D-Link DHP-501AV Product Manual - Page 15

Troubleshooting - powerline av 500

Page 15 highlights

Section 3 - Configuration Troubleshooting • PowerLine AV utility does not start correctly: Reinstall the utility. • PowerLine AV utility does not detect the PowerLine AV Network Adapter: Please make sure your PowerLine AV 500 Adapter is correctly plugged and connected to the computer or network device. • I can't configure any parameter of the PowerLine AV 500 Adapter, an error is shown when I try to configure it: Please make sure you have not unplugged the PowerLine AV 500 Adapter while configuring it. • I changed the connection cable to another Network adapter and now the utility does not work correctly: Please restart the utility each time you disconnect the connection cable. • I'm having a lot of problems configuring my network: If you are having problems configuring the network with two or more PowerLine AV devices, please reset all the Network adapters and start configuring the adapters again. D-Link DHP-501AV User Manual 15

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23

15
D-Link DHP-501AV User Manual
Section 3 - Configuration
Troubleshooting
• PowerLine AV utility does not start correctly:
Reinstall the utility.
• PowerLine AV utility does not detect the PowerLine AV Network Adapter:
Please make sure your PowerLine AV 500 Adapter is correctly plugged and connected to the computer or network device.
• I can’t configure any parameter of the PowerLine AV 500 Adapter, an error is shown when I try to configure it:
Please make sure you have not unplugged the PowerLine AV 500 Adapter while configuring it.
• I changed the connection cable to another Network adapter and now the utility does not work correctly:
Please restart the utility each time you disconnect the connection cable.
• I’m having a lot of problems configuring my network:
If you are having problems configuring the network with two or more PowerLine AV devices, please reset all the Network adapters and start
configuring the adapters again.