Compaq Evo n400c Compaq Mobile Expansion Unit - Page 28

Connection Problems and Solutions, Problem, Possible Cause, Solution, Configuration settings

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Troubleshooting I Printed information from Compaq Diagnostics or a list of the devices and error messages received I Configuration settings, including contents of the system files The following tables list possible problems, the possible cause of each problem, and the recommended solutions: Connection Problems and Solutions Problem The computer is not properly connected to the MEU. Possible Cause The computer is not properly seated on the expansion connector posts. Solution Ensure the computer is properly connected to the expansion connector tabs. Disconnection Problems and Solutions Problem The computer will not disconnect. Possible Cause The connectors may be jammed. The security selection switch may be in the locked position. Solution Apply additional pressure when lifting the computer from the MEU. Slide the security selection switch to the unlocked position. See the "Security Selection Switch" section in Chapter 1 for more information. A-2 Reference Guide

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A–2
Reference Guide
Troubleshooting
■
Printed information from Compaq Diagnostics or a list of the
devices and error messages received
■
Configuration settings, including contents of the system files
The following tables list possible problems, the possible cause of
each problem, and the recommended solutions:
Connection Problems and Solutions
Problem
Possible Cause
Solution
The computer is not
properly connected to
the MEU.
The computer is not
properly seated on the
expansion connector
posts.
Ensure the computer is
properly connected to
the expansion
connector tabs.
Disconnection Problems and Solutions
Problem
Possible Cause
Solution
The computer will not
disconnect.
The connectors may be
jammed.
Apply additional
pressure when lifting the
computer from the
MEU.
The security selection
switch may be in the
locked position.
Slide the security
selection switch to the
unlocked position. See
the “Security Selection
Switch” section in
Chapter 1 for more
information.