Common Application Framework and Startup
Agents not Registering
...................................................................................................
6-4
Persistent Migration Lock
................................................................................................
6-4
Agents are not Migrated during Upgrade
...........................................................................
6-4
No Answer from Domain Manager After Container is Sent
....................................................
6-5
Jobs Sent to Remote Agents Not Executed or Delayed
.........................................................
6-5
CCS Calendar No Longer Attached
....................................................................................
6-5
Configuration Parameter Could Not Be Written
...................................................................
6-6
Job Check Dialog is Invisible
...........................................................................................
6-6
Distribution Does Not Progress – but DTS Still Active
..........................................................
6-6
Security Violation for DTS Transfer that was Suspended and Resumed
..................................
6-7
Target Name Missing in Jobcheck
.....................................................................................
6-7
Cannot See DSM Agent Deployment Packages in Staging Library
..........................................
6-7
Error Running Purge and Archive Software Job
...................................................................
6-7
Software Package Not Added to Windows Add\Remove Programs
.........................................
6-8
Updating Source List Library Error – but Job Still Works
......................................................
6-8
Chapter 7: Troubleshooting Asset Management
................
7-1
Note Regarding Software Scanning and Detection
..............................................................
7-1
Symptoms and Solutions
......................................................................................................
7-2
Disappearing Asset Management Deployment Jobs
.............................................................
7-2
Signatures Missing After Upgrade
.....................................................................................
7-2
Unable to Sort Computer Groups by Type
..........................................................................
7-4
Unable to Set Asset Group Permissions
.............................................................................
7-4
Chapter 8: Troubleshooting Remote Control
.......................
8-1
Symptoms and Solutions
......................................................................................................
8-1
Global Address Book not Populating
.................................................................................
8-1
User Cannot Connect
.....................................................................................................
8-2
Erratic Keyboard Behavior over Slow Connection
................................................................
8-2
Chapter 9: Troubleshooting Common Components and
Integrations
.............................................................................
9-1
Considerations for Common Components
................................................................................
9-1
Installing DSM r11.2 with Pre-Existing Common Services
....................................................
9-2
Understanding Managed and Unmanaged Objects
....................................................................
9-2
Contents
0–3