Compaq Pro 6300 Hardware Reference Guide Elite 8300 Touch All-in-One Business
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- Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 1
Hardware Reference Guide HP Compaq Elite 8300 Touch All-in-One Business PC HP Compaq Elite 8300 All-in-One Business PC HP Compaq Pro 6300 All-in-One Business PC - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 2
proprietor and used by Hewlett-Packard Company under license. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 3
About This Book This guide provides basic information for upgrading this computer model. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 4
iv About This Book - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 5
Compaq Elite 8300 Touch All-in-One Business PC 7 2 Hardware Repair and Upgrade 8 Warnings and Cautions ...8 Additional Information ...9 Installing the Rear Port Cover ...9 Removing the Rear Port Cover 9 Connecting Power ...10 Disconnecting Power 20 Removing and Installing Memory 21 SODIMMs ...21 - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 6
Appendix A Electrostatic Discharge 48 Preventing Electrostatic Damage 48 Grounding Methods ...48 Appendix B Computer Operating Guidelines, Routine Care and Shipping Preparation ........ 49 Computer Operating Guidelines and Routine Care 49 Optical Disc Drive Precautions 50 Shipping Preparation - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 7
Compaq All-in-One Business PC The HP Compaq All-in-One Business PC offers the following features: ● Integrated All-in-One form factor service the Elite 8300 or as a second drive for the Pro 6300 ● Intel Q77 Express chipset - Intel vPro (HP Compaq Elite 8300 All-in-One Business PC) Overview - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 8
Compaq Pro 6300 All-in-One Business PC) ● Two SODIMM slots with up to 16 GB of DDR3 SDRAM memory and dual channel memory support ● Intel integrated graphics ● DisplayPort video out (with audio) for second display support 90-percent energy-efficient power supply ● ENERGY STAR® qualified, EPEAT® - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 9
shutter (optional) 2 Dual microphone array (optional) 3 Webcam activity LED (with optional webcam) 4 16:9 widescreen LED-backlit LCD display 5 Power LED 6 High-performance stereo speakers Component 7 Mute speaker 8 Reduce volume 9 Increase volume 10 Mute microphone 11 Decrease brightness 12 - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 10
5 Headset/line out jack Rear Components Figure 1-4 Rear Components Component 6 Tray-load optical disc drive 7 Optical disc drive eject button 8 Optical disc drive activity LED 9 Power button 4 Chapter 1 Product Features - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 11
Table 1-3 Rear Components Component 1 Access panel 2 Access panel latches 3 Security lock slot 4 Power connector 5 (2) PS/2 mouse and keyboard connectors 6 (2) USB 2.0 ports 7 (2) USB 3.0 ports Keyboard Features Figure 1-5 Keyboard Features Component 8 DisplayPort connector 9 RJ-45 Gigabit Ethernet - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 12
allow ● height adjustment of 110 mm (4.3 inches) ● rotation from landscape to portrait position ● tilt backward up to +60 degrees ● recline to 30 degrees from the desktop 6 Chapter 1 Product Features - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 13
from hibernation, press and release the power button. This affects the Touch All-in-One Business PC equipped with one of the following operating systems: ● Windows 7 (all editions, 32-bit and 64-bit) ● Windows Vista Business (32-bit and 64-bit) Waking the HP Compaq Elite 8300 Touch All-in-One - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 14
performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide. WARNING! To reduce the risk of personal injury from electrical shock, hot surfaces, or fire: Disconnect the power cord from the wall outlet and allow the internal system components - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 15
Additional Information For more information on removing and replacing hardware components, the Computer Setup utility, and troubleshooting, refer to the Maintenance and Service Guide (available in English only) for your computer model at http://www.hp.com. Installing the Rear Port Cover 1. Ensure - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 16
the rear port cover, then pull it down and off the computer. Figure 2-2 Removing the Rear Port Cover Connecting Power 1. If the rear port cover is installed, remove the cover. 2. Route the power connector through the opening in the stand to take advantage of the cable management feature. 3. Plug the - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 17
and slide it down. Figure 2-4 Installing the Cable Management Cover 7. Replace the rear port cover. 8. Press the power button on the front of the computer to turn it on. Disconnecting Power 1. Remove all removable media, such as compact discs or USB flash drives, from the computer. 2. Turn off the - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 18
Installing a Security Lock The optional security lock enables you to secure your computer from theft. A cable lock is a key lock device that has a wire cable attached. You attach one end of the cable to your desk (or other stationary object) and the other end of the cable to the cable lock slot on - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 19
other devices. 2. Turn on the computer. 3. Insert the wireless receiver into a USB port on the computer. Figure 2-7 Installing the Wireless Receiver 4. Make sure the Power switch on the bottom of the mouse is in the On position. 5. Press and release the Connect button on the bottom of the mouse. The - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 20
6. Press and release the Connect button on the bottom of the keyboard. The blue activity LED from the wireless receiver illuminates when the synchronization command has been received and turns off when synchronization is complete. Figure 2-8 Synchronizing the Wireless Keyboard and Mouse NOTE: If the - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 21
Figure 2-9 Removing Batteries from the Wireless Keyboard To remove batteries from the wireless mouse, remove the battery door on the underside of the mouse (1) and lift the batteries out of the battery compartment (2). Figure 2-10 Removing Batteries from the Wireless Mouse Attaching the Computer to - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 22
HP Compaq Elite 8300 Touch All-in-One Business PC HP Compaq Elite 8300 All-in-One Business PC HP Compaq Pro 6300 All-in-One Business PC Computer Dimensions (without stand) Height 387.1 mm 15.2 in 367.4 mm 14.5 in Width 561.9 mm 22.1 in 521.9 mm 20.5 in Depth 65.0 - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 23
6. Push the release button (1) on the bottom of the stand and pull the back of the stand off (2). Figure 2-11 Removing the back of the Stand 7. Push the base of the stand down (1), and loosen the captive screws securing the stand to the unit (2). Figure 2-12 Releasing the Stand Attaching the - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 24
8. Lift the stand up and off the computer to expose the VESA mounting holes. Figure 2-13 Removing the Stand The computer is now ready to be attached to a VESA-compliant mounting fixture. Figure 2-14 VESA Mounting Holes Connecting a Second Display The DisplayPort connector on the rear of the computer - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 25
To connect a second display: 1. Turn off power to the computer and the second display that you are connecting to the computer. 2. Remove the rear port cover on the computer. 3. If your second - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 26
Using a DisplayPort Adapter 5. Replace the rear port cover on the computer. 6. Turn on power to the computer and the second display. NOTE: Use the graphics card software or the Windows for removing and replacing these internal components: ● Memory ● Battery 20 Chapter 2 Hardware Repair and Upgrade - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 27
access memory (DDR3SDRAM) small outline dual inline memory modules (SODIMMs). SODIMMs The memory sockets on the system board can be populated with up to two industry-standard SODIMMs. These memory sockets are populated with at least one preinstalled SODIMM. To achieve the maximum memory support, you - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 28
-11 timing) ● contain the mandatory Joint Electronic Device Engineering Council (JEDEC) specification In addition, the computer supports: ● 1-Gbit, 2-Gbit, and 4-Gbit non-ECC memory technologies ● single-sided and double-sided SODIMMS ● SODIMMs constructed with x8 and x16 SDRAMs; SODIMMs constructed - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 29
disconnect any external devices. CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the power to drain before adding or removing memory modules. Regardless of the power-on state, voltage is always supplied to the memory modules as long as the computer is plugged into - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 30
, then slide the access panel toward the top of the computer until it slides off the unit. Figure 2-19 Removing the Access Panel 7. To remove a memory module, press outward on the two latches on each side of the SODIMM (1), then pull the SODIMM out of the socket (2). Figure 2-20 Removing - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 31
2-22 Replacing the Access Panel 10. Reconnect the power cord and external devices. 11. Lock any security devices that were disengaged when the access panel was removed. 12. Turn on the computer. The computer automatically recognizes the additional memory when you turn on the computer. Replacing the - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 32
disconnect any external devices. CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the power to drain before adding or removing memory modules. Regardless of the power-on state, voltage is always supplied to the memory modules as long as the computer is plugged into - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 33
6. Slide the access panel latches toward the edges of the chassis, then slide the access panel toward the top of the computer until it slides off the chassis. Figure 2-23 Removing the Access Panel The battery can now be seen on the lower right side of the fan. Figure 2-24 Locating the Battery 7. To - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 34
on the back of the computer, slightly above the stand, and slide it down into place. Figure 2-26 Replacing the Access Panel 10. Reconnect the power cord and external devices. 11. Lock any security devices that were disengaged when the access panel was removed. 12. Turn on the computer. 13. Reset - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 35
, voltage is always present on the system board as long as the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer. 4. Remove/disengage any security devices that prohibit opening the computer. 5. Place the computer - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 36
7. Pull the latch next to the lower side of the hard disc drive cage away from the cage to release it, then slide the cage toward the edge of the chassis and lift it out. Figure 2-28 Removing the Hard Disc Drive Cage 8. Lift the latch on one side of the hard disc drive cage and pull the hard disc - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 37
9. Remove the four mounting screws from the hard disc drive. Be sure to keep the blue rubber grommets with each screw. Figure 2-30 Removing the Mounting Screws 10. Screw the four mounting screws into the new hard disc drive. Be sure to keep the blue rubber grommets behind each screw. Figure 2-31 - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 38
11. Slide the new hard disc drive, or drive adapter holding an optional 2.5-inch drive, into the cage until it snaps in place. Be sure that the connector on the hard disc drive is at the opening of the cage. Figure 2-32 Inserting the Hard Disc Drive into the Cage 12. With the hard disc drive - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 39
on the back of the computer, slightly above the stand, and slide it down into place. Figure 2-34 Replacing the Access Panel 14. Reconnect the power cord and external devices. 15. Lock any security devices that were disengaged when the access panel was removed. 16. Turn on the computer. Replacing the - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 40
6. Slide the access panel latches toward the edges of the chassis, then slide the access panel toward the top of the computer until it slides off the chassis. Figure 2-35 Removing the Access Panel 7. Push the release button (1) on the bottom of the stand and pull the back of the stand off (2). - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 41
8. Push the base of the stand down (1), and loosen the captive screws securing the stand to the chassis (2). Figure 2-37 Releasing the Stand 9. Lift the stand up and off the computer. Figure 2-38 Removing the Stand Replacing Drives 35 - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 42
10. Remove the screw (1) in the middle of the lower panel, and detach the lower panel from the chassis (2). Figure 2-39 Removing the Lower Panel 11. Remove the screws securing the metal plate to the chassis. 36 Chapter 2 Hardware Repair and Upgrade - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 43
12. Slide the metal plate left (1), then lift it off the chassis (2). Figure 2-40 Removing the Metal Plate 13. Pull the latch next to the lower side of the hard disc drive cage away from the cage to release it, then slide the cage toward the edge of the chassis and lift it out. Figure 2-41 Removing - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 44
14. Lift the latch on one side of the hard disc drive cage and pull the hard disc drive out of the cage. Figure 2-42 Removing the Hard Disc Drive from the Cage 15. Remove the four mounting screws from the hard disc drive. Be sure to keep the blue rubber grommets with each screw. Figure 2-43 Removing - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 45
17. Screw the four mounting screws into the drive adapter holding the two 2.5-inch drives. Be sure to keep the blue rubber grommets behind each screw. Figure 2-44 Inserting the Mounting Screws 18. Slide the drive adapter into the cage until it snaps in place. Be sure that the connectors on the hard - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 46
it snaps into place. Figure 2-46 Installing the Hard Disc Drive Cage 20. Connect the SATA cable to the blue SATA 1 connector and to the power connector next to the SATA 1 connector on the system board. Figure 2-47 Connecting the Drive Cables to the System Board 40 Chapter 2 Hardware Repair and - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 47
21. Be sure that excess cable length is out of the way and that cables are laying flat across the power supply. Connect the cable to the top drive. Figure 2-48 Connecting the Top 2.5-inch Drive 22. Keeping the cables flat, match up the four holes in - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 48
23. Secure the metal plate to the chassis with the screws previously removed. 24. Slide the lower panel up onto the chassis (1), engaging the hooks on the lower edge. Be sure that the VESA mounting posts protrude through the corner holes of the center square and that the center hole is lined up with - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 49
26. Engage the hooks in the top of the stand in the two large holes in the top of the lower panel, and lower the stand onto the computer. Figure 2-51 Replacing the Stand 27. Tighten the captive screws to secure the stand to the chassis. 28. Align the top of the back of the stand with the stand, and - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 50
on the back of the computer, slightly above the stand, and slide it down into place. Figure 2-53 Replacing the Access Panel 30. Reconnect the power cord and external devices. 31. Lock any security devices that were disengaged when the access panel was removed. 32. Turn on the computer. Replacing the - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 51
6. Slide the access panel latches toward the edges of the chassis, then slide the access panel toward the top of the computer until it slides off the chassis. Figure 2-54 Removing the Access Panel 7. Lift the tab at the back of the optical disc drive enclosure to release the drive. Figure 2-55 - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 52
8. Remove the two screws securing the optical disc drive bracket to the drive. Figure 2-56 Removing the Optical Disc Drive Bracket 9. Secure the optical disc drive bracket to the new drive with the two screws. Figure 2-57 Attaching the Optical Disc Drive Bracket 46 Chapter 2 Hardware Repair and - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 53
on the back of the computer, slightly above the stand, and slide it down into place. Figure 2-59 Replacing the Access Panel 12. Reconnect the power cord and external devices. 13. Lock any security devices that were disengaged when the access panel was removed. 14. Turn on the computer. Replacing - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 54
workstations. Wear the straps on both feet when standing on conductive floors or dissipating floor mats. ● Use conductive field service tools. ● Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 55
management functions of the operating system or other software, including sleep states. ● When cleaning the computer turn off power to the computer and unplug the power cord before you do any of the following: ◦ Wipe the exterior of the computer with a soft, damp cloth as needed. Using cleaning - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 56
changes in temperature, as condensation may form inside the unit. If the temperature suddenly changes while at least one hour before you turn off the power. If you operate the unit immediately, it may and have it checked by an authorized HP service provider. Shipping Preparation Follow these suggestions when - Compaq Pro 6300 | Hardware Reference Guide Elite 8300 Touch All-in-One Business - Page 57
wireless 13 O optical disc drive precautions 50 replacing 44 P power connecting 10 disconnecting 11 H hard disc drive, replacing 29 hard disc drive 29 access panel security screw 12 battery 25 cable lock 12 memory 23 R rear components 4 rear port cover installing 9 removing 9 removing battery
Hardware Reference Guide
HP Compaq Elite 8300 Touch All-in-One Business
PC
HP Compaq Elite 8300 All-in-One Business PC
HP Compaq Pro 6300 All-in-One Business PC