orange tape of the ink tank has been peeled off. Press "PUSH" on the ink tank and ensure that the ink tank is installed securely. Ensure that each ink tank is installed at the correct location. Increase the Print Quality setting in the printer driver settings
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    check pattern to determine whether the ink ejects properly from the print head nozzles. Use this function when printed results are blurred or the color is incorrect. Note Nozzle check pattern printing can also be executed from the printer itself. With the printer on, load a sheet of Letter-sized
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    to start print head cleaning, click Cleaning on the Pattern Check screen. Otherwise, click Exit to finish. 1 With the printer on, load a sheet of Letter-sized paper in the printer. 2 Open the BJ Printer Utility dialog box. (1) Double-click the hard disk icon where the printer driver is installed
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    . Replace the ink tank if the remaining amount of ink is insufficient. Compare the printed nozzle check pattern with those shown in the Pattern Check dialog box on your screen. (1) If these patterns have white stripes, Group 1 print head nozzles need cleaning. Click Cleaning to go to the print head
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    patterns have white stripes, Group 1 print head nozzles need cleaning. Click Cleaning to go to the print head cleaning procedure. (2) If these patterns have white stripes, Group 2 print head nozzles need cleaning. Click Cleaning to go to the print head cleaning procedure. Both group 1 and 2 patterns
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    Printing Maintenance Print Head Cleaning Clean the print head if you suspect that the nozzles might be clogged. Cleaning the print head consumes ink, so perform print head cleaning only when necessary. Note The print head can also be cleaned from the printer itself. With the printer on, hold the
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    problem, clean the print heads again, up to three times. After print head cleaning finishes, print the nozzle check pattern to verify that the print head nozzles are clean. See "Printing the Nozzle Check Pattern" on page 44. If the problem persists, perform print head deep cleaning. See "Print Head
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    then the Utilities folder. (2) Double-click the Print Center (or Printer Setup Utility) icon. (3) Select your printer from the Name list and click Configure. (4) Select your printer from the Product list and click Maintenance. 3 Start Print Head Cleaning. (1) Select Cleaning from the pull-down menu
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    problem, clean the print heads again, up to three times. After print head cleaning finishes, print the nozzle check pattern to verify that the print head nozzles are clean. See "Printing the Nozzle Check Pattern" on page 44. If the problem persists, perform print head deep cleaning. See "Print Head
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    Printing Maintenance Print Head Deep Cleaning If print quality does not improve by standard print head cleaning, try performing print head deep cleaning, which is a more powerful process. Print head deep cleaning consumes ink, so perform this procedure only when necessary. 1 Ensure that the printer
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    Note If the print head nozzles are still not clean, check that there are sufficient ink levels in all ink tanks before turning off the printer. Be sure to perform another print head deep cleaning 24 hours after turning off the printer. If this does not solve the problem, the print head may be worn
  • Canon i9900 | i9900 Quick Start Guide - Page 58
    the Utilities folder. (2) Double-click the Print Center (or Printer Setup Utility) icon. (3) Select your printer from the Name list and click Configure. (4) Select your printer from the Product list and click Maintenance. 3 Start Print Head Deep Cleaning. (1) Select Cleaning from the pull-down menu
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    Note If the print head nozzles are still not clean, check that there are sufficient ink levels in all ink tanks before turning off the printer. Be sure to perform another print head deep cleaning 24 hours after turning off the printer. If this does not solve the problem, the print head may be worn
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    This section deals with the manual print head alignment that allows you to precisely align the print head. For details on simple (semi-automatic) print head alignment, refer to the Easy Setup Instructions. Note Ensure that the ink tanks are correctly installed. 1 With the printer on, load a sheet of
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    Select Align heads manually check box, and then click Send. When the confirmation message is displayed, click OK. (4) Click Print Head Alignment. (5) When the confirmation message is displayed, click Print Head Alignment. The Pattern will be printed. Note Click Check Setting to print the current
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    Printing Maintenance 4 Align the Print Head. (1) Look at the print out. From the patterns, select the most even, least irregular patterns and enter their numbers. (2) Enter the numbers. (3) Click OK. (4) Click OK. 58
  • Canon i9900 | i9900 Quick Start Guide - Page 63
    from the Name list and click Configure. (4) Select your printer from the Product list and click Maintenance. 3 Print the pattern. (1) Select Custom Settings from the pull-down menu. (2) Select Align heads manually check box, and then click Send. When the confirmation message is displayed, click
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    Maintenance (5) When the confirmation message is displayed, click Print Head Alignment. Note Click Check Setting to print the current setting and finish the operation. 4 Align the Print Head. (1) Look at the print out. From the patterns, select the most even, least irregular patterns and
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    common printing problems. Troubleshooting usually falls into one of the following categories. • "Cannot Install the Printer Driver" on page 62. • "The USB 2.0 Hi-speed Connection Does Not Work Properly" on page 63. • "Print Quality is Poor or Contains Errors" on page 64. • "Troubleshooting Printer
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    Driver Problem Possible Cause Cannot Install the Installation Printer Driver procedure is not followed correctly Try This Follow the Easy Setup Instructions packaged with your printer for proper printer driver installation. If the installer was forced to terminate due to an error, Windows
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    . 1. Read the manual supplied with the expansion card and reinstall the card. 2. Reinstall the USB 2.0 Hi-Speed driver using the latest version of the driver. Open Printers and Faxes (Printers in Windows 2000) from Control Panel and select the non grayed-out printer icon to print from. The grayed
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    shown in (1). If a part of the orange tape remains as shown in (2), remove it thoroughly. If an ink tank is empty, replace the ink tank. See "Replacing an Ink Tank" on page 38. Print head is misaligned Align the print head. See "Aligning the Print Head" on page 56. Print head nozzles are clogged
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    Photo Paper Pro to print images that require a lot of ink (i.e. pictures with intense colors or photographs). Color Intensity setting Reduce the Intensity setting in the printer driver and try printing again. is too high 1. Open the Printer Properties dialog box. 2. On the Main tab, select Manual
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    Troubleshooting Troubleshooting Printer Hardware Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Try This Print head has overheated due to long periods of continuous printing Stop printing and turn the printer off for at least 15 minutes to allow the print head
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    Check the size of the print data. For Windows XP and Windows 2000, if the size of the data is too large, part of it may be lost. When the spool format is EMF, follow the procedure below. 1 Open the Printer Properties Dialog Box. 2 On the Main tab, click Print Option.... 3 Select the Reduce spool
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    Troubleshooting Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper Check if the paper you are printing on is too thick or curled. type used See "Print Media to Avoid" on page 3. Flatten paper when it is curled. Paper feed roller is
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    After reinstalling the print head, you may need to realign it. If this error still remains, the print head may be damaged. Contact the Customer Care Center. Waste ink absorber almost full* The printer has a built-in waste ink absorber to hold the ink used during print head cleaning. Eight flashes
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    /CANCEL button and move the printer to a darker location. Try to align the print head again. If print head alignment fails again, manually align the print head. See "Aligning the Print Head" on page 56 for information on the manual print head alignment. An error that requires contacting the Customer
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    port settings. A USB port is selected if either USBnnn (Canon i9900) or USBPRNnn (Canon i9900) (where n is a number) is indicated. To change this setting, shut down your Windows operating system, turn off the printer, then re-connect the printer to the interface selected in the printer driver. 71
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    problem with the cable(s). Replace the cable(s) and try printing again. Printer driver is not installed properly Uninstall then reinstall the printer driver. 1. Click Start, and select All Programs (or Programs), Canon i9900, and Uninstall. 2. Follow the on-screen instructions to uninstall driver
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    Instructions. If the problem continues after reinstalling it, the print head may be defective. Contact the Customer Care Center. Waste tank full The waste ink tank (waste ink absorber*) is almost full The printer has a built-in waste ink absorber to hold the ink used during print head cleaning
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    Troubleshooting Notes Images can be printed directly from digital cameras and digital video camcorders that are compatible with this printer. If the connected digital camera or digital video camcorder is not supported, the POWER lamp on the printer flashes nine times. If this happens, disconnect
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    the Chooser. Note Register your product at www.registercanon.com to ensure product support. 14 To ensure highest quality output, carry out print head alignment. Note Refer to the Mac OS 9 Printer Driver Guide located on the Setup Software & User's Guide CD-ROM for instructions on how to align the
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    Flashes Orange An Error Message is Displayed on the Screen Cannot Print Properly from the Digital Camera Problems Unique to Windows Appendix Printing Area Uninstalling the Printer Drivers Uninstalling the User's Guide Transporting printer Printer Driver Functions (Windows) Printer Driver Functions
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    Max Speed (Custom Setting 5): 12 ppm Standard: 4.2 ppm Photo printing (PR-101 A4) Standard: 1.2 ppm Print width: 322 mm max. (12.7 in) (for Borderless Printing: 329.0 mm / 13.0 in) Resident print control mode: Canon extended mode Receive buffer: 80 KB Interface: USB USB 2.0 Hi-Speed FireWire
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    , at standard and plain paper mode with Windows XP printer driver *2 Based on printing the ISO JIS-SCID No.5 pattern at standard and plain paper mode with Windows XP printer driver Card #1 (Photo Paper Pro 4" x 6" /101.6 x 152.4 mm), Card #2 (Photo Paper Plus Glossy 4" x 6" /101.6 x 152.4 mm ), Card
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    to 10.3: - Duplex Printing - Photo Optimizer PRO - Fit-to-Page Printing - Booklet Printing - Poster Printing - Reverse order Printing (supported with Mac OS X v.10.3) * To Use the bundled applications, install them stored in the Mac OS X folder. Additional Systems Requirements for Electric Manuals
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    on while cleaning it, you could injure yourself or damage the printer. Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside the printer. The printer contains high-voltage components. Never attempt any maintenance procedure not described in this guide. Do
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    ) fall into the printer, unplug the power cord and call for service. Print heads and ink tanks For safety reasons store print heads and ink tanks out of the reach of small children. If a child ingests any ink, consult a doctor immediately. Do not shake print heads or ink tanks. Ink may leak out
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    Printer Model: K10238 (i9900) This device complies with Part 15 and used in accordance with the instructions, may cause harmful interference to radio manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A., Inc. One Canon
  • Canon i9900 | i9900 Quick Start Guide - Page 87
    , improper use, failure to follow operating or maintenance instructions in, or environmental conditions prescribed in, Canon USA's user's manual or other documentation, or services performed by someone other than a Canon USA repair facility or ASF. Without limiting the foregoing, dropping
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    Canon USA offers a full range of customer technical support* options: • Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.canontechsupport.com ) • Toll-free live technical support
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    the Print Head 56 An Error Message Appears on the Screen 71 B BCI-6BK Black 38 BCI-6C Cyan 38 BCI-6C Photo Cyan 38 BCI-6G Green 38 BCI-6M Magenta 38 BCI-6PM Photo Magenta 38 BCI-6R Red 38 BCI-6Y Yellow 38 BJ Print Monitor 66 BJ Printer Driver Systems Requirements 79 BJ Printer Utility
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    lamp 2 POWER/ERROR lamp 69 Print Check Pattern 44, 45 Print dialog box 9, 12 Print Head Alignment 56 Print Head Cleaning 48 Print Head Deep Cleaning 52 print head holder 41 Print Media to Avoid 3 Print Quality 10, 21, 64 Printer Driver Setting for Media Type 7 Printer Properties dialog
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    Plus Semi-Gloss (4" x 6"/20 sheets) Photo Paper Plus Semi-Gloss (8.5" x 11"/20 sheets) Photo Paper Pro Perforated (4" x 6"/20 sheets) Photo Paper Pro for Borderless Printing (4" x 6"/20 sheets) Photo Paper Pro (8.5" x 11"/15 sheets) Photo Paper Pro (13" x 19"/10 sheets) Transparencies (8.5" x 11"/50
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    , Ontario, L5T 1P7, Canada Canon Latin America, Inc. 703 Waterford Way, Suite 400, Miami, FL 33126, U.S.A. Canon Mexicana S. de R.L. de C.V. Periferico Sur No. 4124 Col. Ex-Rancho de Anzaldo, C.P. 01900, Mexico, D.F. QA7-3191-V01 ©2004 Canon U.S.A., Inc. P-i9900-QSG-1203 Printed in Thailand
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Quick Start Guide
i
9900
Series
Photo Printer