D-Link DI-LB604 Product Manual - Page 48

Ethernet LED - problem

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DI-LB604 User's Manual Troubleshooting Troubleshooting This Chapter provides solutions to problems that can occur during the installation and operation of the DI-LB604 QoS Router. We cover various aspects of the network setup, including the network adapters. Please read the following if you are having problems. Note: It is recommended that you use an Ethernet connection to configure the DI-LB604 QoS Router. The computer used to configure the DI-LB604 cannot access the Configuration menu.  Check that the Ethernet LED on the DI-LB604 is ON. If the LED is not ON, check that the cable for the Ethernet connection is securely inserted.  Check that the Ethernet Adapter is working properly. Please see item 3 (Check that the drivers for the network adapters are installed properly) in this Troubleshooting section to check that the drivers are loaded properly.  Check that the IP Address is in the same range and subnet as the DI-LB604. Please see Checking the IP Address in Windows XP in the Networking Basics section of this manual. Note: The IP Address of the DI-LB604 is 192.168.0.1. All the computers on the network must have a unique IP Address in the same range, e.g., 192.168.0.x. Any computers that have identical IP Addresses will not be visible on the network. They must all have the same subnet mask, e.g., 255.255.255.0.  Do a Ping test to make sure that the DI-LB604 is responding. Go to Start>Run>Type Command>Type ping 192.168.0.1. A successful ping will show four replies. Note: If you have changed the default IP Address, make sure to ping the correct IP Address assigned to the DI-LB604. D-Link Systems, Inc. 48

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48
DI-LB604 User’s Manual
D-Link Systems, Inc.
Troubleshooting
Troubleshooting
This Chapter provides solutions to problems that can occur during the installation and
operation of the
DI-LB604 QoS Router. We cover various aspects of the network setup,
including the network adapters. Please read the following if you are having problems.
Note:
It is recommended that you use an Ethernet connection to
configure the
DI-LB604 QoS Router
.
The computer used to configure the DI-LB604 cannot access the Configuration
menu.
Check that the
Ethernet LED
on the DI-LB604 is
ON
. If the
LED
is not
ON
,
check that the cable for the Ethernet connection is securely inserted.
Check that the Ethernet Adapter is working properly.
Please see item 3
(
Check
that the drivers for the network adapters are installed properly
) in this
Troubleshooting
section to check that the drivers are loaded properly.
Check that the
IP Address
is in the same range and subnet as the DI-LB604.
Please see
Checking the IP Address
in Windows XP
in the
Networking
Basics
section of this manual.
Note:
The IP Address of the DI-LB604 is 192.168.0.1. All the computers on the network
must have a unique IP Address in the same range, e.g., 192.168.0.x. Any computers
that have identical IP Addresses will not be visible on the network. They must all have
the same subnet mask, e.g., 255.255.255.0.
Do a
Ping test
to make sure that the DI-LB604 is responding. Go to
Start
>
Run
>Type
Command
>Type
ping 192.168.0.1.
A successful ping will
show four replies.
Note: If you have changed the default IP Address, make sure to ping the correct IP
Address assigned to the DI-LB604.