Compaq Presario V3500 Compaq Presario V3500 Notebook PC - Maintenance and Serv
Compaq Presario V3500 - Notebook PC Manual
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- Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 1
Compaq Presario V3500 Notebook PC Maintenance and Service Guide - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 2
and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 3
, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 4
iv Safety warning notice - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 5
parts ...30 Sequential part number listing 31 4 Removal and replacement procedures Preliminary replacement requirements 38 Tools required ...38 Service considerations 38 Plastic parts 38 Cables and connectors 39 Drive handling 39 Grounding guidelines 40 Electrostatic discharge damage 40 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 6
battery ...54 Memory module ...55 Optical drive ...57 Keyboard ...59 Switch cover ...62 Display assembly ...64 Top cover ...70 TouchPad ...73 Wireless switch board 75 Modem module ...77 Audio board ...78 Bluetooth Displaying system information 96 Restoring default settings in the RW and CD-RW Super - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 7
135 Deleting the recovery partition on the hard drive 136 Updating reinstalled software 136 9 Connector pin assignments Audio-out (headphone) ...137 Audio-in (microphone) ...137 External monitor ...138 RJ-11 (modem) ...139 RJ-45 (network) ...139 S-Video-out ...140 Universal Serial Bus ...140 10 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 8
Index ...149 viii - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 9
Full-featured computer models, Intel Defeatured computer models, Intel Full-featured computer models, AMD Defeatured computer models, AMD Compaq Presario V3500 √ √ √ √ Notebook PC Intel® Core™ 2 Duo processors 2.20-GHz processor, 4-MB L2 √ √ cache, 800-MHz front side bus (FSB) 2.00-GHz - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 10
● nVidia NB8M GS with 64 MB of dedicated video memory (8M × 32 GDDR3 × 2 PCs) with 128 MB of video memory when system memory is less than 1 GB (64 MB to 1 GB (64 MB + 192 MB Turbo Cache) System design supports up to 55W GPU requirement. Mobile Intel Graphics √ Media Accelerator X3100 Unified - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 11
up to 4 GB of system RAM √ √ Supports up to 2 GB of system √ √ RAM DDRII PC2-5300 (667-MHz) √ √ √ √ Supports the following configuration: 4096 (2048 x 2) √ √ Supports the following √ √ √ √ configurations: ● 2048 (1024 × 2) ● 1536 (1024 + 512) ● 1024 (1024 × 1, 512 × 2) ● 512 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 12
● DVD±RW and CD-RW Super Multi Double-Layer Combo Drive ● DVD-CD/RW Combo Drive Supports external USB drive only √ √ √ √ 2 dual-array microphones with √ √ √ √ software HD audio √ √ √ √ Supports Windows Vista® √ √ √ √ Premium Logo requirements Presario-branded Altec Lansing - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 13
AC power √ √ √ √ Expansion port 3 supports HP √ √ √ √ xb3000 Notebook Expansion Base and HP Notebook QuickDock 14.1-inch keyboard √ √ √ √ TouchPad with 2 buttons and √ √ √ √ four-way scroll (taps enabled as default) 12-cell 2.20-Ah Li-ion battery √ √ √ √ 6-cell 2.55-Ah Li - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 14
AMD 65-W AC adapter with localized √ √ √ √ cable plug support (2-wire plug with ground pin, supports 2-pin DC connector) Security Security cable slot √ √ √ √ Operating system Preinstalled: Configurable Windows Vista √ √ embedded "QuickPlay Direct" Free DOS √ √ √ √ Linux (with - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 15
2 External component identification Top components Display components Item Component Description (1) Internal microphones (2) (select models only) Record sound. NOTE: If there is a microphone icon next to each microphone opening, your computer has internal microphones. (2) Internal display - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 16
to log on to Windows. QuickPlay opens after you log on. Refer to the QuickPlay Help for more information. (4) Volume mute button Mutes and restores speaker sound. (5) Volume scroll zone settings, refer to the user guides located in Help and Support. 8 Chapter 2 External component identification - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 17
combination with the fn key. Executes frequently used system functions when pressed in combination with a function key or the esc key. Displays the Windows Start menu. Displays a shortcut menu for items beneath the pointer. Can be used like the keys on an external numeric keypad. Execute frequently - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 18
reaches a low battery level. (3) Drive light Blinking: The hard drive or optical drive is being accessed. (4) Caps lock light On: Caps lock is on. (5) Media button light (6) Volume mute light Blinks once when the media button is pressed. ● Blue: Computer sound is turned on. ● Amber - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 19
up or down. (6) TouchPad on/off button Enables/disables the TouchPad. *This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Hardware and Sound > Mouse. Top components 11 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 20
, a wireless network must already be set up. ● Blue: An integrated wireless device, such as a WLAN device, and/or a Bluetooth® device, is turned on. ● Amber: An integrated wireless device is turned off. Receives a signal from a remote control device, such as an HP Remote Control. Connects an - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 21
expansion port. The term expansion port 3 describes the type of expansion port. Connects a network cable. Connects optional USB devices. Connects an optional IEEE 1394 or 1394a device, such as a camcorder. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 22
Rear component Item (1) Component Vent Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. 14 Chapter 2 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 23
Function Reads optical discs, and, on select models, also writes to optical discs. Connect optional USB devices. Connects a modem cable. Connects an AC adapter. Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but may not prevent the - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 24
compartment (6) Hard drive bay Function Holds the battery. Releases the battery from the battery bay. Contains a WLAN module slot. NOTE message, remove the module to restore computer functionality, and then contact technical support through Help and Support. Enable airflow to cool internal - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 25
3 Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Serial number location 17 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 26
Computer major components Item Description (1) 14.1-inch, WXGA, BrightView display assembly 18 Chapter 3 Illustrated parts catalog Spare part number - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 27
Item Description Spare part number NOTE: See Display assembly components on page 25 for more display assembly internal component spare part information. For use in computer models with Intel or AMD processors 448611-001 For use in defeatured computer models with AMD processors 451163-001 (2) - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 28
: ● Full-featured computer models ● Defeatured computer models (11) Wireless switch board (includes wireless switch board cable) (12) Audio board (includes audio connectors, infrared lens, and audio board cable) For use only in full-featured computer models For use only in defeatured computer models - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 29
mounting bracket (not illustrated) (15) Bluetooth module (includes Bluetooth module cable) Bluetooth module cable for use only in computer with Intel processors For use only in computer models with AMD processors (19) Batteries For use in computer models with Intel or AMD processors: ● 6-cell, 2. - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 30
number 453417-001 453416-001 Hard drive hardware kit (contains screws, hard drive bracket, and connector; not illustrated) 453419-001 (21) RTC battery (includes 2-sided tape) 417076-001 (22) Memory modules (667-MHz, PC2-5300, 1-DIMM) For use in computer models with Intel processors: ● 1024 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 31
Item Description Spare part number Broadcom 4311AG 802.11a/b/g modules: ● For use in the United States and Canada 441075-001 ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, 441075-002 Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 32
452054-001 452053-001 For use in computer models with AMD processors: ● DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe ● DVD±RW and CD-RW Super Multi Double-Layer Combo Drive ● DVD/CD-RW Combo Drive 455830-002 455829-002 455828-002 Cable Kit (not illustrated; see Cable - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 33
Display assembly components Item Description (1) (2a) (2b) (3) Display bezel For use with computer models with Intel or AMD processors; includes microphone For use only with computer models with AMD processors; does not include microphone Display inverter (includes Mylar shield) For use only with - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 34
Item Description (5b) Display switch module (6) Display Cable Kit (includes microphones and cables) For use only with computer models with Intel processors For use only with computer models with AMD processors (7) Display enclosure For use only with computer models with Intel processors For use only - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 35
Door/Cover Kit Item Description Door/Cover Kit (1) Wireless module compartment cover (includes 1 captive screw, secured by a C-clip) (2) Hard drive cover (includes 2 captive screws, secured by C-clips) (3) Memory module compartment cover (includes 2 captive screws, secured by C-clips) (4) - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 36
Cable Kit Item Description Cable Kit (1) Power button board cable (2) LED board cable (3) USB/power connector board cable (includes num lock light) (4) Bluetooth module cable (5) Modem module cable (includes RJ-11 connector) Spare part number 430474-001 28 Chapter 3 Illustrated parts catalog - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 37
(include bezel and bracket) For use only in computer models with Intel processors: ● DVD±RW and CD-RW Super Multi, Double-Layer Combo Drive with LightScribe ● DVD±RW and CD-RW Super Multi, Double-Layer Combo Drive ● DVD/CD-RW Combo Drive For use in computer models with AMD processors: ● DVD±RW and - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 38
-001 439130-001 439131-001 Composite audio and S-Video cable DVB-T tuner DVB-T antenna adapter 407939-001 412175-001 412176-001 Earbud headset HP backpack HP carrying case HP Remote Control for use with computer models with Intel processors HP Remote Control for use with computer models with - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 39
Description South Korea Switzerland Taiwan The United Kingdom and Hong Kong Screw Kit For use in computers with Intel processors For use in computers with AMD processors ● Phillips PM3.0×4.0 screw ● Phillips PM2.5×9.0 screw ● Phillips PM2.5×7.0 screw ● Phillips PM2.5×5.0 screw ● Phillips PM2.5×4.0 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 40
module (includes Bluetooth module cable) 405527-001 HP backpack 407313-001 HP Remote Control for use with computers with Intel processors 407939-001 Composite video cable 407940-001 RF input adapter cable (without ferrite) 408479-002 TV tuner remote control for use in Europe, the Middle - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 41
Wireless laser mouse (includes cable adapter) Display switch module Modem module (includes modem module cable) HP Remote Control for use with computers with Peru, South Korea, Taiwan, Thailand, Uruguay, Venezuela Windows Vista remote control (fits inside ExpressCard slot) Infrared emitter with cable - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 42
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 6-cell, 2.55-Ah battery for use in computer models with Intel or AMD processors AMD Turion TL-58 processor (1.9-GHz, 1-MB L2 cache) System board for use - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 43
TouchPad and cable) 448625-001 Fan/heat sink assembly(includes thermal material) 448627-001 Audio board for use only in full-featured computer models (includes audio connectors, infrared lens, and audio board cable) 448629-001 Power connector cable for use in computer models with Intel processors - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 44
with Intel processors (includes bezel and bracket) DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe for use only in computer models with Intel processors (includes bezel and bracket) 12-cell, 8.80-Ah battery for use only in computer models with Intel processors 6-cell, 2.20 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 45
models with AMD processors (includes bezel and bracket) DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe for use in computer cables) Antenna, microphone cable kit Bluetooth module cable for use only in computer models with AMD processors Audio board for use only in defeatured - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 46
procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures. NOTE: As you remove each subassembly from the - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 47
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 48
discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 49
surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures assemblies by the case or PCM laminate. Handle these items only at static-free workstations. ● Avoid contact with pins, leads, or circuitry. ● Turn - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 50
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 51
Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password. NOTE: These steps also clear CMOS. Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 52
different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Serial number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 53
Computer feet Description Rubber Feet Kit (includes base enclosure rubber feet and display bezel screw covers) Spare part number 417096-001 The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. Component replacement procedures - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 54
power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery: 1. Turn the computer upside down on a flat surface. 2. Slide the battery release latch (1) to release the battery. 3. Pivot the battery (2) upward and remove it from the computer. To insert the - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 55
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). Remove the hard drive: 1. Position the computer with the front toward you. 2. Loosen the two Phillips PM2 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 56
3. Lift the left side of the hard drive cover (2), swing it to right, and remove the cover. The hard drive cover is included in the Door/Cover Kit, spare part number 417074-001. 4. Remove the two black Phillips PM2.5×4.0 screws (1) that secure the hard drive to the computer. 5. Use the Mylar tab (2) - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 57
8. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive. Component replacement procedures 49 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 58
WLAN module Description Spare part number 802.11a/b/g/n WLAN modules: For use in Antigua and Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 59
. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the hard drive cover (see Hard drive on page 47). Component replacement procedures 51 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 60
Remove the WLAN module: 1. Position the computer with the front toward you. 2. Loosen the Phillips PM2.0×5.0 captive screw (1) that secures the wireless module compartment cover to the computer. 3. Lift the right edge of the wireless module compartment cover (2), swing it to the left, and remove the - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 61
6. Remove the WLAN module (4) by pulling it away from the slot at an angle. NOTE: WLAN modules are designed with a notch (5) to prevent incorrect installation into the WLAN module slot. Reverse this procedure to install a WLAN module. Component replacement procedures 53 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 62
and CMOS settings to be cleared. Description RTC battery (includes 2-sided tape) Spare part number 417076-001 Before removing the RTC battery, from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the hard drive cover - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 63
the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). Remove the memory module: 1. Position the computer with the front toward you. 2. Loosen the two Phillips PM2 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 64
5. Remove the module (2) by pulling it away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect installation into the memory module slot. Reverse this procedure to install a memory module. 56 Chapter 4 Removal and replacement procedures - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 65
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe DVD±RW and CD-RW Super Multi Double-Layer Combo Drive DVD/CD-RW Combo Drive from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). Remove the optical drive: 1. - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 66
4. Use the media tray frame to remove the optical drive (3). 5. If it is necessary to replace the optical drive bracket, position the optical drive with the optical drive bracket toward you. 6. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive. - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 67
the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). Remove the keyboard: 1. Turn the computer upside down, with the front toward you. Component replacement procedures - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 68
2. Remove the three Phillips PM2.5×7.0 screws that secure the keyboard to the computer. 3. Turn the computer display-side up, with the front toward you. 4. Open the computer as far as possible. 5. Lift the rear edge of the keyboard (1) until it rests at an angle. 6. Release the keyboard (2) by - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 69
8. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2) from the system board. 9. Remove the keyboard. Reverse this procedure to install the keyboard. Component replacement procedures 61 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 70
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the keyboard (see Keyboard on page 59). Remove the switch cover: 1. Remove the two Phillips PM2 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 71
5. Release the ZIF connector to which the LED board cable (2) is connected and disconnect the cable from the system board. 6. Lift the front edge of the switch cover (1) to disengage it from the computer. 7. Remove the switch cover (2). Reverse this procedure to install the switch cover. Component - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 72
the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Disconnect the wireless antenna cables from the WLAN module (see WLAN module on page 50). 6. Remove the - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 73
from the hole in the system board and the routing channels (5) built into the top cover. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 7. Remove the five - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 74
9. If it is necessary to replace any of the display assembly internal components, remove the following screw covers and screws. The display rubber screw covers are included in the Rubber Feet Kit, spare part number 417096-001. (1) Six rubber screw covers on the display bezel top edge and bottom edge - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 75
13. Release the inverter (2) as far as the display panel cable and the backlight cable will allow. 14. Disconnect the display panel cable (3) and the backlight cable (4) from the display inverter. The display inverter is available using spare part number 417097-001 for computers with Intel - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 76
19. Remove the display hinges (2) from the display enclosure. The display hinges are available using spare part number 417103-001 for computers with Intel processors, 455822-001 for computers with AMD processors. 20. If it is necessary to replace the display switch module, remove the black Phillips - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 77
22. If it is necessary to replace the display panel, remove the display panel from the display enclosure. The display panel is available using the spare part number 448602-001 for computers with Intel processors, 455810-001 for computers with AMD processors. 23. If it is necessary to replace the - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 78
the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the following components: a. Hard drive (see Hard drive on page 47) b. WLAN cover (see WLAN module - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 79
e. Switch cover (see Switch cover on page 62) f. Display assembly (see Display assembly on page 64) Remove the top cover: 1. Turn the computer upside down, with the front toward you. 2. Remove the seven Phillips PM2.5×9.0 screws that secure the top cover to the computer. 3. Remove the two Phillips - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 80
5. Release the ZIF connector (1) to which the TouchPad cable is connected and disconnect the cable (2) from on the system board. 6. Remove the Phillips PM2.5×9.0 screw that secures the top cover to the computer. 7. Lift the front edge of the top cover and remove it. Reverse this procedure to install - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 81
the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the following components: a. Hard drive (see Hard drive on page 47) b. WLAN cover (see WLAN module - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 82
3. Remove the TouchPad bracket (2) and TouchPad board (3) from the top cover. 4. Remove the two Phillips PM2.0×2.0 screws (1) that secure the TouchPad board to the TouchPad bracket. 5. Remove the TouchPad board (2) from the TouchPad bracket. Reverse the above procedure to reassemble and install the - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 83
the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the following components: a. Hard drive (see Hard drive on page 47) b. WLAN cover (see WLAN module - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 84
3. Remove the wireless switch board (3). Reverse the above procedure to install the wireless switch board. 76 Chapter 4 Removal and replacement procedures - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 85
the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the following components: a. Hard drive (see Hard drive on page 47) b. WLAN cover (see WLAN module - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 86
Audio board Description Spare part number Audio board for use only in full-featured computer models (includes audio connectors, infrared lens, 448627-001 and audio board cable) Audio and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 87
audio connectors disengage from the base enclosure. 4. Remove the audio board (4). Reverse the above procedure to install the audio board. Bluetooth module Description Bluetooth module (includes Bluetooth and then unplugging the AC adapter from the computer. Component replacement procedures 79 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 88
4. Remove the battery (see Battery on page 46). 5. Remove the following components: a. Hard drive ( on page 70) h. Audio board (see Audio board on page 78) Remove the Bluetooth module: 1. Disconnect the Bluetooth module cable (1) from the system board. 2. Remove the Bluetooth module (2) from the slot - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 89
the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the following components: a. Hard drive (see Hard drive on page 47) b. Wireless module compartment cover - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 90
the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the following components: a. Hard drive (see Hard drive on page 47) b. Wireless module compartment cover - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 91
3. Lift the speaker assembly (3) straight up to remove it from the computer. Reverse this procedure to install the speaker assembly. Component replacement procedures 83 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 92
the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the following components: a. Hard drive (see Hard drive on page 47) b. Wireless module compartment cover - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 93
the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the following components see Wireless switch board on page 75) h. Audio board (see Audio board on page 78) i. Bluetooth module (see Bluetooth module on page 79) j. USB board ( - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 94
Remove the system board: 1. Disconnect the power connector cable (1) from the system board. 2. Remove the two black Phillips PM2.5×4.0 screws (2) that secure the system board to the computer. 3. Use the optical drive connector (1) to lift the right side of the system board until it rests at an angle - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 95
the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the following components: a. Hard drive (see Hard drive on page 47) b. Optical drive (see Optical drive - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 96
f. Top cover (see Top cover on page 70) g. Wireless switch board (see Wireless switch board on page 75) h. Audio board (see Audio board on page 78) i. Bluetooth module (see Bluetooth module on page 79) j. USB board (see USB board on page 80) k. System board (see System board on page 85) Remove the - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 97
5. Remove the ExpressCard assembly from the system board. Reverse this procedure to install the ExpressCard assembly. Component replacement procedures 89 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 98
. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 99
Remove the fan/heat assembly: 1. Disconnect the fan cable from the system board. 2. Turn the system board upside down, with the external monitor port toward you. 3. Loosen the four Phillips PM2.0×13.0 captive screws (1) that secure the fan/heat sink assembly to the system board. NOTE: Due to the - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 100
NOTE: The fan/heat sink assembly mounting bracket must be replaced as shown in the following illustration when installing the fan/heat sink assembly. The fan/heat sink assembly mounting bracket is available using spare part number 417114-001. Reverse this procedure to install the fan/heat sink - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 101
the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the following components see Wireless switch board on page 75) h. Audio board (see Audio board on page 78) i. Bluetooth module (see Bluetooth module on page 79) j. USB board ( - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 102
k. System board (see System board on page 85) l. Fan/heat sink assembly (see Fan/heat sink assembly on page 90) Remove the processor: 1. Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click. 2. Lift the processor (2) straight up and remove it. NOTE: The gold - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 103
HP must repair this equipment. All troubleshooting and left corner of the screen. 2. Use the arrow keys to select System Configuration > Language, and then press enter. 3. Press f5 or f6 (or instructions on the screen. Your preferences go into effect when the computer restarts in Windows. Starting - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 104
the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and Windows.) Restoring default settings in the Setup Utility The following procedure explains how to restore Utility, press f10, and then follow the instructions on the screen. The Setup Utility default settings - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 105
Support, which is accessible only when the computer is in Windows. The Setup Utility features available for advanced users include a hard drive self-test, a Network Service procedures: ◦ Press f10, and then follow the instructions on the screen. -or- ◦ If the BIOS, and keyboard controller version ( - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 106
System Configuration menu Select Language Support Enhanced SATA support (select models only) Boot Options Button Sound (select CD-ROM boot―Enable/disable boot from CD-ROM. ● Floppy boot―Enable/disable boot from Floppy. ● Internal Network Adapter boot―Enable/disable boot from Internal Network Adapter - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 107
6 Specifications Computer specifications Dimensions Height (front to back) Width Depth Weight (with optical drive, hard drive, and battery) Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 108
. 14.1-inch, WXGA, BrightView display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Metric U.S. 27.94 cm 20.83 cm 35.56 cm Up to 16 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 109
(maximum) Security 9.5 mm 70 mm 102 g SATA 9.5 mm 70 mm 102 g SATA 9.5 mm 70 mm 102 g SATA 9.5 mm 70 mm 102 g SATA 100 MB/sec ATA security 100 MB/sec ATA (41°F to 131°F) NOTE: Certain restrictions and exclusions apply. Consult technical support for details. 13 ms 24 ms 158,624,849 *1 GB = 1 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 110
Audio output level Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode Startup time Stop time Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CDROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 111
applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card† DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. †Not assigned for computer models with AMD processors. System - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 112
TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. NOTE: PC Cards may assert - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 113
PCI7 PCI7 PC10 PC16 PC16 PC17 PC17 PC18 PC19 PCI-2 PC21 PC22 PC23 PC-3 PC-4 System function High precision event timer Standard 101/102-Key or Microsoft Natural Audio Controller Standard Dual Channel PCI IDE Controller nVidia MCP67M PCI standard PCI-to-PCI bridge nVidia nForce Networking Controller - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 114
- 21F System function (shipping configuration) DMA controller no. 1 Unused Interrupt controller no. 1 Opti chipset configuration registers Unused 87334 "Super I/O" configuration for CPU Counter/timer registers Unused Keyboard controller Port B Unused Keyboard controller Unused NMI enable/RTC Unused - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 115
configuration) Entertainment audio Unused Unused Unused Unused Unused Unused Reserved serial port Unused Infrared port Unused Unused Secondary diskette drive controller Parallel port (LPT1/default) Unused FM synthesizer-OPL3 Unused VGA Reserved (parallel port/no EPP support) VGA PC Card controller - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 116
0D4 - 0DF 0E0 - 0EF 0F0 - 0F1 1F0 - 1F7 System function (shipping configuration) Direct memory access controller PCI Bus Direct memory access controller Motherboard resources Programmable interrupt controller Motherboard resources System timer Motherboard resources Standard 101/102-Key or Microsoft - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 117
- 4FFF System function (shipping configuration) Motherboard resources ATA Channel 1 Controller Standard Dual Channel PCI IDE Controller Standard Dual Channel PCI IDE Controller Standard Dual Channel PCI IDE Controller Standard Dual Channel PCI IDE Controller Standard Dual Channel PCI IDE Controller - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 118
-000E7FFF 000E8000-000FFFFF 00100000-00FFFFFF 04800000-07FFFFFF 04800000-07FFFFFF 08000000-080FFFFF 08200000-FFFEFFFF FFFF0000-FFFFFFFF System function Base memory Video memory Video BIOS Unused System BIOS Extended memory Super extended memory Unused Video memory (direct access) Unused System - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 119
SDA Standard Compliant SD Host Controller Ricoh SD/MMC Host Controller Ricoh Memory Stick Controller Ricoh xD-Picture Card Controller nVidia nForce System Management Controller High Definition Audio Controller Standard Dual Channel PCI IDE Controller System memory map specifications-AMD processors - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 120
Standard OpenHCD USB Host Controller Standard OpenHCD USB Host Controller nVidia nForce Networking Controller Standard Enhanced PCI to USB Host Controller Standard Enhanced PCI to USB Host Controller nVidia nForce Networking Controller nVidia nForce Networking Controller System board System board - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 121
7 Screw listing This section provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this section are available in the Screw Kit, spare part number 417109-001 for computers with Intel processors, 455867-001 for - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 122
Phillips PM2.0×5.0 captive screw Color Black Quantity 5 Length 5.0 mm Thread 2.0 mm Head diameter 5.0 mm Where used: (1) Two captive screws (secured by C-clips) that secure the hard drive cover to the computer (2) Two captive screws (secured by C-clips) that secure the memory module - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 123
Phillips PM2.5×4.0 screw Color Black Quantity 9 Length 4.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 2 screws that secure the hard drive to the computer Where used: 2 screws that secure the wireless antenna transceivers to the display enclosure Phillips PM2.5×4.0 screw 115 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 124
Where used: One screw that secures the USB board to the computer Where used: 2 screws that secure the speaker assembly to the computer Where used: 2 screws that secure the system board to the computer 116 Chapter 7 Screw listing - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 125
Phillips PM3.0×4.0 screw Color Silver Quantity 4 Length 4.0 mm Thread 3.0 mm Head diameter 5.0 mm Where used: 4 screws that secure the hard drive bracket to the hard drive Phillips PM3.0×4.0 screw 117 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 126
Phillips PM2.0×3.0 screw Color Black Quantity 13 Length 3.0 mm Thread 2.0 mm Head diameter 4.0 mm Where used: 2 screws that secure the WLAN module to the computer in the wireless module compartment 118 Chapter 7 Screw listing - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 127
Where used: 2 screws that secure the optical drive bracket module to the optical drive Where used: 2 screws that secure the top cover to the computer Where used: 5 screws that secure the TouchPad assembly to the top cover Where used: 2 screws that secure the wireless switch board to the computer - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 128
Phillips PM2.5×9.0 screw Color Black Quantity 12 Length 9.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: (1) One screw that secures the optical drive to the computer (2) Two screws that secure the switch cover to the computer (3) One screw that secures the display assembly to the computer - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 129
Where used: 7 screws that secure the top cover to the computer Where used: One screw that secures the top cover to the computer Phillips PM2.5×9.0 screw 121 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 130
Black Phillips PM2.5×7.0 screw Color Silver Quantity 16 Length 7.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 3 screws that secure the keyboard to the computer 122 Chapter 7 Screw listing - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 131
Where used: 5 screws that secure the display assembly to the computer Where used: 8 screws that secure the display bezel to the display assembly Black Phillips PM2.5×7.0 screw 123 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 132
Black Phillips PM2.0×5.0 screw Color Black Quantity 7 Length 5.0 mm Thread 2.0 mm Head diameter 5.0 mm Where used: 3 screws that secure the switch cover to the computer Where used: 3 screws that secure the top cover to the computer 124 Chapter 7 Screw listing - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 133
Where used: One screw that secures the modem module to the computer Black Phillips PM2.0×5.0 screw 125 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 134
Black Phillips PM2.5×5.0 screw Color Silver Quantity 9 Length 5.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 2 screws that secure the display inverter to the display enclosure Where used: One screw that secures the display inverter to the display inverter bracket 126 Chapter 7 Screw - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 135
Where used: 4 screws that secure the display hinges to the display enclosure Where used: One screw that secures the display switch module to the display enclosure Where used: One screw that secures the audio board to the computer Black Phillips PM2.5×5.0 screw 127 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 136
Silver Phillips PM2.0×2.0 screw Color Silver Quantity 2 Length 2.0 mm Thread 2.0 mm Head diameter 3.5 mm Where used: 2 screws that secure the TouchPad to the TouchPad bracket 128 Chapter 7 Screw listing - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 137
Black Phillips PM2.0×4.0 screw Color Black Quantity 4 Length 4.0 mm Thread 2.0 mm Head diameter 5.0 mm Where used: 4 screws that secure the ExpressCard assembly to the system board Black Phillips PM2.0×4.0 screw 129 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 138
Phillips PM2.0×13.0 captive screw Color Silver Quantity 4 Length 13.0 mm Thread 2.0 mm Head diameter 5.0 mm Where used: 4 captive screws that secure the fan/heat sink assembly to the system board (secured by C-clips) 130 Chapter 7 Screw listing - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 139
allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state. ● Recover a program or driver (Recovery Manager software feature). This feature helps you reinstall a program or driver without performing a full system recovery. ● Perform a full system recovery - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 140
restore point and then change your mind, you can reverse the restoration. Create a system restore point 1. Select Start > Control restore points, select the disk for which you want to create a restore point. 5. Click Create. The System Protection window opens. 6. Follow the on-screen instructions - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 141
Restore button, and then click Next. The System Restore window opens. 5. Follow the on-screen instructions. Creating recovery discs Recovery Manager creates a set of recovery CDs Advanced Options. NOTE: If you are operating the computer on battery power, you will be prompted to connect to AC power - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 142
image but cannot restore your personal settings. Reinstalling preinstalled programs and drivers 1. Remove the program or driver: NOTE: In some cases, drivers are not listed in the Programs and Features list. If the driver is not listed, it does not need to be removed. a. Select Start > Control Panel - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 143
on the hard drive. NOTE: Windows has its own built-in repair features, such as System Restore and driver rollback capabilities. If you have not provided by the manufacturer or downloaded from the manufacturer's Web site. Recovering from the recovery discs To restore the system from the recovery - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 144
the operating system and other software provided on your computer: ▲ Select Start > Help and Support. To update optional software, follow the instructions provided by the software manufacturer. Some programs include an update feature you can access from a Help button or menu within the program. 136 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 145
9 Connector pin assignments Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio-out (headphone) 137 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 146
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 138 Chapter 9 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 147
RJ-11 (modem) Pin 1 2 3 4 5 6 RJ-45 (network) Signal Unused Tip Ring Unused Unused Unused Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused RJ-11 (modem) 139 - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 148
S-Video-out Pin Signal 1 S-VHS color (C) signal 2 Composite video signal 3 S-VHS intensity (Y) signal 4 S-VHS color ground 5 TV-CD 6 S-VHS intensity ground 7 Composite video ground Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground 140 Chapter 9 Connector - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 149
and a nominal voltage rating of 125 or 250 V AC, as required by each country or region's power system. ● The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer. Requirements for - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 150
, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration. 3. The appliance coupler, flexible cord, and wall plug must bear a "T" mark and registration number in accordance with the Japanese Dentori Law. The - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 151
battery in general household waste. Follow the local laws and regulations in your area for computer battery components. NOTE: Materials Disposal. This HP product contains mercury in the backlight provided in this appendix are general disassembly instructions. Specific details, such as screw sizes - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 152
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 153
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 154
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. 146 Chapter - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 155
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 156
18. Remove the backlight from the backlight frame. 19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 157
module cable spare part number 37 Bluetooth module cable, illustrated 28 boot options 98 boot order 98 bottom components 16 button components 8 button sound 98 buttons media 8 power 8 volume mute 8 C Cable Kit contents 28 spare part number 24, 28, 33 cables, service considerations 39 caps lock light - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 158
68 spare part number 26 spare part numbers 33 docking support, product description 5 Door/Cover Kit contents 27 spare part number 20, 27 drive light 10 drivers, reinstalling 134 drives boot order 98 preventing damage 39 DVB-T antenna adapter, spare part number 30, 32 DVB-T antenna and DVB-T antenna - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 159
audio-in 12 audio-out 12 headphone 12 microphone 12 modem 15 network 13 RJ-11 15 RJ-45 13 S-Video-out jack 13 K key components 9 keyboard product description 5 removal 59 spare part numbers 19, 35, 59 keypad keys 9 keys esc 9 fn 9 function 9 Windows applications 9 Windows logo 9 L language support - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 160
1 security 6 serviceability 6 wireless 4 product name 1 R rear components 14 recovery discs 133 recovery partition, deleting 136 recovery, system 135 remote control, spare part numbers 30, 32, 33 removal/replacement preliminaries 38 procedures 44 restore points 132 RF input adapter cable without - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 161
TV tuner remote control, spare part number 32 TV tuner, spare part number 30, 33 10 volume mute button 8 volume mute light 10 volume scroll zone 8 volume up light 10 W Windows applications key 9 Windows logo key 9 wireless antenna removal 69 spare part number 25, 33, 69 Wireless Antenna Kit, spare - Compaq Presario V3500 | Compaq Presario V3500 Notebook PC - Maintenance and Serv - Page 162
Compaq Presario V3500 Notebook PC
Maintenance and Service Guide