Canon imagePROGRAF TA-20 series User Manual - Page 603
Cutter Blade Does Not Work While Cutting Is in Progress
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Cutter Blade Does Not Work While Cutting Is in Progress Check 1 Does a message appear on the touch screen? If the cutter blade failed to cut the paper, it stops moving and a message appears on the touch screen. Remove the paper and try printing again. Remove Jammed Roll Paper Check 2 Make sure the cutter blade can cut paper used currently. Select User cut for Cutting mode in the touch screen menu and cut the roll paper with a cutting implement such as scissors. Specifying the Cutting Method for Rolls Check 3 Check the setting value for Cut speed. Selecting slower value may enable the cutter blade to cut paper. Select Paper settings > Advanced on Paper menu in the touch screen menu, and change the Cut speed setting. Menu Structure Paper-related settings Check 4 Is the edge of the cutter blade blunt? Replace the cutter blade. Replacing the Cutter Blade 603