Canon imageFORMULA DR-C125 User Manual - Page 93
In Mac OS X, confirm that the [Upside-down feeding], the scanned image does not appear on - driver windows 10
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Problem 8 Solutions Multiple pages of scanned images cannot be saved to a single file. Depending on the file format, multiple scanned image pages cannot be saved as a single file with CaptureOnTouch Lite and CaptureOnTouch. File type BMP (Windows only), JPEG PPTX (Windows only) TIFF, PDF Processing for multiple pages Scanned images are always saved one page per file. Multi-page images are always saved to a single file. You can save multiple pages to a single file by clicking and selecting [Save all pages as one file] in the displayed dialog box. Problem 9 Solutions All of the placed documents have been scanned, but the scanned image does not appear on the application. When [Panel-Feeding] or [Automatic Feeding] is selected as the feeding method on the scanner driver's setting screen, a scanning operation will not continue after all of the documents are fed, as the scanner awaits additional documents to be fed. You can finish the operation and send the scanned images to the application by pressing the [STOP] button on the operating panel. Problem 10 Memory becomes insufficient and scanning stops. Solutions If you configure scanning conditions that use a large amount of the computer's memory, scanning may stop because of insufficient memory. Although this depends on the computer's memory size, the possibility of insufficient memory increases if any of the following scanning conditions overlap. • [Color Mode] is set to [24-bit Color] • A large page size (e.g. Legal) is specified as the [Page Size]. Alternatively, the page size is set to [Scanner's Maximum]. • A high resolution (600dpi etc.) is specified for [Dots per inch]. If an error message appears due to insufficient memory while scanning is in progress, exit the application, change the scanning conditions (e.g. reduce the resolution or page size) and then try scanning again. In addition, the amount of memory used can be contained by turning off [Moire Reduction] and [Please change prevent bleed through and remove] if they are set to on. Problem 11 Scanned images are upside down. Solutions Confirm the scanner driver settings. In Windows, confirm that the [Upside-down feeding] check box in the [Feeding] tab is cleared. In Mac OS X, confirm that the [Upside-down feeding] check box in the [More] dialog box is cleared. 93