Compaq Armada 1500c Compaq Armada 1500c Reference Guide - Page 43

Continued, Troubleshooting and Technical Support - power on password

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Problem Possible Cause Solution Screen is blank and QuickLock and keyboard is locked. QuickBlank were initiated. Type your power-on password to unlock the keyboard and pointing device and return information to the screen. Screen is blank. You may have a screen blanking utility installed. Press any key and/or enter your password. Brightness/contrast Use the hotkeys to adjust needs adjusting. the brightness/contrast. On models with color TFT displays, contrast is not applicable. Screen has overheated. If computer is in direct sunlight, move it and allow it to cool off. Screen is blank and System is in the power/suspend Suspend. indicator is blinking. Press the Suspend button to exit Suspend. System is in Suspend and QuickLock/ QuickBlank has initiated. Exit Suspend and enter your power-on password. Screen is blank, the power/suspend indicator is blinking, and the battery charge indicator is blinking. System has entered a low battery condition. If available, immediately connect the computer to an external power source or replace the battery pack. If another power source is not immediately available and Hibernation is disabled, attempt to exit Suspend and save any open files. However, the computer may not have enough power to do this. If Hibernation has not been disabled, you can let the computer initiate Hibernation. Do not interfere with the hibernation process. Once the computer has turned off, replace the battery pack or connect the computer to another power source.

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Troubleshooting and Technical Support
8-3
Troubleshooting
Continued
Problem
Possible Cause
Solution
Screen is blank and
keyboard is locked.
QuickLock and
QuickBlank were
initiated.
Type your power-on
password to unlock the
keyboard and pointing
device and return
information to the screen.
Screen is blank.
You may have a
screen blanking
utility installed.
Press any key and/or enter
your password.
Brightness/contrast
needs adjusting.
Use the hotkeys to adjust
the brightness/contrast.
NOTE:
On models with color
TFT displays, contrast is
not applicable.
Screen has
overheated.
If computer is in direct
sunlight, move it and allow
it to cool off.
Screen is blank and
the power/suspend
indicator is blinking.
System is in
Suspend.
Press the Suspend button
to exit Suspend.
System is in
Suspend and
QuickLock/
QuickBlank has
initiated.
Exit Suspend and enter
your power-on password.
Screen is blank, the
power/suspend
indicator is blinking,
and the battery
charge indicator is
blinking.
System has entered
a low battery
condition.
If available, immediately
connect the computer to an
external power source or
replace the battery pack.
If another power source is
not immediately available
and Hibernation is disabled,
attempt to exit Suspend and
save any open files.
However, the computer may
not have enough power to
do this.
If Hibernation has not
been disabled, you can let
the computer initiate
Hibernation. Do not
interfere with the hiberna-
tion process. Once the
computer has turned off,
replace the battery pack or
connect the computer to
another power source.