D-Link DKVM-4 Product Manual - Page 17

Contacting Technical Support You can find software updates and user documentation on the D-Link website. D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty period on this product. U.S. and Canadian customers can contact D-Link technical support through our web site, or by phone. Tech Support for customers within the United States: D-Link Technical Support over the Telephone: (877) 453-5465 24 hours/ 7 days a week D-Link Technical Support over the Internet: http://support.dlink.com email:[email protected] Tech Support for customers within Canada: D-Link Technical Support over the Telephone: (800) 361-5265 Monday to Friday 7:30am to 12:00am EST D-Link Technical Support over the Internet: http://support.dlink.ca email:[email protected] When contacting technical support, please provide the following information: · Serial number of the unit · Model number or product name · Software type and version number