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Canon imagePROGRAF iPF825 MFP M40 iPF825 User Manual Ver.1.00 - Page 876

The printer stops during a print job, An error message is shown on the Display Screen

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Troubleshooting > The printer stops during a print job > The printer stops during a print job An error message is shown on the Display Screen 860 The printer ejects blank, unprinted paper ...860 An error message is shown on the Display Screen Status An error message is displayed during printing. The last portion of roll paper was used during a print job, and paper could not be advanced because the trailing edge is taped to the roll. Corrective Action Check the error message and take action as necessary. (See "Error Messages →P.886 .") Remove the used roll and insert a new roll. (See "Removing the Roll from the Printer.") →P.644 (See "Removing the Roll Holder from Rolls.") →P.649 (See "Loading and Printing on Rolls.") →P.3 The printer ejects blank, unprinted paper Status Corrective Action The leading edge of the roll paper was cut to straighten it. This operation is normal. The printer cuts the leading edge of the roll to straighten it and ejects the scraps when Trim Edge First in the printer menu is On or when Trim Edge First is Automatic and the leading edge is slanted. The printer is ready to print after this initial preparation. When Off is selected under Trim Edge First, the edge is not cut and scraps are not removed. The Printhead nozzles are clog- Print a test pattern to check the nozzles and make sure the Printhead is in good ged. condition for printing. (See "Checking for Nozzle Clogging.") →P.813 12 Clean the Printhead if the nozzles are clogged. (See "Cleaning the Printhead.") →P.815 A print job was received from an incompatible printer driver. Use the correct imagePROGRAF printer driver for the printer and try printing again. The printer has received print data that includes HP RTL commands when Auto Rotate is On. Set Auto Rotate to Off before attempting to print again. (See "Main Menu Settings.") →P.730 The printer is damaged. Contact your Canon dealer for assistance. 860 An error message is shown on the Display Screen iPF825

Section	Page
Cover	1
Note	2
Contents	3
Basic Printing Workflow	17
Printing procedure	18
Printing Options Using Rolls and Sheets	18
Loading and Printing on Rolls	19
Loading and Printing on Sheets	24
Printing in Windows	27
Printing from Mac OS X	28
Canceling print jobs	30
Canceling Print Jobs from the Control Panel	30
Canceling Print Jobs from Windows	31
Canceling Print Jobs from Mac OS X	32
Working With Various Print Jobs	35
Printing CAD Drawings	36
Printing CAD Drawings	36
Printing Line Drawings and Text	36
Printing Line Drawings and Text (Windows)	37
Printing Line Drawings and Text (Mac OS X)	39
Specifying Colors and Printing CAD Drawings	43
Specifying Colors and Printing CAD Drawings (Windows)	44
HP-GL/2 Printing	45
Printing Photos and Images	47
Printing Photos and Images	47
Printing Photos and Images (Windows)	48
Printing Photos and Images (Mac OS X)	50
Printing Office Documents	55
Printing Office Documents	55
Printing Office Documents (Windows)	56
Printing Office Documents (Mac OS X)	57
Enhanced Printing Options	62
Adjusting Images	63
Adjusting the Color in the Printer Driver	63
Fine-Tuning Colors of Photos and Images (Windows)	65
Fine-Tuning Colors of Photos and Images (Mac OS X)	69
Giving Priority to Particular Graphic Elements and Colors for Printing	72
Choosing the Document Type and Printing Conditions (Windows)	75
Choosing the Document Type and Printing Conditions (Mac OS X)	78
Choosing Paper for Printing	81
Choosing a Paper for Printing	81
Specifying Paper in the Printer Driver	81
Printing enlargements or reductions	82
Resizing Originals to Match the Paper Size	82
Resizing Originals to Match the Paper Size (Windows)	82
Resizing Originals to Match the Paper Size (Mac OS X)	84
Resizing Originals to Fit the Roll Width	88
Resizing Originals to Fit the Roll Width (Windows)	88
Resizing Originals to Fit the Roll Width (Mac OS X)	91
Resizing Originals by Entering a Scaling Value	94
Resizing Originals by Entering a Scaling Value (Windows)	95
Resizing Originals by Entering a Scaling Value (Mac OS X)	97
Printing at full size	102
Printing on Oversized Paper	102
Printing at Full Size (Windows)	103
Printing at Full Size (Mac OS X)	104
Borderless Printing at Actual Size	108
Borderless Printing at Actual Size (Windows)	109
Borderless Printing at Actual Size (Mac OS X)	112
Borderless Printing	117
Borderless Printing on Paper of Equivalent Size	117
Borderless Printing by Resizing Originals to Match the Paper Size (Windows)	118
Borderless Printing by Resizing Originals to Match the Paper Size (Mac OS X)	121
Borderless Printing by Resizing Originals to Fit the Roll Width	124
Borderless Printing by Resizing Originals to Fit the Roll Width (Windows)	126
Borderless Printing by Resizing Originals to Fit the Roll Width (Mac OS X)	128
Printing banners or at other non-standard sizes	133
Printing Vertical or Horizontal Banners (Large-Format Printing)	133
Printing Vertical or Horizontal Banners (Large-Format Printing; Windows)	134
Printing Vertical or Horizontal Banners (Large-Format Printing; Mac OS X)	138
Printing on Non-Standard Paper Sizes	142
Printing on Non-Standard Paper Sizes (Windows)	142
Printing on Non-Standard Paper Sizes (Mac OS X)	147
Tiling and multiple pages per sheet	151
Printing Multiple Originals Next to Each Other	151
Printing Multiple Originals Next to Each Other (Windows)	152
Printing Multiple Originals Next to Each Other (Mac OS X)	154
Printing Multiple Pages Continuously	156
Printing Multiple Pages Continuously (Windows)	157
Printing Multiple Pages Continuously (Mac OS X)	159
Printing Multiple Pages Per Sheet	161
Printing Multiple Pages Per Sheet (Windows)	161
Printing Multiple Pages Per Sheet (Mac OS X)	164
Printing Posters in Sections	168
Printing Large Posters (Windows)	169
Centering originals	172
Printing Originals Centered on Rolls	172
Printing Originals Centered on Rolls (Windows)	172
Printing Originals Centered on Rolls (Mac OS X)	174
Printing Originals Centered on Sheets	178
Printing Originals Centered on Sheets (Windows)	178
Printing Originals Centered on Sheets (Mac OS X)	181
Conserving roll paper	185
Conserving Roll Paper by Rotating Originals 90 Degrees	185
Conserving Roll Paper by Rotating Originals 90 Degrees (Windows)	185
Conserving Roll Paper by Rotating Originals 90 Degrees (Mac OS X)	187
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins	191
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Windows)	191
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Mac OS X)	194
Using PosterArtist to Compose Originals	199
Using PosterArtist to Compose Originals	199
Checking Images Before Printing	202
Checking the Layout in a Preview Before Printing	202
Other useful settings	204
Printing With Watermarks	204
Printing with Watermarks— COPY, FILE COPY, and so on (Windows)	205
Making the Original Orientation Match the Paper Orientation	208
Making the Original Orientation Match the Paper Orientation (Windows)	208
Making the Original Orientation Match the Paper Orientation (Mac OS X)	210
Using Favorites	214
Cutting Roll Paper After Printing	214
Cutting Roll Paper After Printing (Windows)	214
Cutting Roll Paper After Printing (Mac OS X)	216
Switching the Paper Source of Roll Paper to Match the Paper Size	218
Windows Software	222
Printer Driver	223
Printer Driver Settings	223
Specifying Paper in the Printer Driver	225
Confirming Print Settings	227
Checking the Layout in a Preview Before Printing	228
Using Favorites	230
Accessing the Printer Driver Dialog Box from Applications	232
Accessing the Printer Driver Dialog Box from the Operating System Menu	234
Main Sheet	236
Paper Information on Printer Dialog Box	240
Paper Detailed Settings Dialog Box	241
View Settings Dialog Box for the Printing Application	242
Color Adjustment Sheet: Color	242
Object Adjustment dialog box: Color	244
Matching Sheet	245
Color Adjustment Sheet: Monochrome	247
Object Adjustment dialog box: Monochrome	248
Page Setup Sheet	249
Output Method dialog box	252
Paper Size Options Dialog Box	253
Layout Sheet	254
Page Options Dialog Box	256
Special Settings Dialog Box	257
Favorites Sheet	258
Utility Sheet	260
Support Sheet	261
Settings Summaries Dialog Box	262
Device Settings Sheet	263
Preview	265
The Features of Preview	265
Operating Environment	265
Starting Preview	265
Preview Main Window	267
Dialog Area	270
Enlarge/Reduce the screen display	271
Moving a Page	271
Using the ruler	272
Priority setting for rotating 90 degrees	272
Printing with Selecting the Layout	274
Print on the Center	276
Not Print Spaces at the Top/Bottom	277
Free Layout	278
The Features of Free Layout	278
Operating Environment	279
Starting Free Layout	279
Free Layout Main Window	281
Detailed Settings	283
Preferences Dialog Box	284
Page Options Dialog Box	285
Zoom Dialog Box	286
Format Dialog Box	287
Laying out a Multiple-File Document on One Page	289
Laying out a Document Created with Multiple Application Programs on One Page	292
Selecting an Object	295
Changing the Object Size	296
Moving an Object	296
Rotating an Object	297
Laying out Objects Automatically	298
Aligning Objects	298
Changing the Object Overlapping Order	300
Pasting a Copied or Cut Object	302
Folded Duplex Window	303
Finished Size Settings Dialog Box	304
Binding Settings Dialog Box	305
Prints using Folded Duplex	306
Color imageRUNNER Enlargement Copy	308
The Features of Color imageRUNNER Enlargement Copy	308
Operating Environment	308
Starting Color imageRUNNER Enlargement Copy	308
Color imageRUNNER Enlargement Copy Dialog Box	310
Hot Folder	311
Creating a New Hot Folder	312
Specifying an Existing Shared Folder as a Hot Folder	316
Setting the Print Parameters	319
Printing Enlargements of Scanned Originals from a Color imageRUNNER	320
Print Plug-In for Office	323
Print Plug-In for Office features	323
Operating Environment	324
Steps to install	324
Steps to uninstall	328
When Print Plug-In for Office is not displayed	328
To start from Microsoft Word	333
Print Matching Roll Width (Word)	336
Borderless Printing (Word)	338
Multi-Page Printing (Word)	341
Register the settings(Word)	344
Print Using Registered Settings (Word)	345
Portrait Orientation / Landscape Orientation (Word)	347
To start from Microsoft PowerPoint	349
Print Matching Roll Width (PowerPoint)	351
Borderless Printing (PowerPoint)	354
Multi-Page Printing (PowerPoint)	356
Register the settings(PowerPoint)	359
Print Using Registered Settings (PowerPoint)	360
Portrait Orientation / Landscape Orientation (PowerPoint)	362
To start from Microsoft Excel	365
Print Entire Sheet (Excel)	367
Print Selected Area (Excel)	370
Configuring Binding (Excel)	373
Configuring Special Settings	374
HDI Driver	376
The Features of HDI Driver	376
Operating Environment	376
Installation Procedure	377
Installing with the Canon Installer	377
Installing with the Add-A-Plotter Wizard	384
Opening the Plotter Configuration Dialog Box	389
Opening from the AutoCAD File Menu	390
Opening from the Start Menu	391
Plotter Configuration Editor Dialog Box	393
Media Source and Media Size Settings	394
Graphics Settings	395
Opening the Custom Properties Dialog Box	398
Custom Properties dialog box	400
Paper Detailed Settings	402
Output Method Dialog Box	404
Color Compatibility Dialog Box	404
Printing	405
Status Monitor	409
The Features of imagePROGRAF Status Monitor	409
Job Management Using imagePROGRAF Status Monitor	410
Accounting	412
Accounting Manager	412
Launching the Accounting Manager	413
Accounting Manager Main Window	413
Accounting Manager Basic Procedures	416
Configuring Unit Costs in Accounting Manager	416
Setting the Unit Cost for Ink	417
Setting the Unit Cost for Paper	418
Setting the Unit Cost for Items Other Than Ink and Paper	419
Configuring Units and Display Settings in Accounting Manager	420
Automatically Acquiring Print Job Logs at Regular Intervals	421
Canceling Regular Print Job Log Acquisition	421
Switching Between Displaying Jobs on Printer and Regularly Acquired Jobs	421
Exporting Print Job Data as a CSV File	422
Showing Job Properties	422
Showing, Saving and Loading Selected Unit Cost Data	423
Showing the Total Amount of Ink and Paper Consumed	423
Digital Photo Front-Access	424
Digital Photo Front-Access	424
Device Setup Utility	425
imagePROGRAF Device Setup Utility	425
Installing imagePROGRAF Device Setup Utility	425
Configuring the IP Address Using imagePROGRAF Device Setup Utility	426
Media Configuration Tool	428
The Features of Media Configuration Tool	428
Operating Environment	428
Installation Procedures	429
Starting the Media Configuration Tool	431
Media Configuration Tool Main Window	432
Editing Media Type Information	433
Adding Media Types	434
Changing Media Names	436
Deleting Media Types You Have Added	438
Switching Media Types Display Show/Hide	440
Changing the Display Order of Media Types	441
Updating Media Types	443
Mac OS X Software	446
Printer Driver	447
Printer Driver Settings	447
Specifying Paper in the Printer Driver	449
Confirming Print Settings	451
Checking the Layout in a Preview Before Printing	453
Using Favorites	454
Accessing the Printer Driver Dialog Box from Applications	454
Main Pane	455
Paper Information on Printer Dialog Box	459
Paper Detailed Settings Dialog Box	460
View settings Dialog Box for the Printing Application	461
Matching pane	462
Color Settings Pane: Color	464
Object Adjustment dialog box: Color	465
Color Settings Pane: Monochrome	466
Object Adjustment dialog box: Monochrome	468
Page Setup Pane	469
Utility Pane	471
Additional Settings Pane	472
Support Pane	473
Preview	474
The Features of Preview	474
Operating Environment	474
Starting Preview	475
Preview Main Window	476
Paper Settings Panel	479
Easy Settings	481
Advanced Settings	482
Output Settings Panel	484
Color Settings Panel	486
Color Adjustment	487
Matching	490
Driver Matching Mode	492
ICC Matching Mode	493
ColorSync	494
Preferences Dialog Box	494
Zoom Dialog Box	495
Go to Page Dialog Box	495
Print with No Borders	495
Print on the Center	496
Not Print Spaces at the Top/Bottom	497
Print Page Rotated 90 Degrees	498
Display with Fitting to the Width of the Paper	499
Display with All	500
Display with Actual Size	501
Moving a Page	501
Free Layout	503
The Features of Free Layout	503
Operating Environment	503
Starting Free Layout	504
Free Layout Main Window	505
Paper Settings Panel	508
Easy Settings	510
Advanced Settings	511
Color Settings Panel	513
Color Adjustment	514
Matching	517
Driver Matching Mode	519
ICC Matching Mode	520
ColorSync	521
Preferences Dialog Box	522
Page Setup Dialog Box	523
Zoom Dialog Box	524
Format Dialog Box	525
Laying out a Multiple-File Document on One Page	526
Laying out a Document Created with Multiple Application Programs on One Page	526
Selecting an Object	527
Changing the Object Size	527
Moving an Object	528
Rotating an Object	529
Laying out Objects Automatically	530
Aligning Objects	530
Changing the Object Overlapping Order	532
Pasting a Copied or Cut Object	534
Color imageRUNNER Enlargement Copy	535
The Features of Color imageRUNNER Enlargement Copy	535
Operating Environment	535
Starting Color imageRUNNER Enlargement Copy	536
Color imageRUNNER Enlargement Copy Dialog Box	537
Hot Folder	538
Creating a New Hot Folder	539
Editing a Hot Folder (Setting Print Conditions)	541
Deleting a Hot Folder	545
Setting the Print Parameters	545
Paper Settings Panel	546
Easy Settings	548
Advanced Settings	549
Output Settings Panel	551
Color Settings Panel	553
Driver Matching Mode	555
ICC Matching Mode	556
ColorSync	557
Printing Enlargements of Scanned Originals from a Color imageRUNNER	557
Printmonitor	560
imagePROGRAF Printmonitor	560
Media Configuration Tool	561
The Features of Media Configuration Tool	561
Operating Environment	561
Procedures for Installing	562
Procedures for Uninstalling	564
Starting the Media Configuration Tool	568
Media Configuration Tool main window	569
Editing Media Type Information	570
Adding Media Types	571
Changing Media Names	573
Deleting Media Types You Have Added	575
Switching Media Types Display Show/Hide	577
Changing the Display Order of Media Types	579
Updating Media Types	581
Print Jobs	584
Basic Print Job Operations	585
Saved Print Jobs	585
Saving Print Jobs	587
Managing Queued Jobs (Deleting or Preempting Other Jobs)	590
Printing Saved Jobs	594
Deleting Saved Jobs	599
Moving Saved Jobs	604
Advanced Print Job Operations	611
Saving Print Jobs Sent from Sources Other than the Printer Driver	611
Printing Without Saving Jobs in the Common Box	612
Setting Passwords for Personal Boxes	613
Naming Personal Boxes	618
Displaying a List of Saved Jobs	623
Printing a List of Saved Jobs	627
Displaying Details of Saved Jobs	627
Renaming Saved Jobs	631
Handling Paper	638
Paper	639
Types of Paper	639
Paper Sizes	642
Handling rolls	645
Attaching the Roll Holder to Rolls	645
Loading Rolls in the Printer	650
Selecting the Paper Source	657
Selecting the Paper Type (Roll)	658
Specifying the Paper Length (Roll)	659
Removing the Roll from the Printer	660
Removing the Roll Holder from Rolls	665
Feeding Roll Paper Manually	666
Keeping Track of the Amount of Roll Paper Left	667
Specifying the Ink Drying Time for Rolls	668
Specifying the Cutting Method for Rolls	670
Cutting the Leading Edge of Roll Paper Automatically	675
Reducing Dust from Cutting Rolls	676
Roll Holder Set	677
Automatic Roll Switching	677
Handling sheets	679
Selecting the Paper Type (Sheet)	679
Loading Sheets in the Printer	680
Manually Loading Paper to the Position for Printing	683
Removing Sheets	685
Output Stacker	687
Wheeled Output Stacker	687
Using the Wheeled Output Stacker	687
Adjustments for Better Print Quality	691
Adjusting the Printhead	692
Adjusting the Printhead	692
Automatic Straightening of Lines and Colors (Auto Head Adj.)	692
Manual Straightening of Lines and Colors (Manual Head Adj)	694
Adjusting Line Misalignment (Head Inc. Adj.)	696
Troubleshooting Paper Abrasion and Blurry Images (Head Height)	699
Adjusting the feed amount	700
Adjusting the Feed Amount	700
Selecting a Feed Amount Adjustment Method (Feed Priority)	700
Auto Band Adjustment (Auto Band Adj.)	701
Manual Band Adjustment (Manual Band Adj)	702
Banding Adjustment During Printing (Fine Band Adj.)	704
Adjusting Line Length (Adjust Length)	705
Adjusting the Vacuum Strength (VacuumStrngth)	707
Printer Parts	708
Printer parts	709
Front	709
Back	711
Top Cover (Inside)	712
Carriage	713
Ink Tank Cover (Inside)	714
Control Panel	716
Control Panel	716
Turning the Printer On and Off	718
Printer Modes	720
Switching Modes	726
Printer Menu Operations	728
Main Menu Operations	729
Menu Structure	733
Main Menu Settings	746
Main Menu Settings (During Printing)	758
Submenu Display	759
Status Print	760
Checking Instructions During Printer Operations	767
Hard Disk	770
Printer Hard Disk Operations	770
Checking the Free Hard Disk Space	771
Erasing Data on the Printer's Hard Disk	774
Optional accessories	776
Printer Specifications	777
Specifications	777
Print Area	780
Network Setting	782
Network Setting	783
Network Environment	783
Configuring the IP Address on the Printer	785
Configuring the IP Address Using the Printer Control Panel	786
Configuring the IP Address Using ARP and PING Commands	787
Using RemoteUI	788
Configuring the Printer's TCP/IP Network Settings	789
Specifying Printer-Related Information	790
Configuring the Communication Mode Manually	792
Email Notification When Printing is Finished or Errors Occur	793
Initializing the Network Settings	793
Network Setting (Windows)	795
Configuring the Printer Driver Destination	795
Configuring the Printer's NetWare Network Settings	796
Specifying the Printer's Frame Type	797
Specifying NetWare Print Services	799
Specifying NetWare Protocols	801
Configuring NetWare Network Settings	803
Network Setting (Mac OS X)	805
Configuring the Printer Driver Destination	805
Configuring the Printer's AppleTalk Network Settings	805
Configuring the Destination for AppleTalk Networks	806
Configuring the Destination for TCP/IP Network	809
Configuring the Destination for Bonjour Network	812
Maintenance	814
Ink Tanks	815
Ink Tanks	815
Replacing Ink Tanks	815
Checking Ink Tank Levels	827

Match case Limit results 1 per page

The printer stops during a print job

An error message is shown on the Display Screen

.........................................................................................

860

The printer ejects blank, unprinted paper

........................................................................................................

860

An error message is shown on the Display Screen

Status

Corrective Action

An error message is displayed during printing.

Check the error message and take action as necessary.

(See "

Error Messages

→P.886

.")

The last portion of roll paper was used during a print job,

and paper could not be advanced because the trailing edge

is taped to the roll.

Remove the used roll and insert a new roll.

(See "

Removing the Roll from the Printer

.")

→P.644

(See "

Removing the Roll Holder from Rolls

.")

→P.649

(See "

Loading and Printing on Rolls

.")

→P.3

The printer ejects blank, unprinted paper

Status

Corrective Action

The leading edge of the roll paper

was cut to straighten it.

This operation is normal.

The printer cuts the leading edge of the roll to straighten it and ejects the scraps

when

Trim Edge First

in the printer menu is

or when

Trim Edge First

Automatic

and the leading edge is slanted. The printer is ready to print after this

initial preparation.

When

Off

is selected under

Trim Edge First

, the edge is not cut and scraps are

not removed.

The Printhead nozzles are clog-

ged.

Print a test pattern to check the nozzles and make sure the Printhead is in good

condition for printing.

(See "

Checking for Nozzle Clogging

.")

→P.813

Clean the Printhead if the nozzles are clogged.

(See "

Cleaning the Printhead

.")

→P.815

A print job was received from an

incompatible printer driver.

Use the correct imagePROGRAF printer driver for the printer and try printing

again.

The printer has received print data

that includes HP RTL commands

when

Auto Rotate

Set

Auto Rotate

Off

before attempting to print again.

(See "

Main Menu Settings

.")

→P.730

The printer is damaged.

Contact your Canon dealer for assistance.

Troubleshooting

The printer stops during a print job

An error message is shown on the Display Screen

iPF825

860