Canon imageCLASS MF5550 imageCLASS MF5500 Series Basic Guide - Page 112

Troubleshooting, xxx stands for a number., Only for the MF5550 model.

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REC. PAPER JAM OPEN THE FRONT COVER Cause Remedy There is a paper jam. Clear the paper jam (see "Clearing Jams," on p. 9-1) and reload paper in the cassette or multi-purpose feeder. Then reset the machine by opening the front cover and then closing it. SUPPLY REC. PAPER TRAY: Cause Remedy No paper is loaded in the cassette. Load paper in the cassette. (See "Loading Paper," on p. 2-4.) Make sure the paper stack in the cassette does not exceed the capacity of the cassette. If you load paper while making copies, do not load a different paper size. SYSTEM ERROR Exxx* Cause Remedy An error of some kind has occurred in the machine. Unplug the machine from the power supply and wait approximately 3 minutes to 5 minutes, then plug it in again. If this does not solve the problem, unplug the machine and contact Canon Authorized Service Facilities or the Canon Customer Care Center. TONER SUPPLY LOW** 9 Cause The toner is running low. Remedy Remove and rock the cartridge several times to distribute toner evenly. Then reinstall the cartridge. (See "When to Replace the Cartridge," on p. 8-4.) *xxx stands for a number. **Only for the MF5550 model. Troubleshooting LCD Messages 9-11

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LCD Messages
9-11
Troubleshooting
9
REC. PAPER JAM
OPEN THE FRONT COVER
Cause
There is a paper jam.
Remedy
Clear the paper jam (see "Clearing Jams," on p. 9-1) and reload paper in the
cassette or multi-purpose feeder. Then reset the machine by opening the front
cover and then closing it.
SUPPLY REC. PAPER
TRAY:
Cause
No paper is loaded in the cassette.
Remedy
Load paper in the cassette. (See "Loading Paper," on p. 2-4.) Make sure the
paper stack in the cassette does not exceed the capacity of the cassette.
If you load paper while making copies, do not load a different paper size.
SYSTEM ERROR
Exxx*
Cause
An error of some kind has occurred in the machine.
Remedy
Unplug the machine from the power supply and wait approximately 3 minutes to
5 minutes, then plug it in again. If this does not solve the problem, unplug the
machine and contact Canon Authorized Service Facilities or the Canon
Customer Care Center.
TONER SUPPLY LOW**
Cause
The toner is running low.
Remedy
Remove and rock the cartridge several times to distribute toner evenly. Then
reinstall the cartridge. (See "When to Replace the Cartridge," on p. 8-4.)
*xxx stands for a number.
**Only for the MF5550 model.