Compaq Armada 1500c Compaq Armada 1500c Reference Guide - Page 41

Troubleshooting And Technical Support - display driver

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8 chapter This chapter provides troubleshooting help when computer power is not available or the display is not operating properly. For a more complete listing of other possible problems and their solutions, refer to the "Troubleshooting" section in the online guide. To access the online Quick Reference, click Start Compaq Information Center Compaq Armada Quick Reference. Or click the Armada Quick Reference icon on the desktop. If you encounter some minor problem with your computer or software application, first go through the following checklist for possible solutions before calling Customer Support: Is the computer connected to an external power source, or does it have a fully charged battery pack installed? Is the computer turned on and the power/suspend light on? Are all cables connected properly and securely? Have you installed printer drivers for each application? Did the diskette drive contain a nonbootable diskette when you turned on the computer? If correcting the items on the Checklist does not solve the problem, you may wish to run the Computer Checkup utility. Refer to the "Software" section of the online Quick Reference. To access the online Quick Reference, click Start Compaq Information Center Compaq Armada Quick Reference. Or click the Armada Quick Reference icon on the desktop.

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Troubleshooting and Technical Support
8-1
chapter
8
T
ROUBLESHOOTING AND
T
ECHNICAL
S
UPPORT
NOTE:
This chapter provides troubleshooting help when computer
power is not available or the display is not operating properly. For
a more complete listing of other possible problems and their
solutions, refer to the “Troubleshooting” section in the online
guide. To access the online
Quick Reference,
click Start
£
Compaq Information Center
£
Compaq Armada
Quick Reference.
Or click the Armada
Quick Reference
icon on the desktop.
Checklist
If you encounter some minor problem with your computer or
software application, first go through the following checklist for
possible solutions before calling Customer Support:
■
Is the computer connected to an external power source, or
does it have a fully charged battery pack installed?
■
Is the computer turned on and the power/suspend light on?
■
Are all cables connected properly and securely?
■
Have you installed printer drivers for each application?
■
Did the diskette drive contain a nonbootable diskette when
you turned on the computer?
If correcting the items on the Checklist does not solve the
problem, you may wish to run the Computer Checkup utility.
Refer to the “Software” section of the online
Quick Reference.
To
access the online
Quick Reference,
click Start
£
Compaq
Information Center
£
Compaq Armada
Quick Reference.
Or click
the Armada
Quick Reference
icon on the desktop.