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Canon imagePROGRAF iPF9400S Basic Guide - Page 132

Insufficient paper for job, This paper cannot be used as size is not supported.

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Insufficient paper for job Cause Because the Platen is soiled with ink or other substances, the size of the clear film cannot be detected. iPF9400S Corrective Action Open the Top Cover and clean the entire Platen. (See "Cleaning Inside the Top Cover.") →P.53 Insufficient paper for job Cause The printer has received a print job longer than the amount of roll paper left when ManageRemainRoll in the Control Panel menu is On. Corrective Action Press ▲ or ▼ to select Print, and then press the OK button to resume printing. When using the Media Take-up Unit, press ▲ or ▼ to select Print, and then press the OK button to resume printing. However, the roll paper may run out during the print job and you may not be able to print all of the document. Press ▲ or ▼ to select Change Paper, and then press the OK button. Change the Paper Source of the printer driver, or replace the roll with a roll that has enough paper for the print job, and then printt. When using the Media Take-up Unit, press ▲ or ▼ to select Stop Printing, and then press the OK button to stop printing. Remove the printed document from the Media Take-up Unit, replace the roll with a roll that has enough paper for the print job, and then try printing again. (See "Removing the Roll from the Printer.") →P.15 (See "Loading Rolls in the Printer.") →P.11 (See "Removing Printed Documents from the Media Take-up Unit (Optional).") →User's Guide Press ▲ or ▼ to select Stop Printing or press the Stop button to stop printing. Error Message Messages regarding paper This paper cannot be used as size is not supported. Cause Paper that is too large for the printer has been loaded. Paper that is too small for the printer has been loaded. Corrective Action Lift the Release Lever and load paper of the correct size. (See "Paper Sizes.") →User's Guide Lift the Release Lever and load paper of the correct size. (See "Paper Sizes.") →User's Guide Paper has been loaded that is too small to print the test pattern for printhead adjustment or nozzle checking. Lift the Release Lever and load unused paper A4/Letter (vertical) or larger. More than one sheet may be required depending on the adjustment. Roll printing is selected. Cause Corrective Action 132 You have attempted to print on a roll, but no Press ▲ or ▼ to select Load Roll Paper, and then press the OK button. Load the roll, and roll is loaded. then print. (See "Attaching the Roll Holder to Rolls.") →P.9 Basic Guide

Section	Page
Cover	1
Preface	2
Safety Precautions	2
Safety Precautions	2
Legal Notices	4
Manuals for this printer	6
Manuals for this printer	6
Viewing the Electronic manuals	6
About This User Manual	7
Handling Paper	9
Handling rolls	9
Attaching the Roll Holder to Rolls	9
Loading Rolls in the Printer	11
Removing the Roll from the Printer	15
Handling sheets	18
Loading Sheets in the Printer	18
Removing Sheets	21
Consumables and Maintenance	23
Ink Tanks	23
Ink Tanks	23
Replacing Ink Tanks	23
Printheads	34
Printhead	34
Replacing the Printhead	34
Cutter Unit	42
Cutter Unit	42
Replacing the Cutter Unit	42
Maintenance Cartridge	46
Maintenance Cartridge	46
Replacing the Maintenance Cartridge	46
Cleaning the Printer	53
Cleaning Inside the Top Cover	53
Cleaning the Printhead	55
Printer Parts	57
Operations and Display Screen	57
Control Panel	57
Menu Operations	58
Menu Structure	62
Printer parts	68
Front	68
Back	69
Top Cover (Inside)	70
Carriage	71
Ink Tank Cover (Inside)	72
Printer Relocation	74
Preparing to Transfer the Printer	74
Preparing to Transfer the Printer	74
Reinstalling the Printer	80
Software Installation	84
Installing the Printer Driver (Windows)	84
Installing the Software	84
Installing the Printer Driver (Mac OS X)	86
Installing the Software	86
Convenient Printer Driver Features	88
Print Preview	88
Rotate Page 90 degrees (Converse Paper)	90
Borderless Printing	91
Large-Format Printing	92
Enlarged/Reduced Printing	93
Other Methods of Printing: Printing from Print Plug-Ins	94
Adjustments for Better Print Quality	95
Adjusting the Printhead	95
Automatic Adjustment to Straighten Lines and Colors	95
Adjusting the feed amount	97
Selecting a Feed Amount Adjustment Method	97
Automatic Banding Adjustment	98
Troubleshooting	100
Problems Regarding Paper	100
Clearing Jammed Roll Paper	100
Clearing a Jammed Sheet	103
Roll paper cannot be inserted into the paper feed slot	105
Cannot load sheets	106
Paper is not cut straight	106
Paper is not cut	106
The media take-up unit continues rotating	106
The size of clear film cannot be detected	107
Margins are wide	107
When printing on thin roll paper, the printed surface becomes scratched	107
Printing does not start	108
The Data lamp on the Control Panel does not light up	108
The printer does not respond even if print jobs are sent	108
Ink Filling.. is displayed	108
The display screen indicates Agitating...	108
The printer stops during a print job	109
An error message is shown on the Display Screen	109
The printer ejects blank, unprinted paper	109
Problems with the printing quality	110
Printing is faint	110
Paper rubs against the printhead	110
The edges of the paper are dirty	111
The surface of the paper is dirty	112
The back side of the paper is dirty	112
Immediately after borderless printing, the trailing edge margin is soiled during regular printing	113
Printed colors are inaccurate	113
Banding in different colors occurs	113
Colors in printed images are uneven	114
Image edges are blurred or white banding occurs	115
Setting the Blue Switch on the Platen	115
The contrast becomes uneven during printing	118
The length of printed images is inaccurate in the feeding direction	118
Images are printed crooked	119
Documents are printed in monochrome	119
Line thickness is not uniform	119
Lines or colors are misaligned	120
Borders appear in borderless printing	120
Cannot print over a network	121
Cannot connect the printer to the network	121
Cannot print over a TCP/IP network	121
Cannot print over a NetWare network	121
Cannot print over AppleTalk or Bonjour networks	122
Installation problems	123
Removing Installed Printer Drivers	123
Other problems	125
The printer does not go on	125
The printer takes time to start up	125
If the Printer Makes a Strange Sound	125
Messages advising to check the maintenance cartridge are not cleared	125
The printer consumes a lot of ink	126
Ink Level Detection	126
Error Message	129
Messages regarding paper	129
Paper mismatch	129
MediaType Mismatch	129
The paper is too small.	130
The paper is too small.	130
PaprWidth Mismatch	131
Paper size not detected.	131
Insufficient paper for job	132
This paper cannot be used as size is not supported.	132
Roll printing is selected.	132
Roll printing is selected, but sheets are loaded.	133
The roll is empty.	133
No sheets.	134
Sheet printing is selected.	134
Regular printing is selected, but a roll is loaded.	134
Paper jam.	134
Paper loaded askew.	135
Cannot detect papr	135
Cannot feed paper.	135
Cannot cut this paper.	135
End of paper feed.	136
Rel lever is in wrong position.	136
Rewinding error.	136
Media take-up unit ready.	137
Turn on the media take-up unit.	137
Borderless printng not possible.	137
Paper position not suitable for borderless printing.	137
Messages regarding ink	139
Ink insufficient.	139
No ink left.	139
Remaining level of the ink cannot be correctly detected.	139
Close Ink Tank Cover	139
Ink tank is empty.	140
Not much ink is left.	140
No ink tank loaded.	140
The following ink tanks cannot be recognized.	140
Messages regarding printing or adjustment	141
Cannot execute this command. Use other paper.	141
Cannot calibrate.	141
Excessive temperature or humidity.	141
Please execute common calibration.	141
Please commn calibrt using above paper.	142
Please calibrate using above paper.	142
Borderless printng not possible. Paper stretched or shrank.	142
Before borderless printing, move the blue platen switch.	142
Blue platen switch is dirty.	142
Move the blue platen switch No.xx to the right. (xx represents a number)	143
Cannot adjust paper feed.	143
Check printed document.	143
Messages regarding printheads	144
Cannot adjust printhead.	144
PHeads: wrong pos.	144
Wrong x printhead. (x is L, R, or not displayed)	144
x printhead error (x is L, R, or not displayed)	144
Cannot recognize print head x. (x is L, R, or not displayed)	145
Execute printhead cleaning.	145
Messages regarding the maintenance cartridge	146
No maintenance cartridge.	146
Wrong maintenance cartridge.	146
Maint. cart. The level is low	146
No Maintenance Cartridge capacity.	146
Maintenance cartridge full.	146
Maintenance cartridge problem.	146
Messages regarding the hard disk	147
Hard disk error.	147
File read error.	147
The mail box is full.	147
Mail box full. Now printing without saving data.	147
Mail box nearly full.	147
Maximum jobs stored.	147
Mail box full. Delete unwanted data	147
Other Messages	149
GARO Wxxxx (x represents a number)	149
ERROR Exxx-xxxx (x represents a letter or number)	149
Hardware error. xxxxxxxx-xxxx (x represents a letter or number)	149
Top cover is open.	149
Prepare for parts replacement.	150
Parts replacement time has passed.	150
Unknown file.	150
Calibration There is a problem with the multi-sensor.	150
Multi-sensor error	150
Error Messages	151

Match case Limit results 1 per page

Cause

Corrective Action

Because the Platen is soiled with ink or other substances, the size of the clear film

cannot be detected.

Open the Top Cover and clean the entire

Platen.

(See "Cleaning Inside the Top Cover.")

→P.53

Insufficient paper for job

Cause

Corrective Action

The printer has received a print job longer than the amount of roll paper left when

ManageRe-

mainRoll

in the Control Panel menu is

Press

▲

▼

to select

, and then

press the

button to resume printing.

When using the Media Take-up Unit,

press

▲

▼

to select

, and then

press the

button to resume printing.

However, the roll paper may run out

during the print job and you may not be

able to print all of the document.

Press

▲

▼

to select

Change Paper

and then press the

button.

Change the

Paper Source

of the printer

driver, or replace the roll with a roll that

has enough paper for the print job, and

then printt.

When using the Media Take-up Unit,

press

▲

▼

to select

Stop Printing

and then press the

button to stop

printing.

Remove the printed document from the

Media Take-up Unit, replace the roll

with a roll that has enough paper for the

print job, and then try printing again.

(See "Removing the Roll from the Print-

er.")

→P.15

(See "Loading Rolls in the Printer.")

→P.11

(See "Removing Printed Documents

from the Media Take-up Unit (Optional).")

→User's Guide

Press

▲

▼

to select

Stop Printing

or press the

Stop

button to stop print-

ing.

This paper cannot be used as size is not supported.

Cause

Corrective Action

Paper that is too large for the printer has been loa-

ded.

Lift the Release Lever and load paper of the correct size.

(See "Paper Sizes.")

→User's Guide

Paper that is too small for the printer has been loa-

ded.

Lift the Release Lever and load paper of the correct size.

(See "Paper Sizes.")

→User's Guide

Paper has been loaded that is too small to print the

test pattern for printhead adjustment or nozzle

checking.

Lift the Release Lever and load unused paper A4/Letter (vertical) or larger. More

than one sheet may be required depending on the adjustment.

Roll printing is selected.

Cause

Corrective Action

You have attempted to print on a roll, but no

roll is loaded.

Press

▲

▼

to select

Load Roll Paper

, and then press the

button. Load the roll, and

then print.

(See "Attaching the Roll Holder to Rolls.")

→P.9

Insufficient paper for job

iPF9400S

Basic Guide

Error Message

Messages regarding paper

132