CyberPower PR2200ELCDRTXL2U User Manual - Page 13

TROUBLE SHOOTING Problem Outlet does not provide power to equipment The UPS does not perform expected runtime. The UPS will not turn on. PowerPanel® Personal Edition is inactive. Possible Cause Circuit breaker has tripped due to an overload. Batteries are discharged Unit has been damaged by a surge or spike. Uncritical outlets have turned off automatically due to an overload. Batteries are not fully charged. Batteries are degraded The on/off switch is designed to prevent damage by rapidly turning it off and on. The unit is not connected to an AC outlet. The batteries have degraded. Mechanical problem. The serial cable or USB cable is not connected. The cable is connected to the wrong port. The unit is not providing power of batteries. The serial cable is not the cable that was provided with the unit. Solution Turn the UPS off and unplug at least one piece of equipment. Wait 10 seconds, reset the circuit breaker and then turn the UPS on. Recharge the unit for at least 4 hours Contact CyberPower Systems about replacement batteries at [email protected] Push the toggle button to make the uncritical outlets turn on. Recharge the batteries by leaving the UPS plugged in. Contact CyberPower Systems about replacement batteries at [email protected] Turn the UPS off. Wait 10 seconds and then turn the UPS on. The unit must be connected to a 220/230/240v outlet. Contact CyberPower Systems about replacement batteries at [email protected] Contact CyberPower Systems at [email protected] Connect the cable to the UPS unit. You must use the cable that came with the unit. Try another port of your computer. Shutdown your computer and turn the UPS off. Wait 10 seconds and turn the UPS back on. This should reset the unit. You must use the cable included with the unit for the Software. For more information, visit eu.cyberpowersystems.com or contact. CyberPower Systems B.V. Flight Forum 3545 5657DW Eindhoven The Netherlands Tel: +31 40 2348170, E-MAIL: [email protected] CyberPower Systems Inc. (USA) 4241 12th Avenue East, Suite 400, Shakopee, MN 55379, U.S.A. Tel: +1 952 4039500, Fax: +1 952 4030009, E-MAIL: [email protected] Entire contents copyright ©2016 CyberPower Systems B.V., All rights reserved. Reproduction in whole or in part without permission is prohibited. PowerPanel® and PowerPanel® Plus are trademarks of CyberPower Systems (USA) Inc. 13 Copyright © 2016 CyberPower Systems, Inc.