D-Link DCS-8515LH Product Manual - Page 22

Section 4 - Troubleshooting Troubleshooting How can I access my DCS-8515LH HD Pan & Tilt Wi-Fi Camera remotely through the Internet? In order to use your DCS-8515LH remotely through the Internet using the mydlink app, you must register your camera with a mydlink account. You can do this using the free mydlink app. Please go to Using the mydlink App on page 13 for more information. What do I do if my device is not working properly? Reset the device and reinstall it. To reset your device, press and hold the Reset button until the LED turns solid red. During installation, ensure that: • you have an Internet connection on your router • your router's Wi-Fi is enabled • your mobile device is connected to the Internet • your mydlink device is within range of a the Wi-Fi network you set it up in, and that network has a working internet connection Why is there a white haze when viewing in night vision mode? When viewing in night vision mode, the IR lights on your camera may be reflecting off a nearby surface. Try repositioning your camera to avoid glare from IR LEDs. D-Link DCS-8515LH User Manual 19