Canon imageCLASS MF6560 imageCLASS MF6500 Series Basic Guide - Page 163

Error Codes (MF6550/MF6560/MF6580 Only) An error code is a four-digit code shown on an ERROR TX REPORT or an ERROR RX REPORT when an error occurs. 12/31/2006 10:50 FAX 123XXXXXX CANON 001 ERROR TX REPORT TX FUNCTION WAS NOT COMPLETED TX/RX NO RECIPIENT ADDRESS DESTINATION ID ST. TIME TIME USE PAGES SENT RESULT 0005 111XXXXX 12/31 10:50 00'00 0 NG # 0018 BUSY/NO SIGNAL Error Code For details on reports, see Chapter 6, "Reports and Lists," in the Advanced Guide. See the table below for individual error codes. Error Code #0001 #0003 Description A document may be jammed. - An attempt was made to send a document of 24 7/8" (630 mm) or longer from the ADF. - A document takes a long time to send because it contains too much data. - A document takes a long time to receive. Action Remove the jammed document. - Divide the document into smaller parts and send from the platen glass. - Reduce the scanning resolution before sending. - Contact the other party and ask them to reduce their scanning resolution or divide the document into smaller parts for sending. Troubleshooting 12-12