Coby CAM4000 User Manual - Page 35

Troubleshooting

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English Troubleshooting If you have a problem with this device, please read the troubleshooting guide below and check our website at www.cobyusa.com for Frequently Asked Questions (FAQs) and firmware updates. If these resources do not resolve the problem, please contact Technical Support. Address Email Web Phone COBY Electronics Technical Support 56-65 Rust Street Maspeth, NY 11378 [email protected] www.cobyusa.com 800-727-3592: 718-416-3197: Weekdays 8:30AM-11:00PM EST Saturdays 9:00AM-5:30PM EST Weekdays8:00AM-5:30PM EST Camera does not power on.  Check that the batteries have been inserted correctly.  Check that the batteries have adequate charge. If the batteries are old or do not have adequate charge, replace the batteries. The camera does not take pictures/video.  The camera's memory or memory card may be full. Delete several files and try again.  An incompatible memory card may be inserted. Check that the memory card is in a compatible format.  If the memory card has not been formatted, use the camera's Format function to clear data from the memory card. www.cobyusa.com Page 35

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www.cobyusa.com
Page 35
English
Troubleshooting
If you have a problem with this device, please read the
troubleshooting guide below and check our website at
www.cobyusa.com for Frequently Asked Questions (FAQs)
and firmware updates. If these resources do not resolve the
problem, please contact Technical Support.
Address
COBY Electronics Technical Support
¹µ-µ¹ Rust Street
Maspeth, NY ··3»´
Email
Web
www.cobyusa.com
Phone
´00-»¶»-3¹¸¶:
Weekdays
´:30AM–··:00PM EST
Saturdays
¸:00AM–¹:30PM EST
»·´-4·µ-3·¸»:
Weekdays´:00AM–¹:30PM EST
Camera does not power on.
Check that the batteries have been inserted correctly.
±
Check that the batteries have adequate charge. If the
±
batteries are old or do not have adequate charge,
replace the batteries.
The camera does not take pictures/video.
The camera’s memory or memory card may be full.
±
Delete several files and try again.
An incompatible memory card may be inserted. Check
±
that the memory card is in a compatible format.
If the memory card has not been formatted, use
±
the camera’s Format function to clear data from the
memory card.