Cuisinart SS-15 Owner Manual - Page 15

LIMITED THREE-YEAR, WARRANTY, U.S. and Canada only - problems

Page 15 highlights

LIMITED THREE-YEAR WARRANTY (U.S. and Canada only) This warranty is available to consumers only. You are a consumer if you own a Cuisinart® Coffee Center™ that was purchased at retail for personal, family or household use. Except as otherwise required under applicable law, this warranty is not available to retailers or other commercial purchasers or owners. We warrant that your Cuisinart® Coffee Center™ will be free of defects in materials and workmanship under normal home use for 3 years from the date of original purchase. We recommend that you visit our website, www.cuisinart.com for a fast, efficient way to complete your product registration. However, product registration does not eliminate the need for the consumer to maintain the original proof of purchase in order to obtain the warranty benefits. In the event that you do not have proof of purchase date, the purchase date for purposes of this warranty will be the date of manufacture. CALIFORNIA RESIDENTS ONLY California law provides that for In-Warranty Service, California residents have the option of returning a nonconforming product (A) to the store where it was purchased or (B) to another retail store that sells Cuisinart products of the same type. The retail store shall then, according to its preference, either repair the product, refer the consumer to an independent repair facility, replace the product, or refund the purchase price less the amount directly attributable to the consumer's prior usage of the product. If neither of the above two options results in the appropriate relief to the consumer, the consumer may then take the product to an independent repair facility, if service or repair can be economically accomplished. Cuisinart and not the consumer will be responsible for the reasonable cost of such service, repair, replacement, or refund for nonconforming products under warranty. California residents may also, according to their preference, return nonconforming products directly to Cuisinart for repair or, if necessary, replacement by calling our Consumer Service Center toll-free at 1-800726-0190. Cuisinart will be responsible for the cost of the repair, replacement, and shipping and handling for such nonconforming products under warranty. BEFORE RETURNING YOUR CUISINART PRODUCT If your Cuisinart® Coffee Center™ should prove to be defective within the warranty period, we will repair or, if we think necessary, replace it. To obtain warranty service, please call our Consumer Service Center toll-free at 1-800-726-0190 or write to: Cuisinart, 7475 North Glen Harbor Blvd, Glendale, AZ 85307. To facilitate the speed and accuracy of your return, please enclose $10.00 for shipping and handling of the product, along with proof of purchase. (California residents need only supply proof of purchase and should call 1-800-726-0190 for shipping instructions.) Be sure to include your return address, description of the product's defect, product serial number, and any other information pertinent to the return. Please pay by check or money order made payable to Cuisinart. NOTE: For added protection and secure handling of any Cuisinart product that is being returned, we recommend you use a traceable, insured delivery service. Cuisinart cannot be held responsible for in-transit damage or for packages that are not delivered to us. Lost and/or damaged products are not covered under warranty. Your Cuisinart® Coffee Center™ has been manufactured to the strictest specifications and has been designed for use only in 120-volt outlets and only with authorized accessories and replacement parts. This warranty expressly excludes any defects or damages caused by attempted use of this unit with a converter, as well as use with accessories, replacement parts or repair service other than those authorized by Cuisinart. This warranty does not cover any damage caused by accident, misuse, shipment or other than ordinary household use. This warranty excludes all incidental or consequential damages. Some states do not allow the exclusion or limitation of these damages, so these exclusions may not apply to you. You may also have other rights, which vary from state to state. Important: If the nonconforming product is to be serviced by someone other than Cuisinart's Authorized Service Center, please remind the servicer to call our Consumer Service Center at 1-800-726-0190 to ensure that the problem is properly diagnosed, the product is serviced with the correct parts, and to ensure that the product is still under warranty. 15

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15
LIMITED THREE-YEAR
WARRANTY
(U.S. and Canada only)
This warranty is available to consumers only.
You are a consumer if you own a Cuisinart
®
Coffee Center
that was purchased at retail
for personal, family or household use. Except
as otherwise required under applicable law,
this warranty is not available to retailers or other
commercial purchasers or owners. We warrant
that your Cuisinart
®
Coffee Center
will be free
of defects in materials and workmanship under
normal home use for 3 years from the date of
original purchase.
We recommend that you visit our website,
www.cuisinart.com
for a fast, efficient way to
complete your product registration. However,
product registration does not eliminate the need
for the consumer to maintain the original proof of
purchase in order to obtain the warranty
benefits. In the event that you do not have proof
of purchase date, the purchase date for
purposes of this warranty will be the date of
manufacture.
CALIFORNIA RESIDENTS ONLY
California law provides that for In-Warranty
Service, California residents have the option of
returning a nonconforming product (A) to the
store where it was purchased or (B) to another
retail store that sells Cuisinart products of the
same type. The retail store shall then, according
to its preference, either repair the product, refer
the consumer to an independent repair facility,
replace the product, or refund the purchase
price less the amount directly attributable to the
consumer’s prior usage of the product. If neither
of the above two options results in the
appropriate relief to the consumer, the consumer
may then take the product to an independent
repair facility, if service or repair can be
economically accomplished. Cuisinart and not
the consumer will be responsible for the
reasonable cost of such service, repair,
replacement, or refund for nonconforming
products under warranty. California residents
may also, according to their preference, return
nonconforming products directly to Cuisinart for
repair or, if necessary, replacement by calling
our Consumer Service Center toll-free at 1-800-
726-0190. Cuisinart will be responsible for the
cost of the repair, replacement, and shipping
and handling for such nonconforming products
under warranty.
BEFORE RETURNING YOUR
CUISINART PRODUCT
If your Cuisinart
®
Coffee Center
should prove
to be defective within the warranty period,
we will repair or, if we think necessary, replace
it. To obtain warranty service, please call
our Consumer Service Center toll-free at
1-800-726-0190 or write to: Cuisinart, 7475
North Glen Harbor Blvd, Glendale, AZ 85307. To
facilitate the speed and accuracy of your return,
please enclose $10.00 for shipping and handling
of the product, along with proof of purchase.
(California residents need only supply proof of
purchase and should call 1-800-726-0190 for
shipping instructions.) Be sure to include your
return address, description of the product’s
defect, product serial number, and any other
information pertinent to the return. Please pay by
check or money order made payable to
Cuisinart. NOTE: For added protection and
secure handling of any Cuisinart product that is
being returned, we recommend you use a
traceable, insured delivery service. Cuisinart
cannot be held responsible for in-transit damage
or for packages that are not delivered to us. Lost
and/or damaged products are not covered
under warranty.
Your Cuisinart
®
Coffee Center
has been
manufactured to the strictest specifications and
has been designed for use only in 120-volt
outlets and only with authorized accessories and
replacement parts. This warranty expressly
excludes any defects or damages caused by
attempted use of this unit with a converter, as
well as use with accessories, replacement parts
or repair service other than those authorized by
Cuisinart. This warranty does not cover any
damage caused by accident, misuse, shipment
or other than ordinary household use. This
warranty excludes all incidental or consequential
damages. Some states do not allow the
exclusion or limitation of these damages, so
these exclusions may not apply to you. You may
also have other rights, which vary from state to
state.
Important:
If the nonconforming product is to
be serviced by someone other than Cuisinart’s
Authorized Service Center, please remind the
servicer to call our Consumer Service Center at
1-800-726-0190 to ensure that the problem is
properly diagnosed, the product is serviced with
the correct parts, and to ensure that the product
is still under warranty.