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Cisco SPA303 User Manual - Page 52

Where to Go From Here - firmware download

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A Where to Go From Here Cisco provides a wide range of resources to help you and your customer obtain the full benefits of the Cisco Small Business SPA 300 Series IP Phones. Support Cisco Small Business Support Community Cisco Small Business Support and Resources Phone Support Contacts Cisco Small Business Firmware Downloads www.cisco.com/go/smallbizsupport www.cisco.com/go/smallbizhelp www.cisco.com/en/US/support/ tsd_cisco_small_business _support_center_contacts.html www.cisco.com/go/smallbizfirmware Select a link to download firmware for Cisco Small Business Products. No login is required. Downloads for all other Cisco Small Business products, including Network Storage Systems, are available in the Download area on Cisco.com at www.cisco.com/go/software (registration/login required). Product Documentation Cisco SPA 300 Series IP www.cisco.com/go/300phonesresources Phones Cisco Small Business www.cisco.com/go/sbcsresources Communications Systems Cisco Unified Communications 500 Series www.cisco.com/go/uc500resources Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 50

Section	Page
Getting Started	6
About This Document	6
Overview of the Cisco Small Business IP Phones	8
Caring for Your Phone	9
Getting to Know the Cisco SPA 301	9
Getting to Know the Cisco SPA 303	11
Softkey Buttons	13
Using Keypad Shortcuts	14
Installing Your Phone	15
Before You Begin	15
Installing Your Cisco SPA 301 IP Phone	16
Connecting the Handset	16
Connecting the Power	16
Connecting Your Cisco SPA 301 to the Network	17
Installing Your Cisco SPA 303 IP Phone	18
Connecting the Handset	18
Connecting the Power	19
Connecting Your Cisco SPA 303 to the Network	19
(Optional) Installing the Cisco SPA 303 Stand	20
(Optional) Connecting a PC to Your Cisco SPA 303	20
(Optional) Connecting Wired and Wireless Headsets	20
(Optional) Mounting Your Cisco SPA 30X Phone to the Wall	21
Reversing the Handset Retention Tab	27
Verifying Phone Startup	28
Upgrading Your Phone’s Firmware	29
Using Basic Phone Functions	30
Using Phone Hardware and Accessories (Cisco SPA 303)	31
Using the Speakerphone	31
Using the Headset with Your IP Phone	31
Switching Between the Handset/Headset/Speakerphone During a Call	31
Adjusting Call Volume and Muting	31
Adjusting Call Volume	31
Adjusting the Ringer Volume	32
Using Mute (Cisco SPA 303)	32
Placing or Answering a Call	32
Using Hold and Resume	33
Using Mute (Cisco SPA 303)	34
Ignoring an Incoming Call When You Are on a Call	34
Ending a Call	34
Transferring Calls (Cisco SPA 303)	34
Performing an Attended Transfer	35
Redialing a Number	35
Viewing and Returning Missed Calls (Cisco SPA 303)	36
Forwarding All Calls to Another Number (Cisco SPA 303)	36
Forwarding All Calls	36
Setting Do Not Disturb (Cisco SPA 303)	37
Picking Up a Call from Another Extension (Cisco SPA 303)	37
Using Call Back	38
Placing a Three-Way Conference Call	38
Using the Local Directory (Cisco SPA 303)	39
Using the Call History Lists (Cisco SPA 303)	40
Deleting All Numbers from the Missed Calls, Received Calls, or Placed Calls List	40
Accessing Voicemail	41
Using Advanced Phone Features	42
Logging in to Your Phone/Extension Mobility (Cisco SPA 303)	42
Adding and Using Speed Dials (Cisco SPA 303)	44
Monitoring/Accessing Another Phone from Your Phone (Cisco SPA 303)	46
Customizing Your LCD Screen (Cisco SPA 303)	46
Changing the LCD Screen Contrast	46
Configuring the Phone Screen Saver	46
Turning on the Screen Saver Immediately	47
Updating Your Ring Tone	48
Using the Interactive Voice Response Menu on the Cisco SPA 301	48
Advanced Procedures for Technical Support Personnel	49
Viewing Status Information and Statistics	50
Rebooting, Restarting, and Resetting a Phone	50