Canon imageFORMULA ScanFront 400 CAC/PIV ScanFront 400 CAC/PIV User's - Page 27

ScanFront Device Login Error Messages Table Continued Message User email address or identifier too long. Authentication failed with Kerberos error: AP_ERR_SKEW. Check device time, time zone, and daylight saving time settings. Authentication failed with Kerberos error: Authentication failed with PKINIT error: . Underlying certificate verification error: Authentication failed with PKINIT error: . Authentication failed with Windows error: . Authentication failed with certificate verification error: . Authentication failed with unknown error. The wrong PIN was entered. Authentication failed. The maximum number of PIN entry attempts has been reached for this card. Authentication failed. Cause The user's e-mail address or UPN is too long for the device to handle. The device time, time zone, and daylight saving time settings are out of sync with the KDC time settings. There was a problem trying to verify the card using the Kerberos system. There was a problem trying to verify the card using the PKINIT system. There was a problem trying to verify the card using the PKINIT system. There was a problem trying to verify the card using the Windows system. There was a problem trying to verify the card using the certificate verification system. An error occurred in the system. The user entered a PIN that does not match the PIN on the card. The user entered an incorrect PIN multiple times consecutively. Remedy Shorten the user's e-mail address in the signing certificate or authentication certificate on the card. Correct the time settings on the device. Use the returned Kerberos error in to determine a resolution. Use the returned PKINIT and certificate verification error in to determine a resolution. Use the returned PKINIT error in to determine a resolution. Use the returned Windows error in to determine a resolution. Use the returned certificate verification error in to determine a resolution. Check the device log for the possible causes of the failure, and to help determine a resolution. Enter the correct PIN. The card PIN must be reset by the appropriate card authority. ScanFront 400 CAC/PIV V1.2 User's Guide 27