Compaq ProLiant 2500 Compaq ProLiant Cluster HA/F100 and HA/F200 Administrator - Page 132
Shared Storage, Table 6-3, Solving Shared Storage Problems
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Troubleshooting the Compaq ProLiant Clusters HA/F100 and HA/F200 6-7 Shared Storage This section addresses problems encountered using the Compaq StorageWorks RAID Array 4000 storage system as a shared storage device. This section does not address RA4000 storage system problems specific to the storage system itself or to using the storage system in a stand-alone server configuration. For those issues, see the Compaq RA4000 Storage System User Guide. Table 6-3 Solving Shared Storage Problems Problem Drive(s) in the Compaq StorageWorks RAID Array 4000 are not recognized. Drive(s) in the Compaq StorageWorks RAID Array 4000 are not recognized. Possible Cause You may not have waited long enough to view the most up-to-date data. Cluster Administrator takes a snapshot of the registry when it starts up. Cluster nodes need to be rebooted. Host bus adapter driver is not installed. Hardware errors or communications transport problems. Compaq ProLiant Clusters do not support the physical SCSI disks. Action Wait a minute, then click Refresh (F5). Reboot cluster nodes after installing MSCS. Ensure the drives are recognized. Ensure the host bus adapter driver for Windows NT is installed and running on both servers. If it is not installed, see the "Installing Drivers for Windows NT" chapter in the Compaq StorageWorks Fibre Channel Host Adapter Installation Guide. Use Event Viewer to verify no hardware errors or transport problems exist. Check the event log for disk I/O error messages or indications of problems with the communications transport. Use Event Viewer to verify no hardware errors or transport problems exist. Check the event log for disk I/O error messages or indications of problems with the communications transport. continued