Cuisinart FP-14 FP-14DC Manual - Page 17

Troubleshooting

Page 17 highlights

when chopping, mixing or kneading a thick or heavy mixture in successive batches, the motor may overheat. If this happens, the processor will stop. Turn it off and wait for the motor to cool before proceeding. It will usually cool within 10 minutes. In extreme cases, it could take an hour. Safety switches prevent the machine from operating when the work bowl or the cover is not locked into position. The motor stops within seconds when the motor is turned off, and when the pusher assembly is removed, a fast-stop circuit also enables the motor to stop within seconds. Cuisinart offers a Limited Three-Year Warranty on the entire machine. TroubleShooting Food Processing 1. Problem: The food is unevenly processed Solution: • The ingredients should be cut evenly into ½- to 1-inch pieces before processing. • Process in batches to avoid overloading. 2. Problem: Slices are uneven or slanted Solution: • Place evenly cut food into the feed tube. • Apply even pressure on the pusher. 3. Problem: Food falls over in feed tube Solution: • Large feed tube must be packed full for best results. If processing smaller quantities, use the small feed tube. 4. Problem: Some food remains on top of the disc. Solution: • It is normal for small pieces to remain; cut remaining bits by hand and add to processed ingredients. Dough Processing 1. Problem: The dough control button does not work. Solution: • The dough control works in conjunction with the ON button. The food processor will only operate once the ON is selected after the dough function is activated. 2. Problem: Motor slows down. Solution: • Amount of dough may exceed maximum capacity of your food processor. Remove half and process in two batches. • Dough may be too wet (see number 10). If motor speeds up, continue processing. If not, add more flour, 1 tablespoon at a time until the motor speeds up. Process until dough cleans the side of the work bowl. 3. Problem: Blade doesn't incorporate ingredients. Solution: • Always start the food processor before adding liquid. Add liquid in a slow, steady stream, allowing the dry ingredients to absorb it. If too much liquid is added, wait until ingredients in the work bowl have mixed, then add remaining liquid slowly (do not turn off the machine). Pour liquid onto dough as it passes under feed tube opening; do not pour liquid directly onto bottom of the work bowl. 4. Problem: Blade rises in work bowl Solution: • Excessively sticky dough can cause blade to rise. Reinsert blade and immediately add 2 tablespoons of flour through the feed tube while the machine is running. 5. Problem: The large pusher moves when processing dough or other heavy loads. Solution: • The pusher lock feature, located above the handle, should be pulled out (some vibration is normal). 6. Problem: Dough doesn't clean inside of the work bowl. Solution: • Amount of dough may exceed maximum capacity of your food processor. Remove half and process in two batches. • Dough may be too dry (see number 9). • Dough may be too wet (see number 10). 7. Problem: Nub of dough forms on top of blade and does not become uniformly kneaded. Solution: • Stop machine, carefully remove dough, divide it into 3 pieces and redistribute them evenly in the work bowl. 17

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when chopping, mixing or kneading a thick or
heavy mixture in successive batches, the motor
may overheat. If this happens, the processor will
stop. Turn it off and wait for the motor to cool
before proceeding. It will usually cool within 10
minutes. In extreme cases, it could take an hour.
Safety switches prevent the machine from
operating when the work bowl or the cover is
not locked into position. The motor stops within
seconds when the motor is turned off, and when
the pusher assembly is removed, a fast-stop
circuit also enables the motor to stop within
seconds.
Cuisinart offers a Limited Three-Year Warranty
on the entire machine.
TROUBLESHOOTING
Food Processing
1.
Problem:
The food is unevenly processed
Solution:
• The ingredients should be cut evenly
into ½- to 1-inch pieces before
processing.
• Process in batches to avoid
overloading.
2.
Problem:
Slices are uneven or slanted
Solution:
• Place evenly cut food into the feed tube.
• Apply even pressure on the pusher.
3.
Problem:
Food falls over in feed tube
Solution:
• Large feed tube must be packed full
for best results. If processing smaller
quantities, use the small feed tube.
4.
Problem:
Some food remains on top
of the disc.
Solution:
• It is normal for small pieces to remain;
cut remaining bits by hand and add to
processed ingredients.
Dough Processing
1.
Problem:
The dough control button does
not work.
Solution:
• The dough control works in conjunction
with the ON button. The food processor
will only operate once the ON is selected
after the dough function is activated.
2.
Problem:
Motor slows down.
Solution:
• Amount of dough may exceed maximum
capacity of your food processor. Remove
half and process in two batches.
• Dough may be too wet (see number 10).
If motor speeds up, continue processing.
If not, add more flour, 1 tablespoon at a
time until the motor speeds up. Process
until dough cleans the side of the work
bowl.
3.
Problem:
Blade doesn’t incorporate
ingredients.
Solution:
• Always start the food processor before
adding liquid. Add liquid in a slow, steady
stream, allowing the dry ingredients to
absorb it. If too much liquid is added,
wait until ingredients in the work bowl
have mixed, then add remaining liquid
slowly (do not turn off the machine). Pour
liquid onto dough as it passes under feed
tube opening; do not pour liquid directly
onto bottom of the work bowl.
4.
Problem:
Blade rises in work bowl
Solution:
• Excessively sticky dough can cause blade
to rise. Reinsert blade and immediately
add 2 tablespoons of flour through the
feed tube while the machine is running.
5.
Problem:
The large pusher moves when
processing dough or other heavy loads.
Solution:
• The pusher lock feature, located above
the handle, should be pulled out (some
vibration is normal).
6.
Problem:
Dough doesn’t clean inside of
the work bowl.
Solution:
• Amount of dough may exceed maximum
capacity of your food processor. Remove
half and process in two batches.
• Dough may be too dry (see number 9).
• Dough may be too wet (see number 10).
7.
Problem:
Nub of dough forms on top of
blade and does not become uniformly
kneaded.
Solution:
• Stop machine, carefully remove dough,
divide it into 3 pieces and redistribute
them evenly in the work bowl.