Cobra 29 WX NW ST User Manual - Page 22

29 WX NW ST manual 3.3 6/15/99 2:53 PM Page 42 Cobra Electronics Corporation 6500 West Cortland Street Chicago, IL60707 If You Think You Need Service For technical assistance,please call our Automated Help Desk which can assist you by answering the most frequently asked questions about Cobra products. (773) 889-3087 24 hours a day, 7 days a week. A Consumer Service Representative can be reached through this same number 8:00 am - 8:00 pm,Monday through Friday, CST. Technical assistance is also available on-line in the Frequently Asked Questions (FAQ) section at www.cobraelec.com or by e-mail to [email protected] If you think you need service call 1.773.889.3087 "If your product should require factory service please call Cobra first before sending your unit in. This will ensure the fastest turn-around time on your repair." You may be asked to send your unit to the Cobra factory. It will be necessary to furnish the follo wing in order to have the product serviced and returned. 1. For Warranty Repair include some form of pr oof-of-purchase, such as a mechanical reproduction or carbon or a sales receipt. If you send the original receipt it cannot be returned. 2. Send the entire product. 3. Enclose a description of what is happening with the unit.Include a typed or clearly print name and address of where the unit is to be returned. 4. Pack unit securely to prevent damage in transit. If possible, use the original packing material. 5. Ship prepaid and insured by way of a traceable carrier such as United Parcel Service (UPS) or First Class Mail: to avoid loss in transit to: Cobra Factory Service, Cobra Electronics Corporation,6500 W. Cortland St., Chicago, IL 60707. 6. If the unit is in warranty, upon receipt of your unit it will either be repaired or exchanged depending on the model. Please allow approximately 3 to 4 weeks before contacting us for status. If the unit is out of war ranty a letter will automatically be sent informing you of the repair charge or replacement charge. If you have any questions, please call 1.773.889.3087 for assistance. Cobra Electronics Corp.© 1999 Printed in China Part No. 480-295-P-001 29 WX NW ST Operating Instructions for your Cobra 29 WX NW ST CB Radio "Ingenious Products for Easier Communication."