Cub Cadet SC 500 ez SC 500 ez Operator's Manual - Page 27

The SureStart Guarantee® Provisions of Your Limited Warranty In addition to the other terms and conditions of the Limited Warranty applicable to your new mower, Cub Cadet LLC ("Cub Cadet") hereby warrants that your mower's engine will start on the first or second attempt by an able-bodied adult (subject to the limitations described below) for the duration of the manufacturer's limited warranty applicable to your product. If the engine on your mower fails to conform to this limited warranty, Cub Cadet will cover the cost of parts and labor associated with any adjustments and/or repairs necessary to return your engine to its warranted condition. In order to make a claim under these provisions of your warranty, you must bring the product and proof of purchase to an authorized Cub Cadet service provider. In many cases, the retailer who sold you your mower is not equipped to provide warranty service, so please locate the authorized service dealer nearest you by either calling the phone number provided in your Operators Manual or looking up an authorized service dealer on-line at www.cubcadet.com. Items and Conditions Not Covered The SureStart Guarantee® does not cover and/or apply to the following: • Cost of regular maintenance service or parts, such as filters, fuel, lubricants, oil changes, spark plugs, air filter, blade sharpening, worn blades, cable/linkage adjustments, or brake and clutch adjustments • Transportation costs to and from an authorized Cub Cadet service provider • Any engine used for commercial, rental, institutional, governmental, or non-residential applications • Any product or part that has been altered or misused or required replacement or repair due to misuse, accidents, or lack of proper maintenance • Repairs necessary due to improper battery care, electrical supply irregularities, or failure to properly prepare the mower prior to any period of non-use over three months • Pickup and/or delivery charges • Operational misuse, neglect, accidents, unauthorized repairs or attempted repairs of the engine or its components by anyone other than an authorized Cub Cadet service provider. • Repairs or adjustments to correct starting difficulties due to any of the following: failure to follow proper maintenance procedures - rotary mower blade striking an object - contaminants in the fuel system - improper fuel or fuel/oil mixture (consult your Operator's Manual if in doubt) - failure to drain the fuel system prior to any period of non-use over three months • Any starting problem which results from the use of inappropriate fuels, lubricants, or additives • Special conditions or circumstances that normally require more than two pulls to start, specifically: 1) First start-up following your initial purchase, 2) first time starts after extended period(s) of non-use over one month or seasonal storage, 3) cool temperature starts such as those found in early spring and late autumn, and 4) difficult starting that results from the operator's failure to follow the proper starting procedures identified in the Operator's Manual. If you are having difficulty starting your unit, please check the Operator's Manual to ensure that you are using the correct starting procedures. This can save an unnecessary visit to a Service Dealer. Owner Responsibilities You must maintain your mower (including its engine) by following the maintenance procedures and starting instructions described in the Operator's Manual. Such routine maintenance, whether performed by a dealer or by you, is at your expense. In addition, please retain your proof of purchase and service receipts as these may be required to validate a claim. General Conditions An authorized Cub Cadet service provider using approved replacement parts must perform all repairs covered by the SureStart Guarantee®. Repair by an Cub Cadet authorized service dealer is your sole remedy under this warranty. Cub Cadet is not liable for indirect, incidental, or consequential damages in connection with the use of the products covered by these warranties, including any cost or expense of providing substitute equipment or service during reasonable periods of malfunction or non-use pending completion of repairs under this warranty. Some states do not allow exclusions of incidental or consequential damages, or limitations on how long an implied warranty lasts, so certain exclusions and limitations may not apply to you. GDOC-100165 Rev. B