D-Link DSR-500N Product Manual - Page 150

Unified Services Router User Manual 4. Observe the display:  If the path is working, you see this message sequence: Pinging with 32 bytes of data Reply from : bytes=32 time=NN ms TTL=xxx  If the path is not working, you see this message sequence: Pinging with 32 bytes of data Request timed out 5. If the path is not working, Test the physical connections between PC and router  If the LAN port LED is off, go to the ―LED displays‖ section on page B 1 and follow instructions for ―LAN or Internet port LEDs are not lit.‖  Verify that the corresponding link LEDs are lit for your network interface card and for any hub ports that are connected to your workstation and firewall. 6. If the path is still not up, test the network configuration:  Verify that the Ethernet card driver software and TCP/IP software are installed and configured on the PC.  Verify that the IP address for the router and PC are correct and on the same subnet. 11.3.2 Testing the LAN path from your PC to a remote device 1. From the PC's Windows toolbar, select Start > Run. 2. Type ping -n 10 where -n 10 specifies a maximum of 10 tries and is the IP address of a remote device such as your ISP's DNS server. Example: ping -n 10 10.1.1.1. 3. Click OK and then observe the display (see the previous procedure). 4. If the path is not working, do the following:  Check that the PC has the IP address of your firewall listed as the default gateway. (If the IP configuration of your PC is assigned by DHCP, this information is not visible in your PC's Network Control Panel.) 148