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Canon iPF5100 iPF5100 User Manual - Page 39

Error Messages If Action Can be Taken

UPC - 013803085501

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Ofine, and state of the Control Panel Ofine Ofine Control Panel • Top Line of the Display Screen The printer status is displayed here. • Bottom Line of the Display Screen Any warning messages are displayed here. In this case, take the appropriate action. (→P.731) • Message lamp (→P.16) Lit when warning messages are displayed. Error Messages (If Action Can be Taken) Maint Cartridge Replace Cart • Display Screen Error messages are displayed in two pages. The pages are displayed alternately. Take the appropriate action. (→P.731) • Data lamp (→P.16) Flashes when print jobs are being received. • Message lamp (→P.16) Flashes when error messages are displayed. Error Messages (If Action Cannot be Taken) ERROR Exxx-xxxx Call For Service • Display Screen Error notication ("ERROR") is displayed with the error code and a message. Turn off the printer and wait at least three seconds before restoring the power. If the message is still displayed after this, write down the error code and message, turn off the printer, and contact the Canon dealer for assistance. • Data lamp (→P.16) Flashes when print jobs are being received. • Message lamp (→P.16) Flashes when error messages are displayed. Printer Parts 25

Section	Page
TOP	1
Contents	3
Introduction	15
How to use this manual	15
About This User Manual	15
Viewing Videos of Explanations	17
HTML Version of the Manual for Printing	18
Printer Parts	22
Printer parts	22
Front	22
Back	24
Top Cover (Inside)	25
Tray Feed Area	26
Roll Paper Unit Cover (Inside)	27
Carriage	28
Ink Tank Cover (Inside)	29
Control Panel	30
Vents	32
Cassette	33
Control Panel	34
Turning the Printer On and Off	34
Printer Modes	37
Switching Modes	41
Printer Menu Operations	43
Main Menu Operations	44
Menu Structure	46
Main Menu Settings	61
Main Menu Settings (During Printing)	72
Submenu Display	74
Status Print	76
Optional accessories	83
Stand	83
Roll Holder Set	84
Desktop Stacker	85
IEEE 1394 Expansion Board	85
Printer Specifications	86
Specifications	86
Basic Environmental Performance	91
Print Area	92
Basic Printing Workflow	94
Printing procedure	94
Loading and Printing on Sheets in the Cassette	94
Loading and Printing on Rolls	96
Loading and Printing on Sheets in the Paper Feed Slot	100
Printing Options Using Rolls and Sheets	102
Printing from Windows	103
Printing from Mac OS X	104
Printing from Mac OS 9	106
Specifying Paper in the Printer Driver (Windows)	108
Specifying Paper in the Printer Driver (Mac OS X)	110
Specifying Paper in the Printer Driver (Mac OS 9)	112
Canceling print jobs	114
Canceling Print Jobs from the Control Panel	114
Canceling Print Jobs from Windows	115
Canceling Print Jobs from Mac OS X	116
Canceling Print Jobs from Mac OS 9	118
Handling Paper	120
Paper	120
Paper	120
Types of Paper	121
Paper Sizes	126
Handling rolls	128
Selecting the Roll as the Paper Source	128
Loading Rolls on the Roll Paper Holder	129
Removing Rolls From the Roll Holder	131
Loading Rolls in the Roll Feed Unit	132
Removing Roll from the Roll Feed Unit	136
Selecting the Paper Type (Roll)	138
Specifying the Paper Length (Roll)	139
Feeding Roll Paper Manually	140
Detection of the Remaining Roll Paper	141
Cutting the Leading Edge of Roll Paper Automatically	142
Specifying the Cutting Method for Rolls	144
Reducing Dust from Cutting Rolls	148
Specifying the Ink Drying Time for Rolls	149
Clearing Jammed Roll Paper	152
Clearing Jammed Paper (Paper Feed Slot)	156
Roll Holder Set	157
Attaching Accessories to the Roll Holder	158
Feeding Paper from the Roll Feed Unit	160
Removing the Roll Feed Unit	161
Installing the Roll Feed Unit	162
Accessing the Printer Driver Dialog Box from the Operating System Menu (Windows)	163
Media Detailed Settings Dialog Box (Windows)	165
Media Detailed Settings Dialog Box (Mac OS X)	166
Media Detailed Settings Dialog Box (Mac OS 9)	167
Handling sheets	168
Selecting the Cassette as the Paper Source	168
Selecting the Tray as the Paper Source	169
Loading Sheets in the Cassette	170
Loading Sheets Manually	173
Selecting the Paper Type (Cassette)	181
Selecting the Paper Type (Tray)	182
Selecting the Paper Size (Cassette)	184
Removing Paper from the Cassette	185
Removing Sheets from the Top Paper Feed Slot	186
Clearing Jammed Paper from the Cassette	187
Clearing Jammed Paper from the Tray	193
Handling sheets for paper feed slots	196
Selecting the Tray as the Paper Source	196
Loading Sheets Manually	197
Selecting the Paper Type (Tray)	205
Selecting the Paper Size (Tray)	207
Removing Sheets from the Top Paper Feed Slot	209
Removing Heavyweight Paper from the Front Paper Feed Slot	210
Clearing Jammed Paper from the Tray	211
Output Stacker	214
Desktop Stacker	214
Using the Output Stacker	215
Enhanced Printing Options	216
Print quality and color settings	216
Choosing a Paper for Printing	216
Giving Priority to Particular Graphic Elements and Colors for Printing	217
Printing Photos and Images (Windows, Mac OS X)	221
Printing Photos and Images (Mac OS 9)	223
Printing Line Drawings and Text (Windows, Mac OS X)	225
Printing Line Drawings and Text (Mac OS 9)	226
Printing Office Documents	227
Adjusting the Color in the Printer Driver	228
Printing in Ideal Colors for Light in the Viewing Environment	232
Printing Photos in Monochrome	233
Choosing the Document Type and Printing Conditions (Windows)	234
Choosing the Document Type and Printing Conditions (Mac OS X)	236
Choosing the Document Type and Printing Conditions (Mac OS 9)	239
Fine-Tuning Colors of Photos and Images (Windows)	242
Fine-Tuning Colors of Photos and Images (Mac OS X)	245
Fine-Tuning Colors of Photos and Images (Mac OS 9)	248
Fine-Tuning Monochrome Settings When Printing Photos (Windows)	251
Fine-Tuning Monochrome Settings When Printing Photos (Mac OS X)	253
Fine-Tuning Monochrome Settings When Printing Photos (Mac OS 9)	256
Printing Line Drawings and Text (Windows)	259
Printing Line Drawings and Text (Mac OS X)	261
Printing Line Drawings and Text (Mac OS 9)	263
Printing Office Documents (Windows)	265
Printing Office Documents (Mac OS X)	267
Printing Office Documents (Mac OS 9)	269
Printing Photos and Images (Windows)	271
Printing Photos and Images (Mac OS X)	273
Printing Photos and Images (Mac OS 9)	276
Printing Photos in Monochrome (Windows)	279
Printing Photos in Monochrome (Mac OS X)	281
Printing Photos in Monochrome (Mac OS 9)	284
Printing enlargements or reductions	287
Resizing Originals to Match the Paper Size	287
Resizing Originals to Fit the Roll Width	288
Resizing Originals by Entering a Scaling Value	289
Printing Enlargements of Scanned Originals from a Color imageRUNNER	290
Printing Enlargements of Scanned Originals from a Color imageRUNNER (Windows)	291
Printing Enlargements of Scanned Originals from a Color imageRUNNER (Mac OS X)	293
Resizing Originals by Entering a Scaling Value (Windows)	295
Resizing Originals by Entering a Scaling Value (Mac OS X)	297
Resizing Originals by Entering a Scaling Value (Mac OS 9)	300
Resizing Originals to Fit the Roll Width (Windows)	304
Resizing Originals to Fit the Roll Width (Mac OS X)	306
Resizing Originals to Fit the Roll Width (Mac OS 9)	309
Resizing Originals to Match the Paper Size (Windows)	312
Resizing Originals to Match the Paper Size (Mac OS X)	314
Resizing Originals to Match the Paper Size (Mac OS 9)	316
Printing at full size	319
Printing on Oversized Paper	319
Borderless Printing at Actual Size	321
Borderless Printing at Actual Size (Windows)	323
Borderless Printing at Actual Size (Mac OS X)	325
Borderless Printing at Actual Size (Mac OS 9)	328
Printing at Full Size (Windows)	332
Printing at Full Size (Mac OS X)	334
Printing at Full Size (Mac OS 9)	337
Borderless Printing	339
Borderless Printing on Paper of Equivalent Size	339
Borderless Printing by Resizing Originals to Fit the Roll Width	341
Borderless Printing at Actual Size	343
Borderless Printing at Actual Size (Windows)	345
Borderless Printing at Actual Size (Mac OS X)	347
Borderless Printing at Actual Size (Mac OS 9)	350
Borderless Printing by Resizing Originals to Fit the Roll Width (Windows)	354
Borderless Printing by Resizing Originals to Fit the Roll Width (Mac OS X)	356
Borderless Printing by Resizing Originals to Fit the Roll Width (Mac OS 9)	359
Borderless Printing by Resizing Originals to Match the Paper Size (Windows)	363
Borderless Printing by Resizing Originals to Match the Paper Size (Mac OS X)	365
Borderless Printing by Resizing Originals to Match the Paper Size (Mac OS 9)	368
Printing banners or at other non-standard sizes	372
Printing Vertical or Horizontal Banners (Large-Format Printing)	372
Printing on Non-Standard Paper Sizes	373
Printing on Non-Standard Paper Sizes (Windows)	374
Printing on Non-Standard Paper Sizes (Mac OS X)	378
Printing on Non-Standard Paper Sizes (Mac OS 9)	380
Printing Vertical or Horizontal Banners (Large-Format Printing; Windows)	383
Printing Vertical or Horizontal Banners (Large-Format Printing; Mac OS X)	387
Printing Vertical or Horizontal Banners (Large-Format Printing; Mac OS 9)	390
Tiling and multiple pages per sheet	394
Printing Multiple Originals Next to Each Other	394
Printing Multiple Pages Continuously	396
Printing Multiple Pages Per Sheet	397
Printing Posters in Sections	398
Printing Large Posters (Windows)	399
Printing Large Posters (Mac OS 9)	401
Printing Multiple Originals Next to Each Other (Windows)	403
Printing Multiple Originals Next to Each Other (Mac OS X)	405
Printing Multiple Pages Continuously (Windows)	407
Printing Multiple Pages Continuously (Mac OS X)	408
Printing Multiple Pages Continuously (Mac OS 9)	410
Printing Multiple Pages Per Sheet (Windows)	412
Printing Multiple Pages Per Sheet (Mac OS X)	414
Printing Multiple Pages Per Sheet (Mac OS 9)	417
Centering originals	419
Printing Originals Centered on Rolls	419
Printing Originals Centered on Sheets	420
Printing Originals Centered on Rolls (Windows)	421
Printing Originals Centered on Rolls (Mac OS X)	423
Printing Originals Centered on Rolls (Mac OS 9)	426
Printing Originals Centered on Sheets (Windows)	429
Printing Originals Centered on Sheets (Mac OS X)	431
Printing Originals Centered on Sheets (Mac OS 9)	433
Conserving roll paper	436
Conserving Roll Paper by Rotating Originals 90 Degrees	436
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins	437
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Windows)	438
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Mac OS X)	440
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Mac OS 9)	443
Conserving Roll Paper by Rotating Originals 90 Degrees (Windows)	445
Conserving Roll Paper by Rotating Originals 90 Degrees (Mac OS X)	447
Conserving Roll Paper by Rotating Originals 90 Degrees (Mac OS 9)	450
Printing CAD Drawings	452
Printing CAD Drawings	452
Printing Line Drawings and Text (Windows)	453
Printing Line Drawings and Text (Mac OS X)	455
Printing Line Drawings and Text (Mac OS 9)	457
Other useful settings	459
Printing With Watermarks	459
Making the Original Orientation Match the Paper Orientation	460
Using Favorites	461
Cutting Roll Paper After Printing	461
Printing from Photoshop	462
Using PosterArtist to Compose Originals	463
Cutting Roll Paper After Printing (Windows)	464
Cutting Roll Paper After Printing (Mac OS X)	465
Cutting Roll Paper After Printing (Mac OS 9)	467
Making the Original Orientation Match the Paper Orientation (Windows)	469
Making the Original Orientation Match the Paper Orientation (Mac OS X)	471
Making the Original Orientation Match the Paper Orientation (Mac OS 9)	473
Printing with Watermarks-COPY, FILE COPY, and so on (Windows)	475
Printing with Watermarks-COPY, FILE COPY, and so on (Mac OS 9)	477
Software	479
Windows	479
Printer Driver Settings (Windows)	479
Confirming Print Settings (Windows)	481
Previewing Images Before Printing (Windows)	483
Paper Information on Printer Dialog Box (Windows)	484
Settings Summaries Dialog Box (Windows)	485
Using Favorites (Windows)	486
Main Sheet (Windows)	488
Page Setup Sheet (Windows)	492
Layout Sheet (Windows)	494
Gray Adjustment Sheet (Windows)	496
Favorites Sheet (Windows)	497
Utility Sheet (Windows)	498
Support Sheet (Windows)	499
Device Settings Sheet (Windows)	500
Using PosterArtist to Compose Originals (Windows)	501
Printing Adobe RGB Images (Windows)	503
imagePROGRAF Status Monitor (Windows)	506
imagePROGRAF Device Setup Utility	507
Installing imagePROGRAF Device Setup Utility	508
Configuring the IP Address Using imagePROGRAF Device Setup Utility	509
Digital Photo Front-Access	510
Accessing the Printer Driver Dialog Box from Applications (Windows)	511
Accessing the Printer Driver Dialog Box from the Operating System Menu (Windows)	513
Color Settings Sheet: Color (Windows)	515
Color Settings Sheet: Monochrome (Windows)	521
Confirming the Print Image Before Printing	523
Media Detailed Settings Dialog Box (Windows)	524
Media Size Options Dialog Box (Windows)	525
Printing Enlargements of Scanned Originals from a Color imageRUNNER (Windows)	526
Special Settings Dialog Box (Windows)	528
View Settings Dialog Box for the Printing Application (Windows)	529
Mac OS X	530
Printer Driver Settings (Mac OS X)	530
Confirming Print Settings (Mac OS X)	531
Checking the Layout Before Printing	533
Checking the Layout Before Printing (Mac OS X)	534
Previewing Images Before Printing (Mac OS X)	535
Paper Information on Printer Dialog Box (Mac OS X)	536
Main Pane (Mac OS X)	537
Page Setup Pane (Mac OS X)	539
Utility Pane (Mac OS X)	541
Gray Adjustment Pane (Mac OS X)	542
Additional Settings Pane (Mac OS X)	543
Support Pane (Mac OS X)	544
Using Favorites (Mac OS X)	544
Printing Adobe RGB Images (Mac OS X)	545
imagePROGRAF Printmonitor (Macintosh)	548
Accessing the Printer Driver Dialog Box from Applications (Mac OS X)	549
Color Settings Pane: Color (Mac OS X)	550
Color Settings Pane: Monochrome (Mac OS X)	552
Media Detailed Settings Dialog Box (Mac OS X)	553
View Settings Dialog Box for the Printing Application (Mac OS X)	554
Mac OS 9	555
Printer Driver Settings (Mac OS 9)	555
Confirming Print Settings (Mac OS 9)	556
Previewing Images Before Printing (Mac OS 9)	558
Main Pane (Mac OS 9)	559
Page Setup Pane (Mac OS 9)	561
Finishing Pane (Mac OS 9)	563
Gray Adjustment Pane (Mac OS 9)	564
Device Settings Pane (Mac OS 9)	565
Additional Settings Pane (Mac OS 9)	566
Using Favorites (Mac OS 9)	567
Printing Adobe RGB Images (Mac OS 9)	569
imagePROGRAF Printmonitor (Macintosh)	572
Accessing the Printer Driver Dialog Box from Applications (Mac OS 9)	573
Color Settings Pane: Color (Mac OS 9)	575
Color Settings Pane: Monochrome (Mac OS 9)	578
Media Detailed Settings Dialog Box (Mac OS 9)	580
Special Settings Dialog Box (Mac OS 9)	581
View Settings Dialog Box for the Printing Application (Mac OS 9)	582
Network Setting	583
Network Setting	583
Network Environment	583
Configuring the IP Address on the Printer	585
Initializing the Network Settings	586
Configuring the Printer's TCP/IP Network Settings	587
Configuring the IP Address Using the Printer Control Panel	589
Configuring the IP Address Using ARP and PING Commands	591
Specifying Printer-Related Information	593
Using RemoteUI	594
Email Notification When Printing is Finished or Errors Occur	595
Network Setting (Windows)	596
Configuring the Printer's NetWare Network Settings	596
Specifying the Printer's Frame Type	598
Specifying NetWare Print Services	601
Specifying NetWare Protocols	604
Configuring NetWare Network Settings	606
Configuring the Printer Driver Destination (Windows)	607
Sharing the Printer in Windows	608
Installing imagePROGRAF Device Setup Utility	610
Configuring the IP Address Using imagePROGRAF Device Setup Utility	611
Network Setting (Macintosh)	612
Configuring the Printer's AppleTalk Network Settings	612
Configuring the Printer Driver Destination (Macintosh)	613
Configuring the Destination for AppleTalk Network (Macintosh)	614
Configuring the Destination for TCP/IP Network (Macintosh)	618
Configuring the Destination for Bonjour Network (Macintosh)	622
Maintenance	624
Adjusting the Printhead	624
Correcting Print Misalignment	624
Adjusting the Printhead Alignment Automatically	624
Adjusting the Printhead Alignment Manually	626
Adjusting the Printhead Height	628
Adjusting the feed amount	629
Adjusting the Feed Amount Automatically	629
Adjusting the Feed Amount Manually	633
Adjusting the Vacuum Strength	637
Adjusting the Measurement Scale for Better Accuracy	638
Adjusting Color on the Trailing Edge of Sheets	640
Color adjustment	642
Using Color Calibration to Adjust Colors	642
Printing in Ideal Colors for Light in the Viewing Environment	645
By selecting color tones on Charts before printing (Windows)	646
Printing in Colors Matching the Measured Ambient Light	650
Accessing the Printer Driver Dialog Box from Applications (Windows)	653
Ink Tanks	655
Ink Tank	655
Replacing Ink Tanks	656
Checking Ink Tank Levels	662
When to Replace Ink Tanks	663
Printheads	664
Printhead	664
Checking the Print Quality	664
Improving the Print Quality	664
Checking for Nozzle Clogging	665
Cleaning the Printhead	666
Replacing the Printhead	667
Maintenance Cartridge	675
Maintenance Cartridge	675
Replacing the Maintenance Cartridge	675
Checking the Maintenance Cartridge Capacity	681
When to Replace the Maintenance Cartridge	682
Cleaning the Printer	683
Cleaning the Printer Exterior	683
Cleaning Inside the Top Cover	684
Cleaning the Paper Retainer	687
Cleaning the Pick Up Roller	688
Cleaning Spurs Used in Paper Feeding	689
Cleaning the Printhead	692
Other Maintenance	693
Preparing to Transfer the Printer	693
Updating the Firmware	699
Troubleshooting	700
Frequently Asked Questions	700
Frequently Asked Questions	700
Specifying Paper in the Printer Driver	702
Printing does not start	703
The Data lamp on the Control Panel does not light up	703
The Printer Does Not Respond Even if Print Jobs are Sent	703
The Display Screen indicates the system is filling with ink	703
Cannot print over a network	704
Cannot connect the printer to the network	704
Configuring the Communication Mode Manually	705
Cannot print over a TCP/IP network	707
Cannot print over AppleTalk or Bonjour networks	708
Cannot print over a NetWare network	709
The printer stops during a print job	710
An error message is shown on the Display Screen	710
The printer ejects blank, unprinted paper	710
Problems with the printing quality	711
Printing is faint	711
Paper rubs against the Printhead	712
The edges of the paper are dirty	713
The surface of the paper is dirty	714
The back side of the paper is dirty	714
Banding in different colors occurs	714
The contrast becomes uneven during printing	714
Colors in printed images are uneven	715
Problems with the printing quality caused by the type of paper	716
Lines are misaligned	716
The length of printed images is inaccurate	716
Documents are printed in monochrome	716
Printed colors are inaccurate	717
Image Edges are Blurred or White Banding Occurs	718
Documents are printed crooked	718
White dots about 1 mm (0.039 in) apart appear on printed documents, in the direction paper is fed.	718
Fine Scratches Appear on Glossy Paper from the Cassette	718
Immediately After Borderless Printing, the Trailing Edge Margin is Soiled During Regular Printing	719
Roller marks are left across the trailing edge of paper	719
Line thickness is not uniform (Windows)	719
Installation problems	720
The IEEE 1394 Driver Cannot Be Installed Correctly	720
Removing Installed Printer Drivers	721
Clearing jammed paper	722
Clearing Jammed Roll Paper	722
Clearing Jammed Paper (Paper Feed Slot)	726
Clearing Jammed Paper from the Tray	727
Clearing Jammed Paper from the Cassette	731
If the Printer makes a strange sound	737
If the Printer Makes a Strange Sound	737
Other problems	738
The printer consumes a lot of ink	738
A message to check the Maintenance Cartridge is not cleared after you replace the Maintenance Cartridge	738
Paper is not cut straight	738
Paper cannot be cut	739
Depression on the leading edge is left	739
Roller marks are left across the trailing edge of paper	739
The printer does not go on	739
Roll paper cannot be inserted into the Paper Feed Slot	740
Cannot load sheets in the tray	740
The Front Tray Guides are in the Front Paper Feed Slot.	740
Ink level detection	741
Error Message	743
Responding to Messages	743
Responding to Messages	743
Error Messages	745
Calibration multi-sensor err	747
Paper loaded askew.	747
Paper Mismatch / Prnt:PressOnline	747
Paper Mismatch / ReplcPap:Press↓	747
Paper Too Large / Please Check	748
Paper Too Small / Please Check	748
PaprSiz Mismatch / Prnt:PressOnline	748
PaprTyp Mismatch / Prnt:PressOnline	748
Messages regarding paper	749
Paper Mismatch	749
PaprTyp Mismatch	749
PaprSiz Mismatch	750
Paper Size / Please Check	751
Need A4/Letter Vert. or Larger	751
Need 10 in or Larger Roll	751
Roll Paper / Please Replace	752
Load Papr in Cas / Press Online.	753
Cassette Selectd / Press ↑ Key	753
Cassette Undetected	753
Media Check / Please Cancel	753
Paper Feed Slot / SpcfdPapr NotFit	753
Sheets Loaded / Press ↓ To Eject	754
Tray Selected	754
Check Supported Paper.	755
Remove paper	756
Roll Paper Chk / Check Width/Spcr	757
Paper Loaded / Crooked	758
Paper Askew / Please Reload	759
Paper / Please Reload	760
Papr Size Undetected	760
Can't DetectPapr	761
Feed Limit..	761
Paper Jam / Press ↑ Key	761
Cutting Error	762
Roll P Unit / Please Check	762
Roll Selected / Load Roll	763
Messages regarding ink	764
Ink Lvl: Chk xx (xx represents an ink color)	764
Ink Tank / Check xx (xx represents an ink color)	764
Not Enough Ink	765
No Ink Left	766
Ink Tank / Replace xx (xx represents an ink color)	766
Ink Tank Cover / Close Please	767
The remaining level of the following ink cannot be correctly detected.	767
Mist Full Soon	767
Messages regarding printing or adjusment	768
Paper Type / Please Change	768
Online Key / and recalibrate	768
Excessv Temp/Hu / Press OK/Stop	769