Canon imagePROGRAF iPF825 MFP M40 iPF825 User Manual Ver.1.00 - Page 912

Error Message > Messages regarding paper > Roll x jam (x is 1 (Upper) or 2 (Lower)) "Lift the release lever." Cause A paper jam occurred in the printer during printing. Corrective Action 1. Lift the Release Lever and remove the jammed paper. (See "Clearing Jammed Roll Paper.") →P.847 (See "Clearing a Jammed Sheet.") →P.851 2. If "Not finished printing. Finish printing remaining jobs?" is shown on the Display Screen, press the OK button. Printing will resume, starting from the page on which the error occurred. "Manually rewind the roll all the way and press OK." Cause A paper jam occurred when advancing the paper. Corrective Action 1. Rewind paper on the Roll Holder manually, all the way, and then press the OK button. 2. If "Not finished printing. Finish printing remaining jobs?" is shown on the Display Screen, press the OK button. Printing will resume, starting from the page on which the error occurred. Paper loaded askew. Cause Paper is loaded askew. 13 896 Roll x jam (x is 1 (Upper) or 2 (Lower)) Corrective Action Follow these steps to reload the roll. 1. Lift the Release Lever. 2. Open the Top Cover. 3. Adjust the right edge of the roll to make it parallel to the right Paper Alignment Line. 4. Lower the Release Lever. 5. Close the Top Cover. (See "Loading Rolls in the Printer.") →P.634 If this error recurs after you reload the roll, remove the Roll Holder from the printer, push the roll firmly in until it touches the Roll Holder flange, and reload the Roll Holder in the printer. (See "Attaching the Roll Holder to Rolls.") →P.629 Follow these step to reload a sheet. 1. Lift the Release Lever. 2. Open the Top Cover. 3. Adjust the right edge of the sheet to make it parallel to the right Paper Alignment Line and the trailing edge of the sheet to make it parallel to the paper alignment line under the Paper Retainer. 4. Lower the Release Lever. iPF825